The Fox Tan review for Guide Shipping Protection
May 16, 2024
Guide is a complete disappointment. I strongly advise against using this app for any merchant needs. They're unresponsive to emails, failing to reply even when promised payouts of over 7,000 USD are ignored. To date these funds have not been paid despite an agreement they are owed to us. Communication remains abysmal. They've openly admitted financial difficulty, signalling trouble. With an email chain confirming our ordeal, it's clear Guide can't be trusted. Proceed with extreme caution.
Developer Reply
Hi Fox Tan, Please check your email (check spam folder), we want to get this taken care of as soon as possible. Thanks, Guide Team
Guide Shipping Protection
4.6
99 reviews
Package Protection, Order Protection Shipping Insurance Route
Developer
Shopify App Store