All reviews

Rating Breakdown

  • 5
    67% (6 ratings)
  • 4
    11% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    22% (2 ratings)

Reviews with Text

  • 100% (9)
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5 / 5 Share

Dec. 31, 2025

Ive been using PicBot since it was Groovepacker, some time now. Worked well but one feature it didnt have was time and date tagging when orders are processed. This is important for us as all orders are packed under CCTV so any customer claims of shortages etc can be double checked which could take hours are you need to troll lots of footage. I reached out to support to suggest the feature as i was going to go else where. Response was instant by several contacts but Olivia took what i was looking for and worked with the development team to role out exactly what i needed in record time during the run upto Christmas. In addition I was able to reduce my plan as i no longer needed the unlimited plan so saved 50% there to. Now have everything i need at half the cost of other apps. Thankyou to Olivia.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2023

Simple to install and setup. Easy for my guy to use. Helps me sleep better at night. What else can I say? 5 stars.

Using app

1 minute

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 22, 2021

Fantastic App. Easy to use and easy to integrate. Dan is very responsive to any questions you may have. Highly recommended.

Using app

9 months

Total reviews

30

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

We use this app to scan orders at our Fulfillment Center. Since using this app the Pick Errors have gone down significantly. Recently they have added a feature to verify the shipping label one the order has been scanned. I like how adding this feature they have addressed the major areas of concern that may happen during fulfillment of orders. Their customer service is also great. They respond to concerns or issues very quickly and are very kind.

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

When I originally downloaded this app, it lacked the functionality I needed. I reached out to Dan, even had a phone meeting with him, to discuss my particular needs. Within a week, BAM, I got what I asked for. Top notch customer service! Now... what might that functionality be??? We needed to be able to scan both UPC barcodes AND/OR SKU barcodes. (certain items we have have one or the other). Other features I really love about this app, compared to others, is that it has a BIG image right in the center, that shows the product to be scanned. It displays a big green "Nice Scan" when good and a big red 'X' if the product is wrong, and the added audio too. Also the detailed information provided to the said item. (see his screenshots if you haven't already). Now there should be no reason why my staff accidently ship out a wrong item. Thanks again Dan for everything! Stephan - i-Bead Inc

Using app

About 23 hours

Total reviews

10

Average rating

3.8

5 / 5 Share

April 1, 2020

I wish I had found this about a year ago. I hired some help in the shipping room and pick pack errors had been an ongoing battle since. This is a simple scan to verify process that seems well thought out. First you scan the order number, then you scan the products. If you have the wrong product it buzzes you. If there is more than one of an item you have to scan each one and it counts. Lifesaver! It easy to see what is going on as you scan with pictures of the item, dummy proof I think (we will put that to the test ;)). Before starting I had to add barcodes for the items. Dan suggested using the sku and that was fine for our needs. The multi-label barcode app works well for creating the product labels. I had a zebra barcode scanner from another project and it worked, plug and play with the app and barcodes. I recommend GP lite if you are needing some packing help. It is certainly faster than double checking every order. I have not seen a single error since we started using this except for an item we did not have barcoded yet so I have to take the blame there. Overall good app. I would like to see them add barcode printing. I would give 4 starts but the support when contacting with questions was excellent so I'll say 5 stars as long as things are going smooth and it catches all our errors.

Using app

1 day

Total reviews

1

Average rating

5.0