All reviews

Rating Breakdown

  • 5
    71% (17 ratings)
  • 4
    8% (2 ratings)
  • 3
    12% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 19, 2021

We were looking for a reasonably priced app that would let us begin offering a product finder, and Guidelines fit the bill. Throughout the entire setup process, the Guidelines support team has been incredibly helpful, providing timely responses and solutions for every issue we've run into. Looking forward to seeing how the product finder performs over time!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2021

have used Guidelines Product Finder for over a year and it has become an integral part of my sales funnel. From time to time, a glitch will occur with an app (perhaps 3 times in as many years) and when I reach out to the developer response is rapid and the problem is usually solved within 24 hours.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 17, 2020

The customer support is amazing and the app has a lot of value. It keeps on improving as well. For the purpose of guiding unsure customers and for the price it is nearly impossible to find something better.

Store

LXFIT

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2020

Definitely recommend Excellent direct personal service Perfect working app big shout out 2 Mariano

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2020

The app is really good and the support provided is top notch. It has achieved the goal we aimed to achieve. We also needed some custom code to be injected into the results page and the CEO has helped me massively and still is helping to help us try and achieve this. Very good! Cannot fault.

Store

KOMFUEL

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 31, 2020

This is the best app for creating product selection wizards. It's easy to use, feature rich and hassle-free. Worked perfectly with our theme without any need for customization. And their team goes to great lengths to help you when you need support.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2019

This app is great, easy to use and truly improve the customer experience when they visit my website. I've received great feedback from customers that the product finder helped them narrowed their choices. Mariano is very helpful and responsive, which makes the overall experience an enjoyable and successful one. Would recommend to all websites.

Store

KOFF

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 5, 2018

Good app that does it's job ! The support team is very helpful. They helped me with installation problems and answered to my questions really fast. The app is simple to use and efficient. Thanks Mike !

Using app

7 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 8, 2018

Use this app if you get questions from your customers such as: - which product is best for me? - what should I choose? - Does it come in black? - etc... Guidelines will let you quickly build a tag-based product flow where you ask visitors questions in steps then offer a product selection based on their replies. Sending visitors to your catalog page or collections page is not enough if you have many products and variants. For us, Guidelines works well by helping visitors find the best therapeutic shoe for them, based on their specific needs and our offering. Also, the support is excellent! So, click "Get" and give it a try :)

Store

Kyboot

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 26, 2017

Support has been very prompt and helpful. It's an easy-to-use solution with plenty of ways to customize to fit your site's experience.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2017

This app has been so beneficial to our customer's experience in finding the skin care products that are right for them. Mike is awesome and always delivers swift and efficient service.

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2016

Great app and great service! Takes a little bit to get used to its logic, but the folks at Eloquent are great about explaining the whole thing.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2016

Could not be happier with the product AND the customer service. I had an unusual request and was responded to promptly! The staff took care of me, going out of their way to address my unique needs. The product works seamlessly, I am glad I found it!!!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2015

The image based buttons are an effective way to connect with customers and guide them to a purchase. Looking forward to seeing how this effects my sales long term. Thanks for a great app.

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2015

What a great app! We used it to create an office chair finder and it couldn't be easier to use. We plan on creating more product finders as we expand our product line. They have great support too. Highly recommend this one!

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2015

Great app to create inspirational boards. A must have app for fashion e-commerce sites that want to drive sales trough discovery. Mariano and Mike at Guidelines offer a great customer support. They helped me also for the design of the first fashion boards in Moooh!!

Store

Moooh!!

Using app

4 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 6, 2015

Fantastic support. Got the help I needed quickly and promptly as wanted to set it up in a specific way. Highly recommended!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0