Emer Jones Apparel review for Gratisfaction

5 / 5

Nov. 24, 2017

I have to give these people a lot of credit, namely Akash. He has been amazing at helping me get things right and set up well. Even on those really frustrating days when things don't go well. He manages make things better. Akash went above and beyond with his help, even recording a custom 5+minute long video to guide me along. I want to pay to remove their branding so I can support them, but I do not want to do that at this time because I want other businesses to be able to discover what a great Dev these people are and what an amazing App this is. If I could criticise.. I would say, the app isn't really snappy like Smile.io. That's what really made me like Smile.io...I found Gratification (this loyalty app) by chance on google. And it literally has everything Smile.io has BUT so much more...can I say literally again? Literally so much more. Another problem would be the z index is way too high, which is a problem for chat apps. You cant really place the widget many places other than the few designated spots. And the widget just doesnt snap open. It pops up and loads slowly like a website (not slowly as in a few seconds but it definitely can do with speeding up dramatically) I do know they are testing certain new things and bringing them out soon, so some of my issues may be fixed then. We will see, eitherway it is not a stopper. I am looking forward to setting up Tiers for my loyalty program! This really isn't just your average loyalty app. It is a whole workspace designed around keeping your customers buying more. It has so many tools and options.

Using app

4 months

Total reviews

18

Average rating

2.2

Gratisfaction for Shopify
Gratisfaction
4.8 star
88 reviews

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