GP Lite Order Scanner

Nov. 30, 2023

Hi!!! We've been clients for almost 2 years, we've reached out over these past 2 years 6-10 different times with no response!. I'm reaching out thru the website directly this time to see if someone could help us out in one important issue with the app that weve been experiencing ever since we installed it but the contact support app doesnt work after inquiring if im a robot. Whenever our clients place an order with 35+ items, the app is unable to scan the order, is there a limit of scanneable products? Im reaching out thru here to see if someone can help us I dont know where else to look for contact info. I can delete this review ASAP but please reach out! out store is makeupmxdistribuidora

April 16, 2023

Quick installation and setup. We were up and running in the same day. We've found what we were looking for.

April 16, 2023

It's what we are looking for and it's going to work for us but I want to switch to the full package. Can someone call me?

April 16, 2023

It's good. It makes it easy to onboard new people in the warehouse. Recommend for everyone. thats the thing we should all must have.

April 16, 2023

We used groovepacker lite for a few weeks and it's been great. We moved to the standard version because we added bundles for the summer. I like the reporting in the standard version.

Feb. 25, 2023

Simple to install and setup. Easy for my guy to use. Helps me sleep better at night. What else can I say? 5 stars.

Feb. 25, 2023

Dan, thanks for taking the time to answer all my questions and help us figure out how we could fit groovepacker into our workflow and integrate with our other software. It's rare to find competent customer service now a days.

Feb. 25, 2023

I wish I would have installed this before our holiday rush. I was worried it would slow down our output during our busiest time of the year but we are actually able to get shipments our faster using groovepacker. We are using it all year, but I'm glad we will have it ready for next year..

Feb. 17, 2023

My initial interaction with customer support could have been better and was triggered by a broken scanning system (bin location error). Dan of GP Lite was transparent with the situation and found a remedy to the initial problem. However, in the end, Dan's communication went cold, GP Lite's features were too limited, and an upsell to use the standard version GroovePacker was not worth the time, effort, or money.

Feb. 5, 2023

The app meets our needs. Our orders increase during the holidays and we brought on temporary help and we were worried they wouldn't know our products well and would make mistakes. This app solved all that and I was able to put more focus on marketing during the holiday season.

Jan. 7, 2023

I really like this app. It catches all our mistakes. It does show a lot of "error" messages, but usually refreshing it a couple of times takes care of that. - Only area of improvement is to let you print more than 10 Packing slips. That's a lot of clicking and waiting for pages to load to do 200+ orders 10 at a time. I would double what I pay for the subscription if it could do 1 additional thing: predict the shipping package and print it on the packing slip so that my workers could know what box they'll need before they start fulfilling the order. Overall I am very happy with the app and I hope it continues to make updates as it's the only app I've found so far that offers this service. Get the app - you'll save time and money.

Feb. 22, 2021

Fantastic App. Easy to use and easy to integrate. Dan is very responsive to any questions you may have. Highly recommended.

Feb. 6, 2021

We were struggling with pack errors since hiring help. Mistakes on international shipments were killing us. I believe we tried every scanning app in the app store before settling on this one. My team and I felt it was the easiest to setup and so far it's been a game changer. Errors basically stopped from day one. Each time I hear the buzzer go off in the shipping room I know a potential error was stopped. We scanned in our UPCs and all barcodes are reading well. I'm using a socket scanner and an iphone. Tip for new socket mobile users: The power button on the scanner can be used to toggle the keyboard. You won't need to see the onscreen keyboard so hiding it frees up some screen real-estate. With this app we've eliminated the double-check step in our packing process so I would say we are processing as fast or faster than before. Downsides? Adding a barcode to the packing slips was a real struggle. I am reasonably savvy when it comes to HTML and CSS but despite a number of attempts, barcodes would not print. I reached out to support after giving it my best. I am really impressed with their responsiveness. They were very helpful and after some troubleshooting back and forth they were able to provide what I needed to paste in to make it work. I like that I can count on their team if I have issues. A short time after the resolution of the packing slip barcode issue they added packing slip printing to their app which we are now using. I'm glad to see developers that take customer feedback into account. I'm glad I found them and I would make the same choice again.

Feb. 2, 2021

We use this app to scan orders at our Fulfillment Center. Since using this app the Pick Errors have gone down significantly. Recently they have added a feature to verify the shipping label one the order has been scanned. I like how adding this feature they have addressed the major areas of concern that may happen during fulfillment of orders. Their customer service is also great. They respond to concerns or issues very quickly and are very kind.

Nov. 25, 2020

When I originally downloaded this app, it lacked the functionality I needed. I reached out to Dan, even had a phone meeting with him, to discuss my particular needs. Within a week, BAM, I got what I asked for. Top notch customer service! Now... what might that functionality be??? We needed to be able to scan both UPC barcodes AND/OR SKU barcodes. (certain items we have have one or the other). Other features I really love about this app, compared to others, is that it has a BIG image right in the center, that shows the product to be scanned. It displays a big green "Nice Scan" when good and a big red 'X' if the product is wrong, and the added audio too. Also the detailed information provided to the said item. (see his screenshots if you haven't already). Now there should be no reason why my staff accidently ship out a wrong item. Thanks again Dan for everything! Stephan - i-Bead Inc

April 1, 2020

I wish I had found this about a year ago. I hired some help in the shipping room and pick pack errors had been an ongoing battle since. This is a simple scan to verify process that seems well thought out. First you scan the order number, then you scan the products. If you have the wrong product it buzzes you. If there is more than one of an item you have to scan each one and it counts. Lifesaver! It easy to see what is going on as you scan with pictures of the item, dummy proof I think (we will put that to the test ;)). Before starting I had to add barcodes for the items. Dan suggested using the sku and that was fine for our needs. The multi-label barcode app works well for creating the product labels. I had a zebra barcode scanner from another project and it worked, plug and play with the app and barcodes. I recommend GP lite if you are needing some packing help. It is certainly faster than double checking every order. I have not seen a single error since we started using this except for an item we did not have barcoded yet so I have to take the blame there. Overall good app. I would like to see them add barcode printing. I would give 4 starts but the support when contacting with questions was excellent so I'll say 5 stars as long as things are going smooth and it catches all our errors.