Gravio: AI Chatbot & Live Chat
AI-powered help desk with chatbot and live chat.
Rating
5.0
feedback
10
chart
#2,862
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
80%
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Less than a day
20%
-
Less than a month
0%
-
Less than a year
0%
-
More than a year
0%
Reviews Summary
The Shopify app has received overwhelmingly positive reviews from users, with many highlighting the efficiency and intelligence of the AI chatbot feature. Customers appreciate the fast and smart customer support provided by the app, along with its ability to handle inquiries promptly. The setup process is praised for being easy and user-friendly, saving time for store owners and improving overall customer satisfaction. Additionally, the app's features such as intelligent automatic replies, product recommendations, order tracking, and assistance in finding discounts have been commended for enhancing the customer experience. Users also value the combination of AI suggestions and live chat within a single app, making it convenient for both businesses and customers.
Highlights
Review RSS Feed
All reviews
Dec. 1, 2025
App is a great addition for any Shopify store that wants fast, smart customer support. i will recommended to use this app
Nov. 13, 2025
Gravio is a fantastic AI chatbot and live chat app! Setup was super easy, and it started handling customer questions right away. It’s helped me save time and improve customer satisfaction. Highly recommend for any store looking to boost support with AI!
Nov. 7, 2025
This company definitely deserves a positive review. The app is still new for large-scale e-commerce operations, so some features are limited at the moment. However, for smaller e-commerce businesses, it works perfectly and offers more than enough functionality — and the fact that it’s free is a great advantage. Wishing the team continued success.
Nov. 4, 2025
This plugin’s features are excellent; it is exactly the plugin I was looking for. It can provide intelligent automatic replies and has solved the problems our store was facing.
Store
Bonita
Using app
40 minutes
Oct. 30, 2025
This AI chatbot is incredibly smart and helpful! Their support team is highly professional, incredibly patient, and always ready to provide excellent service .5 star !
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