Gratisfaction Loyalty Giveaway for Shopify

Gratisfaction Loyalty Giveaway

Run loyalty rewards referral program, giveaways, contests

Rating

4.8

feedback

88

Reviews

chart

#3,044

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    28%
  • Less than a year
    36%
  • More than a year
    31%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer support, ease of use, and functionality. Many users highlighted the quick and helpful responses from the support team, making the setup process smooth and efficient. The app offers a wide range of features, including giveaways, loyalty programs, and rewards, which have been instrumental in growing businesses and engaging customers. Users appreciate the responsiveness of the customer service team and the continuous improvement of the app through updates and new features. However, there were a few negative comments regarding language support limitations and issues with customization. Overall, the app seems to have a strong foundation with room for improvement in certain areas.

Highlights

Excellent customer support and quick responses from the support team
Wide range of features including giveaways, loyalty programs, and rewards
Ease of use and smooth setup process
Continuous improvement through updates and new features
Some limitations in language support and customization issues

Rating Breakdown

  • 5
    93% (82 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (2 ratings)
  • 1
    2% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 30, 2024

Our company previously used this plugin/app on woocommerce and continued using it when switching to the Shopify platform. Customer support is great and has been able to make the change happen quickly and with minimal problems. They helped us fix and edit settings, along with provided tips and provided information on other opportunities the app has that we do not currently use. Recommend this app.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2024

Used the giveaway feature. The support team is awesome, I emailed about an issue I was having and they helped me fix it quickly and then gave me extra helpful tips as well! Thank you so much! Giveaway has really helped me grow all of my social media channels all at once which is critical for a small business. Was very easy to set up and connect my mailing service mailchimp through an api and add to my mailing list.

Using app

24 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

Great functionality and the support is top notch. I had a few issues and was able to chat right away and get them resolved.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Their support is stellar, They will go above and beyond to make sure you set and ready to go. The pricing model is one that I love the most, freemium where all the options are open and we as merchants and the app startup grow together. That should be the case for all apps that aim to serve a need and are here for the long run.

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Customer support was amazing. Made customizing this quick and painless. I expected this to be a lengthy process and it was made very easy but the person listening to exactly what I needed

Using app

1 day

Total reviews

1

Average rating

5.0

All reviews

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