All reviews

Rating Breakdown

  • 5
    88% (128 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    7% (10 ratings)

Reviews with Text

  • 99% (142)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 21, 2025

The Elevar team made the onboarding extremely simple and straightfoward. (Thanks Darshak). We now have much more confidence in our data and attribution.

Store

Orgain

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 15, 2025

Must have for your store. The Elevar team is great (Darshak thanks again) and was very helpful in getting everything connected as needed.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2025

Happy with the Elevar app and implementation process. We have gone through the implementation and audit process across a couple different brands, each time the technical resource assigned has been very competent, friendly and thorough. This time around, Darshak was in charge of our audit and we are happy with the results. Thanks!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2025

The Elevar team has been fantastic to work with. Their support has been prompt and thorough. They have answered every question we've had with clarity and expertise, and now we have more data flowing than ever before. We're really impressed with their dedication—highly recommend!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 12, 2025

Great app but you need to get the expert set up done. I tried doing it myself and had duplicate transactions/data etc. Once the elevar team got involved, they cleaned up all my google analytics and tags so that the data is now 100% accurate. If you're running ads on multiple platforms, this is a must!

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

I cannot speak highly enough of my experience with Elevar's tracking solution and their outstanding customer support. The app works flawlessly, providing accurate and reliable tracking data that has significantly improved our marketing performance. What truly sets Elevar apart is their customer support team, especially Mario. His expertise and willingness to help were remarkable. When I encountered some configuration challenges with custom events and time on page tracking, Mario provided detailed, clear explanations that went beyond just fixing the immediate issues—he ensured I understood the underlying concepts. The documentation is comprehensive, but having Mario patiently walk me through the more complex aspects of both client-side and server-side implementations made all the difference. He responded promptly to all my questions and followed up to make sure everything was working correctly. If you're looking for a robust tracking solution backed by a team that genuinely cares about your success, I wholeheartedly recommend Elevar. Their technical excellence combined with exceptional customer service has made them an invaluable partner for our business.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

We’ve been using Elevar for a few months, and it’s been a game-changer. The integration with Shopify Plus was seamless, and our data accuracy has significantly improved. The support team is ​g​reat, knowledgeable, responsive and genuinely helpful. Highly recommended!

Using app

5 months

Total reviews

5

Average rating

5.0

1 / 5 Share

Feb. 18, 2025

Die App ist NICHT kostenlos!!!

Using app

2 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hello, this is Brad, the Founder. The app is indeed free for up to 100 orders per month. After this then it becomes a paid app. Please feel free to contact me with any questions -- [email protected]

5 / 5 Share

Jan. 23, 2025

Elevar has tremendously improved our tracking across all platforms. Seeing tangible results immediately was very satisfying and we were able to capture many more events that the standard GTM set up was not capturing. We saw an immediate 50% higher add to cart events, a lift in Meta ROAS, and solidified GA4 - a platform that, historically, has not been exceptionally consistent prior. This is a no brainer if you are looking to bolster your data. This simply helps you capture more of the data that is actually happening on your website. Iago Gomes was our implementation specialist and it was truly a pleasure working with him. He was able to answer the many questions we had and made us feel very confident in the approach. The go-live was surprisingly simple, and went without a hitch. We could not afford to have anything go wrong with the implementation and we have been very happy with the results. I can't recommend Elevar enough.

Store

Arhaus

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

Fantastic app and experience. Have had a big sales boost with using Elavar. Paul did such a great job helping us figure out our Klaviyo flows and reviewing our Facebook account to ensure everything was working properly. Couldn't recommend this app highly enough!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 19, 2025

Great app for tracking and great team behind it too, thanks guys

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Elevar is extremely underrated. Recommended to us by a business coach - A simple set-up process, helpful hands-on team and fair fee results in paying for itself and then some from almost instantly cleaned data. Klaviyo within itself has raised massively in flow revenue, not to mention GA4 and Meta. Elevar is a no-brainer.

Using app

About 1 month

Total reviews

19

Average rating

5.0

5 / 5 Share

Dec. 2, 2024

Elevar has improved our channel accuracy from ~50% to near 100%. It has been incredible and I highly recommend this. My Implementation specialist, Sourabh was wonderful and super knowledgable.

Using app

27 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

We recently had the pleasure of working with Sourabh Sharma on integrating the Elevar app into our Shopify store, and I was impressed by the experience. Sourabh demonstrated deep expertise and strong dedication to delivering a seamless setup Throughout the project, Sourabh ensured clear and effective communication, keeping us updated at every step while addressing all our questions and concerns with patience and precision. I highly recommend the help of the Elevar team for implementing this solution on your website!

