Grapevine Post Purchase Survey
Post purchase & email surveys for attribution, NPS and more
Rating
5.0
feedback
185
chart
#263
All reviews
Review RSS Feed
April 28, 2026
The best app for embedded post-purchase surveys on thank you pages. Thanks for building it and giving opportunity for CRO people to gather user feedback
Thank you for taking the time to leave such a kind review. We’re really glad Grapevine Surveys is helping you to collect post-purchase feedback, and it means a lot to hear that it’s useful for CRO work 🤩
April 28, 2026
good
Many thanks for the 5 star review. Great to see that you are up and running with your survey already. We'll be here and happy to help if needed.
April 24, 2026
Un outil vraiment incroyable pour récupérer la data facilement et intuitivement.
Merci beaucoup pour votre super avis ! Nous sommes ravis que Grapevine Surveys vous permette de collecter vos données facilement et intuitivement. N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit.
April 23, 2026
Excellent! Install was very easy and Sam offered quick, helpful support any time we needed it!
Thanks for the fantastic review! We've put a lot of focus into making Grapevine Surveys quick and easy to set-up, so it's great to hear that reflected in your experience. We're always here if you need anything else.
April 20, 2026
Easy-to-use app, giving us the data and insights into how we can improve our online experience. Sam & the rest of the team are super helpful and always available for any support or ideas.
Thanks for the great review! It's really good to hear that Grapevine Surveys is providing useful data and insights to help improve your customers' online experience. It's been a pleasure working with you and we'll be here should you need any further help or guidance.
April 15, 2026
Very user friendly app and responsive support.
Many thanks for your kind review, Hao. It was a pleasure helping you set up multiple customer insight surveys, and it’s great to see them performing so well. We’re always here and happy to help if you need us again.
April 10, 2026
Five shiny stars ⭐ - we appreciate the support, thank you!
April 2, 2026
Really Good app, we are using the post purchase surveys as well as embeded surveys in E-Mails. Set up is really easy and the support is great!
Thank you for the super review. It was a pleasure helping you with the Klaviyo Email set-up for your design survey. Great to see the campaign went well. We'll be here and happy to help if needed on your next campaign.
March 30, 2026
Worked great, but I no longer want to continue the experiment I was running.
Using app
14 days
Total reviews
1
Average rating
5.0
Thanks for taking the time to submit a review! We're glad to hear that the app worked well for it's intended purpose.
March 25, 2026
Grapevine is an excellent app. It has easy to set up and gives us several options to get post-purchase information from our customers. The survey results have been very helpful for us in understanding how customers are learning about our brand and what led to their purchase.
Thanks for your fantastic feedback! We’re so glad that Grapevine Surveys has been easy to set up and useful in gathering post-purchase insights to help you understand what drives customer purchases and brand discovery. We really appreciate your support.
March 19, 2026
No words, just stars ⭐ That’s all we need to know! Thanks for your 5-star approval of Grapevine Surveys.
March 18, 2026
Really cool and cheap app!! 100% recommend!
Thank you for the fantastic feedback! We’re so pleased you’re enjoying Grapevine Surveys and see it as offering such great value. We really appreciate the recommendation!
March 11, 2026
Sam at Grapevine had been very helpful and responsive. We've immediately had an improvement in our response rate since switching to Grapevine.
Great to hear you've already seen an improvement in response rates since switching to Grapevine. More responses means better insights into what your customers are thinking 📊 Thanks for the kind words! 😊
March 11, 2026
Great app and very easy to implement. We recently started using Grapevine for a post-purchase survey and were surprised to see a ~75% response rate. It’s already helping us better understand our customers and refine our marketing strategy. Support was also very quick and helpful when we ran into a small setup issue.
75% response rates are fantastic to see! Glad the surveys are already helping you understand your customers and refine your marketing, and happy we could help quickly with the setup too. Thanks for the great review! 😊
March 5, 2026
Super easy to use and set up and you're able to see analytics so fast - I'm getting so many people completing this which is really helpful!
Thanks for the great review! 😊 We’re pleased to hear that Grapevine Surveys has been easy to set up and that the strong completion rates are providing real insight 📊✨
Feb. 23, 2026
5 Golden stars! ⭐ From a company that knows when things are shining at their best! Many thanks for this sparkling rating.
Feb. 20, 2026
Huge fan of Grapevine! We're running post purchase surveys in checkout and "one-click" surveys in email for NPS and more. The pricing is amazing for the functionality they provide. The support team is fantastic as well!
Many thanks for your fantastic review, we really appreciate it. It’s great to see you’ve been making the most of our brand new One-Click Surveys. It was a pleasure helping. We'll be here if you need anything else.
Feb. 19, 2026
Thanks for your 5-star approval of Grapevine Surveys. We were happy to help you to integrate Grapevine Surveys with QuickReply.ai