Grapevine Post Purchase Survey
The Grapevine app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its ease of use, affordability, and valuable insights it provides for improving customer experience. The app is particularly appreciated for its post-purchase survey capabilities, NPS tracking, integration with Klaviyo, and efficient customer support. Users also highlight the app's user-friendly interface, seamless integration with Shopify, and the ability to gather valuable customer data for analysis and decision-making. Overall, Grapevine is highly recommended for its functionality and cost-effectiveness, making it a valuable tool for businesses seeking to enhance customer engagement and gather actionable insights.
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Grapevine is an incredible tool and great bang for the buck. Been using it to help create a Northstar metric on where our customers first heard about us. Highly recommend.
Thank you so much for taking the time to submit a review, it is very much appreciated. We're so pleased that even after 5 years, you're still benefiting from the core attribution principle of the app. Let us know when you're ready to explore what else it can do and we'll be here to help.
Brilliant app and brilliant data.
Thanks for the great review, it is most appreciated. We’re really pleased to hear that you like the app and that Grapevine Surveys is collecting insightful data! 🙌
Rare find: just works, fair pricing, and actual humans behind it Like many Shopify merchants, I’ve replaced most paid plugins with home‑grown or “vibe coded” alternatives to save money. Grapevine is one of the few apps I’m not planning to replace, and for good reason. First, it simply does what it’s supposed to do. Setup was straightforward, surveys look native to my store, and I haven’t needed to hack anything to get custom features or designs. It’s one of those apps you install and then forget about in a good way. Second, the pricing is honest. Flat fee, unlimited responses, no sudden price jumps as transactions grow. In a world where simple plugins become expensive as you succeed, this feels refreshing and respectful. Third, the support is genuinely human. Steve actually listened to my improvement ideas and treated them seriously. It’s rare to feel like you’re talking to the people who shape the product, not just a support queue. If you want a survey app that works out of the box, doesn’t punish growth, and is built by people who care, Grapevine is an easy recommendation.
Thank you for taking the time to write this review Henri, it genuinely made our day, as did visiting your Shopify store to learn about your bid to conquer the Galaxy. It's genius! Surviving the vibe coding cull is high praise, and not something we take lightly. It was a real pleasure chatting with you and hearing your ideas for expanding our MCP tools. Your ideas will be fed into our next workshop. We'll keep working to earn our place in your tech stack, and who knows, maybe we'll also become a customer of yours so that we can contribute a bolt or two towards your goal of building the Death Star. If you need anything else, we're here to help.
Five shiny stars ⭐ - we appreciate the support, thank you!
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