Using app

About 2 months

Total reviews

5

Average rating

5.0

2 / 5 Share

Nov. 20, 2024

Why Did Elevar Cost Us Millions? One year ago, we decided to improve our conversion tracking on Facebook and Google Ads, so we switched to Elevar. To ensure everything would work flawlessly from the start, we even paid a few hundred dollars extra for their expert installation. To our surprise, once the work was handed over, there was a 35% inaccuracy in tracking—even worse than before Elevar. Despite repeated assurances from Elevar that everything was fine, the issue persisted. Their approach to addressing the problem was superficial at best, and time kept slipping away. The result? Several months of essentially non-functional tracking, during which we spent a fortune on campaign costs while losing even more revenue due to the missing 35% of data and conversions. Running campaigns effectively with such inaccurate data was impossible. When the situation became unbearable, we decided to leave Elevar and requested a refund for the installation and subscription fees. Instead of issuing a refund, they suddenly assigned someone more experienced to fix the tracking. It finally started working properly, but the financial losses caused by their negligence were irreparable. As compensation, they offered us a lifetime 50% discount on the subscription. For a while, the tracking worked. Then we encountered a new issue—this time with tracking in Klaviyo. Shopify launched a server-side integration with Klaviyo, but Elevar failed to notify customers that this major change would affect them. A single email alert could have prevented the losses. As a result, our Klaviyo tracking stopped working, bringing all our flows to a halt. Once again, Elevar's response was evasive—they wouldn’t admit whether Shopify’s server-side integration conflicted with their own tracking. After weeks of back-and-forth communication, it was confirmed that it did. Their proposed solution? Duplicating our flows: one set running on Shopify’s tracking and the other on Elevar’s. This approach was labor-intensive and utterly pointless. More money wasted. Adding insult to injury, during this ordeal, their support casually mentioned that we were on an outdated plan that wasn’t advantageous anymore. Following their advice, we switched to a new plan. Something felt off, so I reviewed their original pricing. It turned out the new plan wasn’t more advantageous at all—it was worse. When confronted, their support responded with the same arrogant attitude we had come to expect. So much for their apology with the 50% discount—it didn’t last long. This isn’t just about money; it’s about principles. Now, five days before our biggest sales event—Black Week—we’re facing another disaster. For two months, Google had blocked all our custom retargeting audiences. After extensive investigation, we discovered that Elevar was at fault again. They had failed to meet Google Consent V2 requirements. For years, we had been using the Pandectes app for Google Consent without issues. However, Elevar implemented a half-baked consent solution without notifying us, negatively affecting the functionality of the Pandectes app. The result? We lost months of retargeting data and spent endless hours communicating with Google support to determine why our audiences were completely blocked. By the way, these audiences won’t reactivate—we are starting completely from scratch. And imagine the impact of losing a 540-day audience window, especially before Black Week! A single email alert from Elevar could have prevented these losses. We’re talking about millions here. So now, with just five days until Black Week, we have no retargeting audiences collected. Elevar’s response? Arrogant as ever. They’re demanding another $1,000 for an “expert installation” to fix the issue—despite knowing the extent of the damage they’ve caused. They’re fully aware we plan to leave them right after Black Week, but we don’t have time to implement a new tracking system before such a critical event. In nearly two years of working with Elevar, the financial losses we’ve incurred are staggering. Even if they offered us a free subscription for a thousand years, it wouldn’t begin to cover the damage. As the saying goes, what doesn’t kill you makes you stronger. Hopefully, someone can learn from our mistakes and avoid the unnecessary stress and financial loss we’ve endured with Elevar.

Using app

Almost 3 years

Total reviews

17

Average rating

4.4

Developer Reply

Hi Petr, I’m so sorry to hear about your experience—it’s definitely not the Elevar standard we strive for. We’ve been trying to reach you because we’d really like the chance to chat, make things right, and learn more about what happened. If you’re available, please don’t hesitate to email me directly at [email protected] or [email protected]. Your satisfaction is so important to us, and we’d truly appreciate the opportunity to make this right. Looking forward to hearing from you! Best regards, David VP of Operations

5 / 5 Share

Nov. 12, 2024

We are on the Business tier of the app and have found the team at Elevar to be very helpful in getting us onboarded. They have a great technical understanding of both Client and Server-side tracking and GTM.

Using app

5 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 7, 2024

Great peace of mind to know that conversions and pixels are connected properly. Super easy Shopify integration, we mainly use this as data layer. We also paid for the GTM account cleanup and the person assigned to our account was very knowledgable. Great value for the money.

Store

Lofta

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

Our experience with Elevar has been nothing but professional. The team, especially Darshak Patel, is incredibly knowledgeable on setting up the various marketing channels for tracking as well as GTM setups. Darshak has spent numerous hours on calls with myself walking me through different integrations as well as verifying all the channels are set up properly and tracking data as expected. I highly recommend Elevar, and I would recommend you request Darshak as your implementation leader.

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

Great team at Elevar! Easy implementation process and they were supportive through the whole transition.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

This app is highly underappreciated. Elevar is more than a server-side conversion tracking optimization app. Elevar also provides support with GTM tags, installation of tracking pixels, and integrations of your Shopify store with Google Analytics event tracking. Their support and documentation are truly world class. I've attended two of Elevar's conferences it is very evident by listening to the content of the presenters that Elevar rubs elbows with those on the cutting edge of ecommerce. The founder of Elevar recruits only the best analysts and marketers in the world, so their depth of knowledge on conversion tracking and marketing are second to none. If you want to take your ad marketing, analytics, and CRO to the next level while future proofing your website from increasing client browser restrictions, I highly recommend installing this app. It is a no-brainer and your marketing teams will thank you!

Using app

Over 1 year

Total reviews

6

Average rating

5.0