Gravio: AI Chatbot & Live Chat
Smart AI Chatbot & Live Chat tool to improve customer...
Rating
5.0
feedback
11
chart
#2,289
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
82%
-
Less than a day
18%
-
Less than a month
0%
-
Less than a year
0%
-
More than a year
0%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising its AI chatbot capabilities and fast, smart customer support. Users appreciate the ease of setup, the ability of the chatbot to handle customer questions efficiently, and the features like recommending products, assisting in comparing items, and finding discounts. The app is described as user-friendly, efficient, and practical, with features that save time for both customers and the customer support team. While some users mention that certain features are limited for large-scale e-commerce operations, the app is highly recommended for smaller businesses due to its functionality and the fact that it's free.
Highlights
Review RSS Feed
All reviews
Dec. 1, 2025
App is a great addition for any Shopify store that wants fast, smart customer support. i will recommended to use this app
Nov. 13, 2025
Gravio is a fantastic AI chatbot and live chat app! Setup was super easy, and it started handling customer questions right away. It’s helped me save time and improve customer satisfaction. Highly recommend for any store looking to boost support with AI!
Nov. 7, 2025
This company definitely deserves a positive review. The app is still new for large-scale e-commerce operations, so some features are limited at the moment. However, for smaller e-commerce businesses, it works perfectly and offers more than enough functionality — and the fact that it’s free is a great advantage. Wishing the team continued success.
Nov. 4, 2025
This plugin’s features are excellent; it is exactly the plugin I was looking for. It can provide intelligent automatic replies and has solved the problems our store was facing.
Store
Bonita
Using app
40 minutes
Oct. 30, 2025
This AI chatbot is incredibly smart and helpful! Their support team is highly professional, incredibly patient, and always ready to provide excellent service .5 star !
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more