G: Combined Listings & Variant
Boost Conversion with the Grouptify Combined Listings App
Rating
4.9
feedback
132
chart
#383
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March 8, 2025
This app caused the wrong variant to keep getting added to cart. I thought my revenue on those products went down and it was odd. Turns out nobody could add the proper product to their cart. The app also loads incredibly slow. It's really a poorly made app, I do not recommend it.
Hi Christian, Thank you for your review, and we're truly sorry for the experience you've faced. On March 9, 2025, we received your feedback about the issue where the wrong variant was being added to the cart. This type of issue can happen for various reasons. However, when we checked immediately after your report, we were unable to replicate the issue, making it difficult to pinpoint the exact cause. One possible reason could be an incompatibility between our app and your theme. If that were the case, our tech team could have fixed it within 15 minutes. Unfortunately, since we couldn’t reproduce the issue, we couldn’t confirm the exact issue. We offer 24/7 live chat support and are always ready to assist. If you experience any issues after installing the app, please reach out to us right away so we can resolve them promptly. We are continuously improving our app to ensure a smooth experience for all users. Best regards,