G: Combined Listings & Variant

Hi there, Thank you for trying our app. We noticed that you uninstalled the app within just 5 minutes of installation and haven't tried much of the app features yet. We’re truly sorry if we didn't meet your expectations or if you encountered any technical issues. Could you please share more details about what went wrong? We’d love to learn from your experience and assist you further to make it right. To the future customer who reads to here, we have 24/7 live chat so if the app has any issue, please contact us, we promise to solve within 1 working day. Looking forward to hearing from you! Best regards, Grouptify team

Hi Christian, Thank you for your review, and we're truly sorry for the experience you've faced. On March 9, 2025, we received your feedback about the issue where the wrong variant was being added to the cart. This type of issue can happen for various reasons. However, when we checked immediately after your report, we were unable to replicate the issue, making it difficult to pinpoint the exact cause. One possible reason could be an incompatibility between our app and your theme. If that were the case, our tech team could have fixed it within 15 minutes. Unfortunately, since we couldn’t reproduce the issue, we couldn’t confirm the exact issue. We offer 24/7 live chat support and are always ready to assist. If you experience any issues after installing the app, please reach out to us right away so we can resolve them promptly. We are continuously improving our app to ensure a smooth experience for all users. Best regards,