Grapevine Post Purchase Survey for Shopify

Grapevine Post Purchase Survey

Post purchase, NPS & attribution surveys, unlimited responses
Rating
5.0
Feedback
185
Reviews
Chart
#440
Shopify

All reviews

5 / 5 Share
April 29, 2020

Great app + great service = Happy clients! Used this app to get important info from shoppers. I highly recommend...

Store Using app Total reviews Average rating
Its Delish About 1 year 4 3.3
Developer Reply

Thanks for the great review Yoel! Glad the app is helping you to gather useful information from your customers.

5 / 5 Share
March 27, 2020

Well worth it - Understanding attribution is so critical when it comes to growing your store. Grapevine does an amazing job, with surprising response rates from our customers. With this data, I can quickly make decisions that help me cut costs and increase revenue (exactly what every store owner wants)! Support is great and follows up with your concerns or suggestions.

Store Using app Total reviews Average rating
Stone Forge Studios 5 months 1 5.0
Developer Reply

Thank you for the great review, it is much appreciated! Glad we've been able to provide a bit more insight into your marketing spend!

5 / 5 Share
Feb. 9, 2020

This App is a great way to find out where customers are finding you, or really any info that you'd like to know about your customer! Plus, I had a question, emailed customer support on a Sunday & Steve got back to me with an answer to my question less than 20 minutes later (on a Sunday!!) Great App, Great Support & it's Free! Five Stars!!

Store Using app Total reviews Average rating
TempleTape.com About 2 months 9 5.0
Developer Reply

Thanks for the great review Shlomo! We're really pleased that you like the app! Good luck with growing your store!

5 / 5 Share
Jan. 26, 2020

So far so good. Super easy installation and provides good features and design for a free APP. Check it out!

Store Using app Total reviews Average rating
Absorption Pharm LLC 13 minutes 1 5.0
Developer Reply

Thanks for the great review! We're glad you found it easy to set-up and start collecting responses!

5 / 5 Share
Dec. 19, 2019

Great app…huge help to us in understanding how are customers are finding us. Their support team is also incredibly helpful and responsive. Easy 5 stars!

Store Using app Total reviews Average rating
Echelon Fit US 3 months 6 5.0
Developer Reply

Thanks for the great review! We're so pleased to hear the app is helping you understand your customers!

5 / 5 Share
Dec. 17, 2019

Grapevine has been wonderful in helping us figure out post-purchase attribution! We're super excited to see what they roll out.

Store Using app Total reviews Average rating
TUSHY 2 months 9 5.0
Developer Reply

Thanks for the great review Andy! Amazing to see how many survey responses you're receiving! I think you'll like some of the new features we have planned!

5 / 5 Share
Dec. 13, 2019

Great App - I really appreciate it being free and will check out your other paid apps, as this is too good. We really needed something like this to better understand where business is coming from. Grapevine gives us a roadmap on what to double down on. Thank you!

Store Using app Total reviews Average rating
Mighty Mug 2 days 3 4.7
Developer Reply

Thanks for the great review, we're really glad it's helping you to find out more about the conversions on your store and where to allocate your Marketing spend... pssst... our Happy Birthday app is quite popular too! ;)

5 / 5 Share
Dec. 8, 2019

At one point we were getting a lot of new users, and my co-founder said "We are getting so many new customers that we don't have the time to ask them how they heard about us.". After adding Grapevine, we let our customers tell us in a non-intrusive way. Absolutely love it.

Store Using app Total reviews Average rating
Pop 15 days 6 5.0
Developer Reply

Thanks for the great review! We're glad that Grapevine was able to save you the time!

5 / 5 Share
Nov. 21, 2019

This was exactly what I was looking for! Great, non-intrusive way to conduct marketing research. Blends seamlessly with the check-out page and was a breeze to set up. Thank you for providing this app for free!

Store Using app Total reviews Average rating
The Modern Dane About 1 hour 9 5.0
Developer Reply

Thanks for your great review, we're really pleased that you're enjoying the app and are able to use it for your market research. Hopefully it's providing you with the insight you need to allocate your marketing spend. Thanks again!

5 / 5 Share
Nov. 11, 2019

Exactly what we needed - we wanted to measure where our sales were coming from to better prioritize spending on our top-performing sales channels.

