Grapevine Post Purchase Survey
Post purchase & email surveys for attribution, NPS and more
Rating
5.0
feedback
178
chart
#313
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
-
Less than a day
3%
-
Less than a month
33%
-
Less than a year
35%
-
More than a year
17%
Reviews Summary
The reviews for the Grapevine app are overwhelmingly positive, with users praising its ease of setup, variety of survey options, and helpful customer support. Many users appreciate the post-purchase surveys and the insights they provide into customer behavior and preferences. The app's integration with Klaviyo and Shopify Flow is highlighted as a valuable feature, allowing for seamless data collection and analysis. Users also mention the app's affordability compared to other survey apps in the market. However, some users mention minor limitations such as the lack of logic options in survey questions.
Highlights
Review RSS Feed
All reviews
April 10, 2026
April 2, 2026
Really Good app, we are using the post purchase surveys as well as embeded surveys in E-Mails. Set up is really easy and the support is great!
Thank you for the super review. It was a pleasure helping you with the Klaviyo Email set-up for your design survey. Great to see the campaign went well. We'll be here and happy to help if needed on your next campaign.
March 30, 2026
Worked great, but I no longer want to continue the experiment I was running.
Using app
14 days
Total reviews
1
Average rating
5.0
Thanks for taking the time to submit a review! We're glad to hear that the app worked well for it's intended purpose.
March 25, 2026
Grapevine is an excellent app. It has easy to set up and gives us several options to get post-purchase information from our customers. The survey results have been very helpful for us in understanding how customers are learning about our brand and what led to their purchase.
Thanks for your fantastic feedback! We’re so glad that Grapevine Surveys has been easy to set up and useful in gathering post-purchase insights to help you understand what drives customer purchases and brand discovery. We really appreciate your support.
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