Elevar Conversion Tracking
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Rating
4.4
feedback
134
chart
#55
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
23%
-
Less than a year
37%
-
More than a year
37%
Reviews Summary
Elevar is a Shopify App that has received mixed reviews from ecommerce merchants. Positive aspects highlighted in the reviews include amazing support, improved ad and email performance, and excellent customer service. Users appreciated the app's ability to fix attribution issues, enhance data tracking, and provide accurate data to Google Analytics 4. The white glove service and expertise of the support team, especially individuals like Sourabh Sharma, Vishal, Mario, and Jonah, were praised for their effectiveness and responsiveness. Additionally, the server-side tracking feature was commended for its impact on conversion tracking and data accuracy. However, negative aspects mentioned in the reviews include non-existent support, high implementation fees, complex setup process, and misleading sales tactics. Some users found the app difficult to install without expert assistance and experienced issues with lost data and unmet expectations. Despite the mixed feedback, Elevar was generally recommended for its powerful tracking capabilities and dedicated support team.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 4, 2024
It dont sent the checkout.liquid data layer thats the only reason that I tried it
This is Brad, the Founder. Shopify deprecated this feature and checkout.liquid will no longer work starting August 13th, 2024. You can see the announcement here -- https://changelog.shopify.com/posts/the-checkout-liquid-theme-file-is-being-deprecated However we do support checkout tracking using a combination of Custom Events, Web Pixel API, and server-side events. Let me know if you'd like our help getting this set up for you -- [email protected] or [email protected]. Thank you for giving us a try!
June 28, 2024
Amazing support and incredible improvement in our ad and email performance!
June 13, 2024
Support is non existent. I asked same question 3 times, and got emails with articles not answering my question but rather suggesting I pay them $1000 for integration, seams like a crazy amount to invest in an app right off the bet, when you are not sure if you are going to continue to use it or not!! Should've not bother downloading it at all after the sales person didn't reply to 5 emails.
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