Grapevine Post Purchase Survey for Shopify

Grapevine Post Purchase Survey

Post purchase & email surveys for attribution, NPS and more
Rating
5.0
Feedback
189
Reviews
Chart
#446
Shopify

All reviews

5 / 5 Share
Dec. 19, 2019

Great app…huge help to us in understanding how are customers are finding us. Their support team is also incredibly helpful and responsive. Easy 5 stars!

Store Using app Total reviews Average rating
Echelon Fit US 3 months 6 5.0
Developer Reply

Thanks for the great review! We're so pleased to hear the app is helping you understand your customers!

5 / 5 Share
Dec. 17, 2019

Grapevine has been wonderful in helping us figure out post-purchase attribution! We're super excited to see what they roll out.

Store Using app Total reviews Average rating
TUSHY 2 months 9 5.0
Developer Reply

Thanks for the great review Andy! Amazing to see how many survey responses you're receiving! I think you'll like some of the new features we have planned!

5 / 5 Share
Dec. 13, 2019

Great App - I really appreciate it being free and will check out your other paid apps, as this is too good. We really needed something like this to better understand where business is coming from. Grapevine gives us a roadmap on what to double down on. Thank you!

Store Using app Total reviews Average rating
Mighty Mug 2 days 3 4.7
Developer Reply

Thanks for the great review, we're really glad it's helping you to find out more about the conversions on your store and where to allocate your Marketing spend... pssst... our Happy Birthday app is quite popular too! ;)

5 / 5 Share
Dec. 8, 2019

At one point we were getting a lot of new users, and my co-founder said "We are getting so many new customers that we don't have the time to ask them how they heard about us.". After adding Grapevine, we let our customers tell us in a non-intrusive way. Absolutely love it.

Store Using app Total reviews Average rating
Pop 15 days 6 5.0
Developer Reply

Thanks for the great review! We're glad that Grapevine was able to save you the time!

5 / 5 Share
Nov. 21, 2019

This was exactly what I was looking for! Great, non-intrusive way to conduct marketing research. Blends seamlessly with the check-out page and was a breeze to set up. Thank you for providing this app for free!

Store Using app Total reviews Average rating
The Modern Dane About 1 hour 9 5.0
Developer Reply

Thanks for your great review, we're really pleased that you're enjoying the app and are able to use it for your market research. Hopefully it's providing you with the insight you need to allocate your marketing spend. Thanks again!

5 / 5 Share
Nov. 3, 2019

Incredibly easy to use and customise. Exactly what I was looking for to gain customer product insight

Store Using app Total reviews Average rating
Leading Solutions 12 minutes 5 4.8
Developer Reply

Thanks for taking the time to leave us a great review, we're really glad this is providing valuable insight for your business!

5 / 5 Share
Oct. 24, 2019

So far so good! I just installed the app and it was very easy to navigate and extremely user friendly. Interested to know more about the "Customer Tag Prefix" and the "Order Tag Prefix" Hopefully customers start responding!

Store Using app Total reviews Average rating
RAD Children's Furniture 25 minutes 9 5.0
Developer Reply

Hi, thanks for the great review of our Grapevine app. I've sent you an email with information about Tag Prefixing... but in short, it allows you to identify the tag as having come from the Grapevine app before we then auto apply the tag value which will be the customer's selected survey response. Hope that makes sense! Please just reply to my email if you need anything further. Thanks again! i.e. you might use the Prefix "Survey:" before selected survey option to make it "Survey: Word of mouth" or "Survey: TV advert" or "Survey: Facebook Ad".

5 / 5 Share
Oct. 23, 2019

Great app - does what it says on the tin and best of all it's free! Very happy overall and looking forward to seeing the feedback.

Store Using app Total reviews Average rating
Ralph Christian 7 days 18 5.0
Developer Reply

Thanks for the great review, we hope you'll be collecting survey responses very soon!

5 / 5 Share
Sept. 18, 2019

Very easy to manage and get started. Highly recommend. I am really excited to see the turnout of how my brand is growing

Store Using app Total reviews Average rating
SwayTee Baseball & Softball 3 minutes 1 5.0
Developer Reply

Thanks for the great review, we're sure you'll be pleased with how well Grapevine collects responses from your customers.

