Grapevine Post Purchase Survey

Jan. 19, 2022

App is incredible. We have a few apps from their team and all of them are integral in running our business operation. Team is open to custom developments to make their apps better and it is always great working with them. Highly recommend.

Jan. 17, 2022

Our needs are simple, and this tool helped us achieve them ...simply. We needed a super quick survey to know Yes / No did our customers come to us word of mouth, with easy-to-access data that's visualized intuitively. And we got it! We went from idea to implemented in an afternoon with no hiccups for $5/month.

Dec. 9, 2021

This app is really easy to set up and can be customized in tons of different ways. Amazing customer service as well - I'm not very technical myself, so Steve on the Grapevine team helped customize the widget to fit my theme. It looks phenomenal and is already getting responses from our customers

Oct. 15, 2021

This app was so easy to implement and customize and does just what I need! It's also very affordable.

Sept. 29, 2021

Hello , i am using this app more than 2 years this app is really great. you should install the at least one. i believe this app owner fulfilled every user demand , which is really need of your store.

Sept. 23, 2021

This app has helped us understand where our customers are coming from. Thus, helping our marketing team develop a more informed customer acquisition strategy. Stu has been extremely helpful with integrating the post-purchase survey into our shipping confirmation emails. Thanks!

Sept. 2, 2021

I love the insights this app has given me to my audience so far! It's super nice and handy, was easy to install, and has a good dashboard for viewing responses, as well as an easy to edit survey.

Aug. 25, 2021

Great app, we have a lot of orders from Google searching and direct which are hard to track. Our customers have given us great feedback to help us better understand how they found out about our brand. The app is easy to set up and I did have an issue styling it but support where super helpful and got it looking perfect for us. A simply concept that does the job perfectly.

July 15, 2021

Great! So easy to set up and is giving me really valuable information from my customers. Also support is fast and really helpful

April 28, 2021

We use this app to track attribution for channels outside of paid social (radio, TV, etc) where direct attribution is difficult. Very easy to use and great support when needed.

Feb. 21, 2025

Grapevine's post-purchase surveys are indispensable to our marketing analytics. We rely on it for every strategic decision we make. There’s simply no better tool for capturing customer feedback and understanding their journey. As a marketer of a fairly niche product, this invaluable data is the cornerstone of every successful campaign. I wish I could deploy Grapevine across every single marketplace we sell on—it’s that exceptional.

Feb. 22, 2021

Very good app which integrated nicely to the Thank you page of my store. I used it to ask my customers how they had found the store, providing valuable data as to where to focus my efforts. Support was also quick to respond when I had a question. Definitely recommend!

Feb. 17, 2021

This app is easy to use and the insights are so valuable for a small business. The developer was very helpful when we wanted customise the look of app to be in line with our current website style - thank-you!

Jan. 4, 2021

The app is super simple, easy to use and elegant. The premium version fees is also very rational unlike many other apps on the store. Would recommend.

Nov. 25, 2020

This is an awesome app and very easy to setup! It's helped us better understand our customers and their purchase journey. Highly recommend as a simple add on Some feedback for the developers for additional features: - Allow survey to be erased to reset responses/data for another survey - Improve analytics and reporting, give more options for the business owner to pivot and filter data to measure what's valuable to them

Oct. 7, 2020

Great and cost-efficient post purchase survey. We needed some custom fields on the export and Sam was more than happy to accommodate. Less functionality than some of the pricier ones in the space but you really can't beat the price and service.

Sept. 14, 2020

We use this app to capture where our customers are hearing about our products. Grapevine is an added bonus to our marketing and advertising.

May 26, 2020

Fantastic App. Only $3 a month for critical customer insights is well worth it. Also the customer support is responsive and very helpful. Thanks!

Feb. 1, 2022

This is a great tool for our team to use that helps gauge how our customers are finding us. I worked with Steve Jones from their support team and they were very helpful in fine-tuning the design on our ReCharge order confirmation page to match the design I set up for Shopify's order confirmation page. Very grateful for the help and great communication!

April 29, 2020

Great app + great service = Happy clients! Used this app to get important info from shoppers. I highly recommend...