Gravio: AI Chatbot & Live Chat
AI multilingual chat support customer service automation
Rating
5.0
feedback
10
chart
#2,135
All reviews
Dec. 1, 2025
App is a great addition for any Shopify store that wants fast, smart customer support. i will recommended to use this app
Nov. 13, 2025
Gravio is a fantastic AI chatbot and live chat app! Setup was super easy, and it started handling customer questions right away. It’s helped me save time and improve customer satisfaction. Highly recommend for any store looking to boost support with AI!
Nov. 7, 2025
This company definitely deserves a positive review. The app is still new for large-scale e-commerce operations, so some features are limited at the moment. However, for smaller e-commerce businesses, it works perfectly and offers more than enough functionality — and the fact that it’s free is a great advantage. Wishing the team continued success.
Nov. 4, 2025
This plugin’s features are excellent; it is exactly the plugin I was looking for. It can provide intelligent automatic replies and has solved the problems our store was facing.
Store
Bonita
Using app
40 minutes
Oct. 29, 2025
Its ability to recommend products, assist customers in comparing items, and even help find discounts is impressive. Combining AI suggestions with live chat in a single app makes it extremely convenient for enhancing the customer experience. The AI chatbot seems incredibly smart and useful!
Oct. 28, 2025
The chatbot works smoothly and responds quickly. It can remind customers about their cart when they return to the website, which helps increase upsell opportunities. It also allows customers to track their order status directly in chat, saving a lot of time for the CS team. Simple, efficient, and very practical.
Oct. 26, 2025
Really impressed! The chatbot setup was super easy, and it actually handles customer questions naturally.
Oct. 23, 2025
This is life saving for my website, Response is super fast <3 just love it
Oct. 22, 2025
The AI chatbot looks really smart and helpful! I like that it can recommend products, help customers compare items, and even assist in finding discounts. Having both AI suggestions and live chat in one app is super convenient for improving customer experience.
Oct. 17, 2025
This app is user-friendly and easy to use. The sleek color scheme adds a nice touch of style, and the order tracking feature is good! Highly recommended for anyone looking for a smooth experience!