Store Using app Total reviews Average rating
Sheets & Giggles 5 days 9 5.0
Developer Reply

Thanks for the great review, glad to hear that Grapevine is helping you to understand your marketing spend!

5 / 5 Share
Nov. 3, 2019

Incredibly easy to use and customise. Exactly what I was looking for to gain customer product insight

Store Using app Total reviews Average rating
Leading Solutions 12 minutes 5 4.8
Developer Reply

Thanks for taking the time to leave us a great review, we're really glad this is providing valuable insight for your business!

5 / 5 Share
Oct. 24, 2019

So far so good! I just installed the app and it was very easy to navigate and extremely user friendly. Interested to know more about the "Customer Tag Prefix" and the "Order Tag Prefix" Hopefully customers start responding!

Store Using app Total reviews Average rating
RAD Children's Furniture 25 minutes 9 5.0
Developer Reply

Hi, thanks for the great review of our Grapevine app. I've sent you an email with information about Tag Prefixing... but in short, it allows you to identify the tag as having come from the Grapevine app before we then auto apply the tag value which will be the customer's selected survey response. Hope that makes sense! Please just reply to my email if you need anything further. Thanks again! i.e. you might use the Prefix "Survey:" before selected survey option to make it "Survey: Word of mouth" or "Survey: TV advert" or "Survey: Facebook Ad".

5 / 5 Share
Oct. 23, 2019

Great app - does what it says on the tin and best of all it's free! Very happy overall and looking forward to seeing the feedback.

Store Using app Total reviews Average rating
Ralph Christian 7 days 19 5.0
Developer Reply

Thanks for the great review, we hope you'll be collecting survey responses very soon!

5 / 5 Share
Sept. 18, 2019

Very easy to manage and get started. Highly recommend. I am really excited to see the turnout of how my brand is growing

Store Using app Total reviews Average rating
SwayTee Baseball & Softball 3 minutes 1 5.0
Developer Reply

Thanks for the great review, we're sure you'll be pleased with how well Grapevine collects responses from your customers.

5 / 5 Share
Sept. 5, 2019

Great app, not intrusive on customers and it's free, got some really solid insights from this, so don't be a dingus, give it a try silly!

Store Using app Total reviews Average rating
Pooch & Mutt 7 months 3 5.0
Developer Reply

Thanks for the great review, glad you like the app. It looks like you're getting great feedback from your Customers! Thanks again and we hope to bring more great features to the app to make it even more insightful!

5 / 5 Share
Aug. 13, 2019

Really intuitive app which does exactly what it should do. We gather a lot of helpful insights since it's implemented. Also customer service is super friendly and helpful.

Store Using app Total reviews Average rating
atisan About 2 months 3 5.0
Developer Reply

Thanks for the great review Daniel and good luck with your campaign!

5 / 5 Share
June 27, 2019

Easy to install. Looks seamless and accomplishes what I wanted to do. Now we wait to see if customers submit a response.

Store Using app Total reviews Average rating
Hathorway, Inc. 13 minutes 2 5.0
Developer Reply

Thanks for leaving a review, it is much appreciated. I'm sure you'll be collecting survey responses in no time!

5 / 5 Share
June 14, 2019

Super easy to set up. Customers were more than happy to fill this out after the purchase and we were able to gather some useful information for the marketing team.

Store Using app Total reviews Average rating
IWOM Outerwear LLC 19 days 1 5.0
Developer Reply

Thanks for taking the time to leave us a great review and glad to hear that your Customers are taking the time to fill in your survey question!

5 / 5 Share
June 11, 2019

Great app, easy to use and FREE! I Would recommend this app to everyone for post-purchase surveys, simple yet effective.

Store Using app Total reviews Average rating
Muscle Engineering 2 months 2 5.0
Developer Reply

Hi Jason, thanks for the great review, I'm glad we were able to help you with your enquiry!

5 / 5 Share
Nov. 5, 2021

The app team is excellent in helping you implement the survey form. I really like the app, it is excellent.

Store Using app Total reviews Average rating
Developer Reply

Thanks for the great review Len, you were almost there with the CSS customisation, glad we could help with the last bit!

Previous Page 8 of 9 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.