Gravio: AI Chatbot & Live Chat
AI multilingual chat support customer service automation
Rating
5.0
feedback
10
chart
#2,296
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
70%
-
Less than a day
20%
-
Less than a month
0%
-
Less than a year
0%
-
More than a year
0%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising its AI chatbot functionality and live chat support. Users appreciate the app's ability to provide fast and smart customer support, recommend products, assist in comparing items, find discounts, and track order statuses. The setup process is described as easy and efficient, saving time for both customers and the customer service team. The app's user-friendly interface and sleek color scheme add to its appeal, making it a valuable addition to any Shopify store.
Highlights
Review RSS Feed
All reviews
Dec. 1, 2025
App is a great addition for any Shopify store that wants fast, smart customer support. i will recommended to use this app
Nov. 13, 2025
Gravio is a fantastic AI chatbot and live chat app! Setup was super easy, and it started handling customer questions right away. It’s helped me save time and improve customer satisfaction. Highly recommend for any store looking to boost support with AI!
Nov. 7, 2025
This company definitely deserves a positive review. The app is still new for large-scale e-commerce operations, so some features are limited at the moment. However, for smaller e-commerce businesses, it works perfectly and offers more than enough functionality — and the fact that it’s free is a great advantage. Wishing the team continued success.
Nov. 4, 2025
This plugin’s features are excellent; it is exactly the plugin I was looking for. It can provide intelligent automatic replies and has solved the problems our store was facing.
Store
Bonita
Using app
40 minutes
Oct. 29, 2025
Its ability to recommend products, assist customers in comparing items, and even help find discounts is impressive. Combining AI suggestions with live chat in a single app makes it extremely convenient for enhancing the customer experience. The AI chatbot seems incredibly smart and useful!
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