Grapevine Post Purchase Survey
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Great app with loads of functionality. We use it across all our branded sites, and it give us so much insight in to how our customers think of our brands. Outside of satisfaction scores, there is loads of information we can gather. Support is greats, as well as the integrations.
Thank you for taking the time to submit a review and share your experience, it is much appreciated. It's good to hear that you're gaining valuable insights over and above your customer satisfaction scores. That's one of the things we hear a lot from merchants. If you need anything else, we're here to help.
Best customer service I've experienced so far. the product works perfectly. highly recommended!
We really appreciate you taking the time to leave a review, thank you! Glad to hear the app is delivering and that our support team is over delivering. We're always here should you need anything else!
Grapevine has been awesome! Super streamlined workflow for crafting post purchase surveys that aren't invasive or annoying! We are gathering a ton of useful insight each week that's shaping our actions as a company! Highly recommend :)
Thank you for your great review of Grapevine Surveys! It's so positive to hear that the survey set-up experience feels streamlined and that displaying surveys and collecting feedback feels natural for your customers. Providing useful insights that drive real decisions is what it's all about.
everything great! I love the MCP connection. I can access my surveys directly with Claude!
Thanks for taking the time to submit a review Lukas! As you know, the MCP connection is a new addition and it's great to hear it's already proving useful. Pulling survey data straight into your existing AI Workflows is a powerful way to work with your results. Thanks for your help and patience in getting this feature released.
Very happy with this app. Super easy to setup, the data is easy to analyze. We've been testing it for a couple of weeks and we are very happy with it for now
Thank you so much for taking the time to review our app! Easy setup and straightforward analysis is exactly the experience we're aiming for. We hope the insights keep delivering as you move beyond the testing phase... p.s. we've just launched our MCP AI Connector if you'd like to give that a go too!
Very easy set up and install process without any technical requirements and Sam is keen to help if needed. Given us valuable insight into where we are finding our customers and any issues they had during checkout.
Thanks for taking the time to leave us a review! We're glad to hear that the setup was smooth and that you're already getting useful attribution and checkout insights. Don't forget to try out our new MCP AI Connector.
Grapevine is a very easy tool to use. We used it to develop a customer post-purchase survey and connect it to our eCRM/e-mail tools. Sam and Stu with Grapevine have been very responsive and helpful with onboarding, setup, and QA'ing our effort. Highly recommend.
Thank you so much for taking the time to submit your review, it is very much appreciated! Connecting survey responses through to your eCRM and email tools is a smart use case, it really extends the value of every response you collect. Glad Sam and Stu could help you to get everything dialled in during onboarding.
No words, just stars ⭐ That’s all we need to know! Thanks for your 5-star approval of Grapevine Surveys.
Awesome tool! We have found it very easy to use and to receive valuable insights from our customers to help serve them better.
Thank you so much for your kind review! We’re delighted to hear that Grapevine Surveys is delivering meaningful customer insights to better understand your customers. Thanks for being OUR customer ⭐⭐⭐⭐⭐!
Steve has been great! I spent a few hours creating my survey, little did i know i was actually logged out of shoipfy in the background so i was unable to save it. Steve took control though and manually added everything to a fresh one for me. Can't ask for much more than that. He even stepped in and sorted a few layout issues after the survey was complete and published.
Thanks so much, Iain, we really appreciate your 5 Star review! Glad you're up and running after the initial glitch, it was a pleasure to help. There are some great questions in your survey, I hope you gain the insights you're looking for.
No words, just stars ⭐ That’s all we need to know! Thanks for your 5-star approval of Grapevine Surveys.
The best app for embedded post-purchase surveys on thank you pages. Thanks for building it and giving opportunity for CRO people to gather user feedback
Thank you for taking the time to leave such a kind review. We’re really glad Grapevine Surveys is helping you to collect post-purchase feedback, and it means a lot to hear that it’s useful for CRO work 🤩
good
Many thanks for the 5 star review. Great to see that you are up and running with your survey already. We'll be here and happy to help if needed.
We appreciate the 5 stars! 😊 Happy customers make us happy too.
Un outil vraiment incroyable pour récupérer la data facilement et intuitivement.
Merci beaucoup pour votre super avis ! Nous sommes ravis que Grapevine Surveys vous permette de collecter vos données facilement et intuitivement. N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit.
Excellent! Install was very easy and Sam offered quick, helpful support any time we needed it!
Thanks for the fantastic review! We've put a lot of focus into making Grapevine Surveys quick and easy to set-up, so it's great to hear that reflected in your experience. We're always here if you need anything else.
Easy-to-use app, giving us the data and insights into how we can improve our online experience. Sam & the rest of the team are super helpful and always available for any support or ideas.
Thanks for the great review! It's really good to hear that Grapevine Surveys is providing useful data and insights to help improve your customers' online experience. It's been a pleasure working with you and we'll be here should you need any further help or guidance.
Very user friendly app and responsive support.
Many thanks for your kind review, Hao. It was a pleasure helping you set up multiple customer insight surveys, and it’s great to see them performing so well. We’re always here and happy to help if you need us again.
Five shiny stars ⭐ - we appreciate the support, thank you!
Really Good app, we are using the post purchase surveys as well as embeded surveys in E-Mails. Set up is really easy and the support is great!
Thank you for the super review. It was a pleasure helping you with the Klaviyo Email set-up for your design survey. Great to see the campaign went well. We'll be here and happy to help if needed on your next campaign.
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