All reviews

Rating Breakdown

  • 5
    93% (82 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (2 ratings)
  • 1
    2% (2 ratings)
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5 / 5 Share

May 30, 2024

Our company previously used this plugin/app on woocommerce and continued using it when switching to the Shopify platform. Customer support is great and has been able to make the change happen quickly and with minimal problems. They helped us fix and edit settings, along with provided tips and provided information on other opportunities the app has that we do not currently use. Recommend this app.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2024

Used the giveaway feature. The support team is awesome, I emailed about an issue I was having and they helped me fix it quickly and then gave me extra helpful tips as well! Thank you so much! Giveaway has really helped me grow all of my social media channels all at once which is critical for a small business. Was very easy to set up and connect my mailing service mailchimp through an api and add to my mailing list.

Using app

24 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

Great functionality and the support is top notch. I had a few issues and was able to chat right away and get them resolved.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Their support is stellar, They will go above and beyond to make sure you set and ready to go. The pricing model is one that I love the most, freemium where all the options are open and we as merchants and the app startup grow together. That should be the case for all apps that aim to serve a need and are here for the long run.

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Customer support was amazing. Made customizing this quick and painless. I expected this to be a lengthy process and it was made very easy but the person listening to exactly what I needed

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2023

I love this app! ive been using it since I opened my website in 2020! and I love it..I would recommend this to other business and also my customers love it as well. and they have excellent customer service...very helpful.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 19, 2022

Super application! Nombreuses fonctionnalités géniales! Service client réactif et disponible! Merci beaucoup!

Using app

About 1 year

Total reviews

11

Average rating

4.6

5 / 5 Share

Nov. 26, 2022

Excelente aplicativo com inúmeros recursos, a equipe sempre responde os chamados o mais rápido possível.

Using app

About 1 month

Total reviews

14

Average rating

5.0

5 / 5 Share

Oct. 17, 2022

After having tried several apps, Gratisfaction is the one that works best for my needs. It offers more and better options than other higher priced apps. Customer support is also the best. I'm so glad I found them

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

I've been a long time customer of gratification since my old WordPress site, nothing is too much trouble for them and they helped me with lots of things that I was unable to do because I'm not very confident with techy stuff. They are very speedy with customer support, I'm a very happy customer it was a no brainer I carried on using them with my new shopify store

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2022

I am very impressed with this app. It can do everything that we wanted it to do including integration with LOOX. The configuration is quite simple once you figure it out. The odd time that I struggled with something, I reached out to the customer service team and my questions were answered immediately! The customer service is simply outstanding! Great app and great service, a winning combination for us!

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 30, 2022

The support for this app is amazing. It's easy to use, but I had a few questions and they were answered instantly and effectively! Praveen even recommended ways for me to get more out of the app than I had discovered on my own. I Would highly recommend!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 3, 2022

This is a highly versatile app that I leverage for many unique programs on my website. I have been using the app for well over a year and on the rare occasions that I need tech support, they are super fast, efficient, and extremely pleasant to work with. I highly recommend! Special shout-out to Praveen for always being quick to respond and walk me through any issue I have!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2021

The App was recently installed with great features. Customer service has been extremely amazing and helpful.

Using app

30 days

Total reviews

3

Average rating

4.7

5 / 5 Share

July 29, 2021

Absolutely love Gratisfication. Migrating to Shopify was super simple and handled quickly by the AppsMav team. Wouldn't consider any other app. It's got everything I need and more.

Using app

22 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 7, 2021

I just started using this app so we will see how it goes, but I'm very excited! Customer service has been very kind and helpful, and the app seems very user friendly! Thank you!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

May 5, 2021

Like this app for prompt customer service. The app has all cool features to bring shoppers in multiple ways. I am new and will give insights on those features later down the road.

Using app

23 days

Total reviews

3

Average rating

3.3

5 / 5 Share

April 22, 2021

Nous utilisons cette app pour notre programme de fidélité pour nos clients. Elle est vraiment super, facile à utiliser et à configurer. Il y a bcp d'options de récompenses mais aussi d'actions à effectuer. Les différents templates sont utilisables sans avoir besoin de graphiste. Concernant le support, il est vraiment extra. Des réponses toujours rapides et des explications complètes. Bref une super app que nous ne pouvons que recommander à toute personne qui souhaite offrir un très bon système de programme de fidélité.

Using app

4 months

Total reviews

16

Average rating

5.0

5 / 5 Share

March 11, 2021

This app is great! I tried more than 3 referral apps, but none of them goes through the extreme detail that Gratisfaction does. Not only that, but their customer support is extremely good!

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2021

I tried literally 5 loyalty program apps before this one and am blown away. The setup process is seamless and intuitive, the number of features available for even the free plan is incredible, and the design is fantastic. This app will help me make a big impression on my customers along with my new theme version rolling out, so I'm super excited about all of it. This app is a MUSTTTTT. Just try it and you'll ditch your current loyatly app LOL!

Using app

Over 2 years

Total reviews

8

Average rating

4.5