5 / 5 Share
Sept. 5, 2019

Great app, not intrusive on customers and it's free, got some really solid insights from this, so don't be a dingus, give it a try silly!

Store Using app Total reviews Average rating
Pooch & Mutt 7 months 3 5.0
Developer Reply

Thanks for the great review, glad you like the app. It looks like you're getting great feedback from your Customers! Thanks again and we hope to bring more great features to the app to make it even more insightful!

5 / 5 Share
Aug. 13, 2019

Really intuitive app which does exactly what it should do. We gather a lot of helpful insights since it's implemented. Also customer service is super friendly and helpful.

Store Using app Total reviews Average rating
atisan About 2 months 3 5.0
Developer Reply

Thanks for the great review Daniel and good luck with your campaign!

5 / 5 Share
June 27, 2019

Easy to install. Looks seamless and accomplishes what I wanted to do. Now we wait to see if customers submit a response.

Store Using app Total reviews Average rating
Hathorway, Inc. 13 minutes 2 5.0
Developer Reply

Thanks for leaving a review, it is much appreciated. I'm sure you'll be collecting survey responses in no time!

5 / 5 Share
June 14, 2019

Super easy to set up. Customers were more than happy to fill this out after the purchase and we were able to gather some useful information for the marketing team.

Store Using app Total reviews Average rating
IWOM Outerwear LLC 19 days 1 5.0
Developer Reply

Thanks for taking the time to leave us a great review and glad to hear that your Customers are taking the time to fill in your survey question!

5 / 5 Share
June 11, 2019

Great app, easy to use and FREE! I Would recommend this app to everyone for post-purchase surveys, simple yet effective.

Store Using app Total reviews Average rating
Muscle Engineering 2 months 2 5.0
Developer Reply

Hi Jason, thanks for the great review, I'm glad we were able to help you with your enquiry!

5 / 5 Share
Nov. 5, 2021

The app team is excellent in helping you implement the survey form. I really like the app, it is excellent.

Store Using app Total reviews Average rating
Developer Reply

Thanks for the great review Len, you were almost there with the CSS customisation, glad we could help with the last bit!

5 / 5 Share
May 30, 2019

Really useful when utm are not enough - highly recommended app, easy to integrate and nice UI/UX / reporting :) .

Store Using app Total reviews Average rating
Ana Luisa 9 months 7 5.0
Developer Reply

Hi Adam, thanks for the great review, we're pleased that you're happy with how the app works and how easy it was to set-up and get started.

5 / 5 Share
May 22, 2019

Great customer service! I met a trouble in editing the form css and emailed Grapevine. They responded and helped me fix it until I was satisfied. The app is easy and simple to use. Recommended!

Store Using app Total reviews Average rating
Rita Phil About 1 month 2 5.0
Developer Reply

Thanks for the great review Chau, it was a pleasure helping you to achieve your ideal styling.

5 / 5 Share
May 7, 2019

Super easy setup and just what I was looking for. On top of that it's free. So what more could you ask for?

Store Using app Total reviews Average rating
Billy Jealousy 6 minutes 1 5.0
Developer Reply

Glad you like the app and found it easy to set-up and get going! Thanks for the great review!

5 / 5 Share
May 5, 2019

Great app! Easy to use and quick to set up. Would definitely recommend to people who need a quick market research

Store Using app Total reviews Average rating
SLMPD CO® 6 minutes 5 5.0
Developer Reply

Hey, thanks for the great review, glad to hear it's an app that you'd be happy to recommend to others! Cheers!

5 / 5 Share
March 28, 2019

Great app! does exactly what it says, and integrates very nicely on the thank you page. Definitely, a valuable tool as it can give you a greater insight than what Google Analytics can offer alone.

Store Using app Total reviews Average rating
The Black Seed Co 20 days 12 3.8
Developer Reply

Hey Michael, I'm glad we were able to help you customise the grapevine widget to match your theme. Looks like you're getting some great results!

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