Gravio: AI Chatbot & Live Chat
AI-powered help desk with chatbot and live chat.
Rating
5.0
feedback
9
chart
#4,138
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
78%
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Less than a day
22%
-
Less than a month
0%
-
Less than a year
0%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising its AI chatbot capabilities and customer support features. Customers appreciate the app's ability to provide fast and smart customer support, handle inquiries efficiently, and improve overall customer satisfaction. The AI chatbot is highlighted as being incredibly smart, helpful, and capable of recommending products, assisting in comparing items, and finding discounts. Users also mention the convenience of having AI suggestions and live chat combined in one app, making it easy to enhance the customer experience. Additionally, the app is commended for its user-friendly interface, sleek design, and order tracking feature.
Highlights
Review RSS Feed
All reviews
Dec. 1, 2025
App is a great addition for any Shopify store that wants fast, smart customer support. i will recommended to use this app
Nov. 13, 2025
Gravio is a fantastic AI chatbot and live chat app! Setup was super easy, and it started handling customer questions right away. It’s helped me save time and improve customer satisfaction. Highly recommend for any store looking to boost support with AI!
Nov. 7, 2025
This company definitely deserves a positive review. The app is still new for large-scale e-commerce operations, so some features are limited at the moment. However, for smaller e-commerce businesses, it works perfectly and offers more than enough functionality — and the fact that it’s free is a great advantage. Wishing the team continued success.
Nov. 4, 2025
This plugin’s features are excellent; it is exactly the plugin I was looking for. It can provide intelligent automatic replies and has solved the problems our store was facing.
Store
Bonita
Using app
40 minutes
Oct. 30, 2025
This AI chatbot is incredibly smart and helpful! Their support team is highly professional, incredibly patient, and always ready to provide excellent service .5 star !
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