GV: Gift Cards & Store Credit
GV: Gift Cards and Store Credit for Shopify | Install...
Rating
4.8
feedback
82
chart
#778
All reviews
Rating Breakdown
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March 23, 2025
Great app. Very easy to use. Adds a better UI to the gift cards also the balance page is a bonus. Keep up the good work.
March 19, 2025
March 19, 2025
March 12, 2025
Feb. 18, 2025
Set up was very easy. Smart developers get you to write a review in order to get extra features during set up. I feel like their craftiness demonstrates that this app is going to be pretty great.
Feb. 14, 2025
Jan. 25, 2025
Jan. 2, 2025
This app is awful. We have tons of orders where the app just did not assign a code. We also found that the app did not send out the emails with the code. Their support is crap. They don't have any answers, they did not send out the gift codes to the recipients even though I have requested that 3 times now. Customers are very upset. This is taking a huge amount of my time to find and send out gift codes to upset customers. The app was supposed to do that, and when we found out that they did not, we requested that they send out the codes to all recipients. They have not done that yet....
Hi Andrew, Once again, we sincerely apologize for the issue you’ve experienced with our app and the inconvenience caused during such an important time for your business. Unfortunately, an unexpected bug during the holiday season led to the problems you encountered with the code assignments and email notifications. We also regret that our response time was slower than usual, as our resources were stretched thin during the busy period. Please rest assured that we take your feedback seriously and view this as a valuable lesson to further improve both our app and our support processes, and ensure they don’t happen again. We deeply appreciate your patience and understanding, and we hope to regain your trust moving forward. Sincerely, GV Team
Jan. 1, 2025
Dec. 19, 2024