Grapevine Post Purchase Survey
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This app has been an incredible find and has performed so well for our small business so far! It’s really user-friendly for setting up all the surveys, and the customer service is incredibly efficient. We’re currently using their interactive Shopify checkout survey, where customers can leave feedback about their experience before they forget, and we’re also planning to use the Klaviyo integration for more in-depth feedback. Highly recommend this app over some of the other big survey platforms.
Thank you so much for your review, it means a lot coming from another small business. Catching feedback at checkout is exactly what that survey is built for, so it's good to hear it's working well for you. Do let us know when you get onto the Klaviyo integration, we'll happily walk you through it. There are also plenty more insights to be had beyond the checkout if you fancy exploring.
Our previous NPS survey vendor sunsetted and Grapevine has been a wonderful new partner. We send our surveys in an email via Klaviyo and it was a smooth integration process to get that going. Grapevine has also made it much easier to track trends and share reports with our cross functional partners. On top of the app being exactly what we need, Sam has been the most helpful! He is super responsive and always ready to guide us in the right direction or improve the app to fit our needs. Can’t wait to continue our partnership and see what’s in store for Grapevine’s future!
Thank you so much for your review, it's really appreciated, and we're glad that Grapevine Surveys was able to step in to fill the gap. Hearing that the reports are helping you to share insights across teams is exactly what we hoped for... we're also hoping you'll take a look at our MCP AI Connector soon to gain even more insight into your customers.
Really love this app. Would highly recommend. Amazing team and everything works perfectly ever had any issues!
We really appreciate you taking the time to leave a review, thank you! Glad to hear that you're enjoying using our app and that our support team is also delivering to a high standard. We're always here should you need anything else!
Das beste Umfragetool ever
Wow, das beste ever, das hören wir gerne! Danke für die tolle Bewertung 😊
simple and easy to use and the support is really helpful. quick to speak to a human!!
Many thanks for your kind review. Great to hear that you find the app easy to use and hopefully those suggestions will provide you with even further insights.
Easy to use and install - they have great filtering options & analytics that we have found super useful when reviewing responses from customers.
Thank you so much for your review, we really appreciate you taking the time to share your experience. It's great to hear that your'e gaining useful insights by filtering your survey responses. We also have an MCP Server that allows you to connect your AI tool of choice to ask questions about your survey responses. It's available to everyone.
Thanks for taking the time to leave us a review. It looks like the bespoke code we provided to embed your survey into a 3rd party checkout is working very well!
This is a very easy-to-use addition to our Shopify platform and well worth the cost!
Thank you for your kind review Blake. Great to hear and see how easily you've integrated Grapevine Surveys and that you're already seeing the benefits. We'll always be happy to help further if needed.
We use Grapevine to measure NPS and gather feedback from our customers. The app works well in Shopify, is really easy to use, and offers many options at a fair price! It’s an awesome tool for gaining valuable insights about customer experience. The support is also great, Sam responds fast and helps anytime we need. Highly recommend!
Thanks so much for taking the time to submit a review, it is very much appreciated. It's great to hear that your NPS tracking is working well and that you're finding plenty of options within the app without it being complicated to use. If you need anything else, we're here to help.
This app is very user friendly. And the team is super helpful. Highly recommend it!
A recommendation and a shoutout for the team, we'll take that. Thanks for taking the time to leave us a review Margaux. If you need anything else, we're here to help.
5 Glorious stars 🌟 - Happy customers make us happy too 😊 - Thank you!
This has worked great for us at a good price.
Short, sweet, and to the point, thanks for taking the time to leave us a review. Glad it's doing the job well for you. If you need anything else, we're here to help.
Works well - And fairly priced - Very Happy
Thanks for taking the time to provide us with a review. Pleased to hear you're happy with the app and the pricing works for you. If you need anything else, we're here to help.
Great for capturing information post-purchase. Stuart was very helpful in helping me create a detailed report.
Thank you so much for taking the time to leave a review, Alexia. Getting responses from customers who purchase a specific product into Google Sheets via Shopify Flow is a tidy setup. If you need anything else, we're here to help.
Easy to set up and work with - we collected over 12000 valuable answers.
What a great milestone, 12,000 valuable responses. Thank you so much for taking the time to share that. If you need anything else, we're here to help.
Tolle App, konnte bei uns die letzten Fragen zur Attribution klären. Sehr guter Support, der uns auch einige Tipps gegeben hat, wie wir die App noch effektiver nutzen könne. Für alle Shops die mehr als einen Marketing Kanal nutzen ist diese App Gold wert.
Vielen Dank für die tolle Bewertung! Wir freuen uns sehr, dass Sie Ihre Erfahrungen mit uns geteilt haben. Die Zuordnung von Marketingerfolgen über verschiedene Kanäle hinweg ist eine dieser Fragen, die sich nur schwer beantworten lässt, ohne die Kunden direkt zu befragen. Umso schöner ist es zu hören, dass die App diese Lücke für Sie schließt. Sollten Sie weitere Fragen haben, helfen wir Ihnen gerne weiter.
Great app, does exactly what it's supposed to do. Love the MCP feature where I can plot all survey data in Claude and at just $25/month that's unbeatable value.
Thank you for taking the time to submit a review and share your experience, it is much appreciated. Really glad to hear you're getting value from the MCP connector, being able to pull survey data directly into Claude opens up so many possibilities for analysis. If you need anything else, we're here to help.
This app is very helpful for collecting customer insights and tracking monthly data trends. It makes it easy to run post-purchase and NPS surveys, and being able to export our data for custom reporting is a huge plus.
Thank you so much for taking the time to submit a review and share your experience, it is much appreciated. It's good to hear that running your post-purchase and NPS surveys through Grapevine Surveys is easy and that it's working well for your custom reporting setup.
Five shiny stars ⭐ - we appreciate the support, thank you!
Grapevine has been a big help in our startup journey so far! As the co-founder of a snack startup, post-purchase surveys are crucial for our data and analytics. We recently switched to Grapevine and could not be happier we did so. Super seamless integration and everything in the app is very easy to understand :)
Thank you for taking the time to submit a review and share your experience, it is very much appreciated. It's always good to hear from founders who are using survey data to shape their decisions early on. If you need anything else, we're here to help.
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