Gravio: AI Chatbot & Live Chat
AI multilingual chat support customer service automation
Rating
5.0
feedback
10
chart
#2,173
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
70%
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Less than a day
20%
-
Less than a month
0%
-
Less than a year
0%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising its functionality and ease of use. The app's AI chatbot feature is highlighted as a standout, with users impressed by its ability to recommend products, assist in comparing items, find discounts, and provide quick responses. The chatbot's seamless operation and integration with order tracking are mentioned as time-saving and efficient for both customers and the customer service team. Users also appreciate the app's user-friendly interface and stylish design, making it a highly recommended choice for enhancing the customer experience on e-commerce websites.
Highlights
Review RSS Feed
All reviews
Dec. 1, 2025
App is a great addition for any Shopify store that wants fast, smart customer support. i will recommended to use this app
Nov. 13, 2025
Gravio is a fantastic AI chatbot and live chat app! Setup was super easy, and it started handling customer questions right away. It’s helped me save time and improve customer satisfaction. Highly recommend for any store looking to boost support with AI!
Nov. 7, 2025
This company definitely deserves a positive review. The app is still new for large-scale e-commerce operations, so some features are limited at the moment. However, for smaller e-commerce businesses, it works perfectly and offers more than enough functionality — and the fact that it’s free is a great advantage. Wishing the team continued success.
Nov. 4, 2025
This plugin’s features are excellent; it is exactly the plugin I was looking for. It can provide intelligent automatic replies and has solved the problems our store was facing.
Store
Bonita
Using app
40 minutes
Oct. 29, 2025
Its ability to recommend products, assist customers in comparing items, and even help find discounts is impressive. Combining AI suggestions with live chat in a single app makes it extremely convenient for enhancing the customer experience. The AI chatbot seems incredibly smart and useful!
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