Grapevine Post Purchase Survey
Post purchase & email surveys for attribution, NPS and more
Rating
5.0
feedback
166
chart
#268
All reviews
Dec. 18, 2018
The app works great for us at Zumer Sport. The team even took our feedback and added a new feature we requested within a couple days. www.zumersport.com
Dec. 14, 2018
I use the app for a few days and I just have to say it works perfectly !! As simple as described. I wanted to customize the "Submit" default button to fit our langage (French) and Steve and all the support team were really effective. In less than 24hours, they did an option to let me edit it in the settings. Really customer centrer for a FREE app :)
Dec. 10, 2018
This is one of the most useful apps you can ever add. We were blind before we used it, and now we have eyes! This app can potentially save us tens of thousands dollars! Thank you so much!
Dec. 5, 2018
We installed Grapevine recently to transition our "How did you hear about us?" reporting away from a bit of code, to an approved Shopify App, and have been quite impressed! Installation and setup of Grapevine is quick and simple, and matches our order status page styling, with no additional customization. The reporting functionality is easy to use, and provides access to much more data than we were previously getting. Union Works' support was also quick to respond when we ran into a minor issue. Well done!
Nov. 30, 2018
We absolutely love this app, it provides crucial feedback on different marketing campaigns and lets us know exactly which marketing campaigns are successful and which are not. It's free, and best of all their customer service is top notch. A+
Nov. 19, 2018
Have just installed, simple to use, replaces a mandatory drop down box at checkout which had some bugs, so hoping asking after checkout is more user friendly. Saw this one on Shopify Facebook group, thanks for the tip! www.themakerss.co.uk Needle Felting Supplies
Nov. 7, 2018
Does exactly what it says on the tin. Recommended app for when you want insight into where your customers are coming from and what marketing efforts are working!
Nov. 3, 2018
www.bakell.com ~ I just downloaded the app, so not sure quite yet. So far it seems easy... but we will see. I'll add another review then! Thanks, from the Bakell.com team!
Sept. 19, 2018
This is a pretty impressive little free app. Surprisingly, with a simple little optional question at the end of the checkout process, over half of our customers are answering the question. Thank you for offering this free resource, Union Works!
June 21, 2018
I have been looking everywhere for a ‘how did you hear about us’ app and this one is perfect and it’s free! What I love about it, other than being very easy to set up, is that it asks the question on the thank you page after a customer places an order which is perfect!
Jan. 5, 2019
Excellent app easy to setup and it looks good on my checkout page customer service is awesome reidsboutique.com
March 28, 2018
Excellent app. Easy setup and install, great results collection so far. Easy to use and understand! 5 stars!
Feb. 26, 2018
As usual with Union Works apps it is great. Gives me an insight to traffic, and not what I was expecting. Interesting to see how it pans out over the year- a low cost tools that gives interesting feedback.
Sept. 13, 2017
It is a magic toll.We received 65 submissions in 7 days.Help us to understand the major traffic sources. Give a chance to this app and try it.Easy simple dashboard and really works. Thank you...