Elevar Conversion Tracking
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Rating
4.7
feedback
137
chart
#46
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
0%
-
Less than a month
39%
-
Less than a year
43%
-
More than a year
16%
Reviews Summary
Elevar has received mixed reviews from users. Positive aspects highlighted include excellent customer support, seamless implementation, improved tracking accuracy, and valuable insights for marketing optimization. Users appreciate the app's ability to provide clean and reliable data, enhance conversions, and offer a game-changing solution for ad optimization. The team at Elevar, especially individuals like Robin, Sourabh, Darshak, Mario, and Iago, have been commended for their knowledge, dedication, and professionalism in assisting users with setup and troubleshooting. However, some users have expressed dissatisfaction with the app's pricing, ongoing charges after uninstallation, and issues with tracking accuracy that led to financial losses. Despite these challenges, Elevar's support team has been praised for their prompt responses and efforts to rectify issues.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 12, 2025
The consolidation of events is excellent and has improved the quality scores. The integration ability with other apps is easy and a great pairing with Klaviyo. I would highly recommend paying for the professional setup/installation. The onboarding process is top quality.
June 10, 2025
Great support from the Elevar team throughout the implementation. Even after we did the initial setup, the continue to be very responsive to our requests and questions. Thank you Sourabh Sharma for such a stellar job in helping us get Elevar up and running! Recommended app for server-side tracking.
May 28, 2025
I had an issue with tracking for around 14 months. Several community chats, escalations to shopify and contacting 'shopify experts' later I could still not solve what the problem was. I downloaded Elevar and spoke with a client support manager Robin who identified the issue in a day. Every since he's been in constant contact to help iron out all the issues and we're now tracking all our data correctly. Thank you Robin and Elevar!
May 2, 2025
They continue to charge you after uninstalling and cancelling your plan. Awful support. I am now $700 in charges without even using the stupid thing because it made absolutely 0 impact to my tracking. Don't use unless you like literally lighting money on fire.
This is Brad, the Founder. I am very sorry to hear this. We won't/can't charge once the app has been uninstalled. However I found the email with our support team asking for instructions. The reason why we've charged is the app is still technically installed in your Apps. I will have billing refund the previous 2 months due to the issue and help ensure the app is disconnected.
April 29, 2025
The implementation for our client was seamless and Sourabh was amazing at helping with all our questions, follow-ups and QA! Definitely recommend for others!
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