Grapevine Post Purchase Survey
Grapevine is highly praised by users for its ease of use, valuable insights, fair pricing, and excellent customer support. Users appreciate the app's functionality in collecting post-purchase data, NPS surveys, and customer feedback. The seamless integration with Shopify and other tools like Klaviyo is highlighted as a significant benefit. The support team, particularly individuals like Sam and Stuart, is commended for being responsive, helpful, and proactive in assisting users with setup and customization. Users also mention the app's ability to provide detailed reports, valuable analytics, and customizable survey options.
Review RSS feed
We use Grapevine to measure NPS and gather feedback from our customers. The app works well in Shopify, is really easy to use, and offers many options at a fair price! It’s an awesome tool for gaining valuable insights about customer experience. The support is also great, Sam responds fast and helps anytime we need. Highly recommend!
This app is very user friendly. And the team is super helpful. Highly recommend it!
A recommendation and a shoutout for the team, we'll take that. Thanks for taking the time to leave us a review Margaux. If you need anything else, we're here to help.
5 Glorious stars 🌟 - Happy customers make us happy too 😊 - Thank you!
This has worked great for us at a good price.
Short, sweet, and to the point, thanks for taking the time to leave us a review. Glad it's doing the job well for you. If you need anything else, we're here to help.
Works well - And fairly priced - Very Happy
Thanks for taking the time to provide us with a review. Pleased to hear you're happy with the app and the pricing works for you. If you need anything else, we're here to help.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.