All reviews

Rating Breakdown

  • 5
    90% (141 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    7% (11 ratings)

Reviews with Text

  • 99% (155)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 15, 2026

Unbelievable customer service, professionals, kind, and quick to respond. Helped us with a lot of Shopify Markets - Meta integration. Let's make it short, you need them in your life.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2026

Elevar has been a great addition to our tracking stack. The implementation team was helpful throughout the entire process. The server-side tracking setup, Meta CAPI integration, and overall data quality improvements have given us more confidence in our attribution and event tracking. Recommended for brands serious about data quality and performance marketing.

Using app

6 months

Total reviews

10

Average rating

5.0

5 / 5 Share

May 11, 2026

App works well, but the service is what is really exceptional. Worked with Hannah who was extremely thorough and helped us diagnose a challenging data issue. I was so impressed with her level of detail and partnership!

Using app

Over 5 years

Total reviews

14

Average rating

4.8

1 / 5 Share

May 8, 2026

Very bad experience overall. Reached out to their customer support for an urgent matter. I opened a ticket, checked later and they already closed it without even replying or solving the problem. their report always shows 100% accuracy by default no matter what, just misleading. Im going to switch to either Wetracjed or Triple whale Sonar asap.

Using app

11 months

Total reviews

12

Average rating

2.7

5 / 5 Share

May 6, 2026

After moving over to Shopify for D2C I’ve always said that I would never take ownership or run a Shopify site without Elevar. Bad data in, bad data and insights out. If you want a solid data foundation and tag management platform so everything else can work like you need it to then Elevar is an excellent choice. Their Expert Installation is amazing and Raphael has been so good to work with during the expert installation onboarding process. Data Layer and tag management is something that is overlooked or not well understood although nothing else works as well as it should without this platform.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2026

We worked directly with Raphael on the installation and support. He went above and beyond to make sure everything was set up correctly, and all data connections were configured and were passing back data. He made the entire process very easy and we felt confident about the data accuracy.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2026

Ongoing support has been great!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2026

Raphael and the team are fantastic, and our implementation process was absolutely seamless. We are already seeing wins for our paid media results due to the increased accuracy of the events being sent back to Meta and Google Ads. Highly recommend!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2026

Excellent experience from onboarding to implementation. Raphael was extremely helpful throughout the process. Our tracking is now much cleaner, giving us more confidence in our data and decisions.

Using app

About 1 month

Total reviews

8

Average rating

5.0

1 / 5 Share

April 15, 2026

Der Kundenservice konnte uns bei diesem spezifischen Domain-Matching-Problem bisher nicht entscheidend weiterhelfen. Für ein Tool in dieser Preisklasse erwarten wir, dass solche Standard-Konflikte mit der Shopify-Infrastruktur proaktiver gelöst werden. Aktuell leider nur bedingt einsatzbereit, bis das Tracking-Setup stabil läuft." leider Antwortet uns der Kundenservice auch nicht mehr und ognoriert alle Mails

Using app

26 days

Total reviews

1

Average rating

1.0

5 / 5 Share

April 13, 2026

Raphael was the best, very patient and extremely knowledgeable.

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 13, 2026

Great experience overall. Helped fix the issue I had with Meta tracking and now let's see if they will also help with performance. Installation was quite easy and straightforward. Really appreciate the help from Raphael.

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2026

I honestly cannot think of a better customer support experience than what I just had with Elevar. The resolved my issue quickly, with little required from me, and recorded a video showing exactly how they verified the fix. Incredibly helpful.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 27, 2026

Store

Q30

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 4, 2026

They've been great! The team has been super helpful, and the service has been awesome! Highly recommend the Expert Install package - it's worth the money! Happy to finally be getting clean data for our ads $$$

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

Don't even bother setting up a client side pixel. If you're starting a new e-comm business, install Elevar from day one and enjoy never having to de-dup. If you don't know what de-dup is, keep it that way by using Elevar. It's a breeze to set up, and you can use it free until you hit an order threshold. You have nothing to lose.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2026

Game-Changer for E-commerce Tracking & Attribution Elevar has completely transformed how we manage data across our Shopify ecosystem. Clean, Reliable Data: Our GA4 was a mess, with legacy pixels and sandbox errors were causing duplicate and triplicate event tracking. Elevar identified and eliminated the redundancy, turning unreliable data into a true source of truth. We now have complete confidence in our reporting. One Dashboard to Rule Them All: We ditched our clunky "connection spreadsheet" for Elevar's unified dashboard. It manages integrations between our Shopify instances, HubSpot, GA4/GTM, and ad channels in one place. Our tech stack is finally organized and scalable. Real-Time Health Monitoring: No more discovering broken tracking weeks later through mysterious data gaps. Elevar's proactive alerts let us catch and fix issues immediately, no more reporting blackouts. Marketing Independence: We've eliminated the endless IT tickets for pixel installations and platform integrations. Marketing now manages tracking independently, freeing up significant resources for both teams. Dramatic ROAS Improvement: This is the big one. By fixing our broken feedback loop with Meta and Google, we're finally feeding the algorithms quality conversion data. One campaign went from a 0.04 ROAS to 3.29, that's an 8,000%+ improvement in attribution visibility. We're also seeing 10-15% CTR increases on several campaigns. If your tracking is a tangled mess and you're flying blind on ad performance, Elevar is worth every penny.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 25, 2025

Paul provided excellent support! The Elevar team has been incredibly helpful throughout the entire process. Their expertise and dedication to customer success really stand out. Highly recommend this app for anyone looking to improve their conversion tracking!

Using app

5 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

The Elevar team is extremely helpful! It's the second time we got the audit service, which was highly professional and quick. They helped us with all destination tracking, fixing custom data in GA4 or even with Consent Mode Compliance. Highly recommend their services

Store

PANGAIA

Using app

Over 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 21, 2025

Working with the Elevar team has been an excellent experience from start to finish. From the very beginning, they were proactive, responsive, and extremely supportive in helping me get the implementation done smoothly. They took the time to understand my setup, patiently guided me through each step, and ensured that everything was configured correctly. What really stood out was the level of care and attention they put into making sure nothing was left incomplete. The entire process felt structured yet flexible, which gave me a lot of confidence. Now that everything is live, I can clearly see the difference in my tracking—it’s more accurate, reliable, and detailed than before. The improvement in data visibility has already started making an impact, and I’m genuinely impressed by how much value Elevar has added to my business. I truly appreciate the professionalism, expertise, and commitment of the team. If anyone is looking for a partner who not only gets the job done but also makes the process stress-free, I would highly recommend Elevar.

Using app

30 days

Total reviews

14

Average rating

5.0