Joyexa review for Easy GTIN/UPC Sync for Google
April 14, 2023
I recently installed the GTIN Sync app on my Shopify store with high hopes of streamlining my product verification process. However, my experience with this app has been nothing short of frustrating and disappointing. To begin with, the app failed to perform its core function of verifying GTIN codes for my products. Despite following the installation instructions carefully, the app consistently returned errors or displayed inaccurate information, rendering it unreliable and ineffective for my business needs. This has caused unnecessary delays and hassles in ensuring the accuracy of my product information and compliance with industry standards. Moreover, the app lacked clear documentation and guidance on how to troubleshoot issues. The support provided was minimal and unhelpful, with slow response times and generic suggestions that did not address the specific problems I encountered. As a result, I had to spend considerable time and effort on my own, attempting to resolve the app's issues, which proved to be a significant inconvenience and time drain. Furthermore, the app's interface was clunky and unintuitive, making it challenging to navigate and configure settings. The lack of customization options limited my ability to adapt the app to my store's unique requirements, and the overall user experience was subpar. In conclusion, the GTIN Sync app has been a disappointment. It failed to fulfill its core function of verifying GTIN codes, lacked adequate support, and had an unresponsive interface. I cannot rely on this app for accurate and efficient product verification, and it has not met my business needs. I would caution other Shopify store owners to seek alternative solutions that are reliable and user-friendly.
We never claimed that our app will verify your GTIN codes, it only enables sync issue with google merchant center. Its clearly mentioned on the app page on Shopify app store and in the app dashboard that you must have valid UPC codes for this app to work. Furthermore we only received 1 email with the same question that application not changing GTIN and we replied that verifying GTIN isn't a core function of our app. Its not up to us what functions are you looking for and why you used our app. You didn't even have the courtesy to read the app functions before installation and get help with a reply to the initial email.
Limited performance due to GTIN fix for Google on Shopify