Grapevine Post Purchase Survey
Post purchase & email surveys for attribution, NPS and more
Rating
5.0
feedback
187
chart
#201
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
10%
-
Less than a day
3%
-
Less than a month
34%
-
Less than a year
36%
-
More than a year
17%
Reviews Summary
The Grapevine app has received overwhelmingly positive reviews from users. Customers appreciate the ease of use and setup, the valuable insights it provides into customer behavior and preferences, and the responsive and helpful customer support team, particularly mentioning team members like Sam and Stu. The app is praised for its post-purchase survey capabilities, integration with platforms like Klaviyo, and the ability to gather data efficiently. Users also highlight the fair pricing of Grapevine compared to other survey apps in the market. However, some users mentioned minor limitations such as the lack of logic options in surveys.
Highlights
Review RSS Feed
All reviews
May 18, 2026
Awesome tool! We have found it very easy to use and to receive valuable insights from our customers to help serve them better.
Thank you so much for your kind review! We’re delighted to hear that Grapevine Surveys is delivering meaningful customer insights to better understand your customers. Thanks for being OUR customer ⭐⭐⭐⭐⭐!
May 6, 2026
Steve has been great! I spent a few hours creating my survey, little did i know i was actually logged out of shoipfy in the background so i was unable to save it. Steve took control though and manually added everything to a fresh one for me. Can't ask for much more than that. He even stepped in and sorted a few layout issues after the survey was complete and published.
Thanks so much, Iain, we really appreciate your 5 Star review! Glad you're up and running after the initial glitch, it was a pleasure to help. There are some great questions in your survey, I hope you gain the insights you're looking for.
May 2, 2026
No words, just stars ⭐ That’s all we need to know! Thanks for your 5-star approval of Grapevine Surveys.
April 28, 2026
The best app for embedded post-purchase surveys on thank you pages. Thanks for building it and giving opportunity for CRO people to gather user feedback
Thank you for taking the time to leave such a kind review. We’re really glad Grapevine Surveys is helping you to collect post-purchase feedback, and it means a lot to hear that it’s useful for CRO work 🤩
April 28, 2026
good
Many thanks for the 5 star review. Great to see that you are up and running with your survey already. We'll be here and happy to help if needed.
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