Happy Birthday by Union Works
Send Birthday Emails on Shopify
Rating
5.0
feedback
190
chart
#569
All reviews
Rating Breakdown
March 10, 2022
UPDATE: These guys are the best! They have been so helpful and responsive when we had issues. They recently changed the expiration date to the end of the day versus a set time in the morning to help cutdown on customer confusion. Truly so easy to work with! We used this app as a way to engage and thank our customers. It has major value added and helps create a sense of appreciation among customers. The team has been super responsive to any questions and suggestions we've had!
Thanks for the great review and for your suggestions for improvement. Glad you're happy with the service!
Aug. 5, 2019
Great app. Easy to install, seamlessly integrates into the checkout flow, and gives me another reason to connect with the customer after purchase. I have a pet brand, so I ask for the pet's birthday at checkout- people appreciate the 'gift' for their pet without feeling like I'm asking something too personal. Also like that it integrates with Klaviyo so more advanced flows can be built.
Thanks for the great review, yes Pet Birthdays seem to be a popular use for this app, hopefully we can bring some more Pet related Birthday features to the app in the near future!
July 24, 2019
it would be better if it integrated better with Shopify admin and added other apps
Thanks for taking the time to leave your review Judah. We took the decision not to automatically add Birthday Email Subscribers as Customers in the Shopify store for a number of reasons, mainly related to Data Privacy and Marketing Preferences. I'm sorry we couldn't have helped more on this occasion.
June 25, 2019
A fantastic app! No complaints at all. One of the best and easy to setup (and use) apps I've worked with. The sign-up form that gets added to the 'Thank you' page is ideal and looks seamless to the checkout design. And as an extra bonus, the customer service has been second to none (even when I had a basic question!). It's really helped add that extra bit of customer loyalty to our business. Great job guys, Thanks again.
Thanks for the great review Steven, it's good to see that your Birthday Club is growing so quickly! Look out for some new great features in the coming months!
June 19, 2019
Happy birthday works exactly as you'd hope. After about a year of using the app, I approached their Support Team to see whether the emails could be further customised for me. They've gone above and beyond to help. So impressed. Thank you to Steve and co. Keep up the great work!
Thanks for the great review Ellen, it is much appreciated and we're glad we could help! Keep up the great work you're doing on your Birthday Club!
June 10, 2019
I just started using this app. So far I am very happy with it. The customer support is VERY helpful and VERY polite! Very much appreciated! I look forward to continuing and growing with them.
Thanks for the great review Stéphanie, it was a pleasure helping you to set up your Birthday Club.
June 5, 2019
We've been using the app for about 6 months now and have really like it so far. The design of the actual email was limited, but the theme developers will let you use your own coded email if you send it to them. Also, the customer services is really fast and helpful, which made everything super easy. Sales have been steadily growing without having to manage anything since everything is set up. One thing to consider, you'll want to send a follow up email reminding your customer to use their promo code, which can't be done in the app so you'll need to set something up through your 3rd party email provider (e.g. klaviyo).
Thanks for the great review Robert, glad you're enjoying using the app and we hope to build follow-up emails into the app at some point in the near future!
June 5, 2019
Great app for your birthday marketing. Supports POS to get birthday sign up in addition to online helps a lot for the store who has both online and offline. Good support from the developer when I need to add the footer link.
Thanks for the great review Josh, glad we were also able to help!
May 23, 2019
amazing customer service and really effective product!! we were shocked at the number of birthdays submitted after purchase. great way to boost customer loyalty.
Thanks for the great review Emily, i'm glad we were able to push those Birthdays through to your ESP. Keep up the great work on your Birthday Club!
April 14, 2019
I just finished setting everything up. But the service of the support team is AMAZING!! They helped me inmediately with everything (changing colors, language, etc) Now that is ready we will see if it works!
Hey Team Zazü! Thank you for the great review, I'm pleased we were able to tweak the email and translate your Birthday Sign-up forms into Spanish! I'm confident that your Birthday Club will be a big success! Hasta luego
April 13, 2019
...good apps you guys should try this apps for your store shopify.. janhshhejwjbb)662&.!!! I’m uuusjbwb
Thanks for the review! Good luck with your Birthday Club!
April 10, 2019
Very useful app which increases sales, also the support is responding fast and especially they are taking care of our needs and wishes, good job (:
Thanks for the great review Markus! Glad we were able to deliver the translations you needed! Good luck with your Birthday Club!
April 10, 2019
i Love this Apps so much!!!!! Before this my staff have to remind our customer every month. but now, i spend only $10 to this work!
Thanks for the great review! Glad this automation has saved you and your team some time! Good luck with your Birthday Club!
March 15, 2019
This app was so easy to install and works great...in 25 days we've had 11 purchases out of 300 sends with a 45% open rate, which is awesome considering we just started using it. Recognizing someone's birthday is as important to loyalty as converting the sale anyway.
Hey Ryan, thanks for the great review! We're glad to hear that the app is converting well for you. Many of our Merchants love the customer loyalty aspect of the Birthday Club, even though it is difficult to measure. Thanks again and keep up the good work!
March 12, 2019
I LOVE LOVE LOVE THIS APP! It's very easy to use and navigate. When I had questions the team was right there to help me in every way. I recommend this app to everyone!
Hey Rhonda, thank you so much for the review! It has been an absolute pleasure to help you set-up your Birthday Campaign and get it connected to MailChimp. Good luck with the re-launch!!!
March 7, 2019
So far so good! Love the customization aspects and the quick and easy set up. I had a question along the way and the team got back to me very quickly and were very easy to communicate with.
Hey Melissa! Thank you so much for the review! It is much appreciated! Glad you were happy with the customisation tools. We look forward to seeing your Birthday Club flourish!
Feb. 21, 2019
It is an exceptional and useful app with the support team to match from onboarding to feature implementation.
Thanks for the great review! I'm glad we were able to help you with your Birthday data export, keep up the good work on your Birthday Club.
Feb. 18, 2019
The app works really great and the suport team is awesome! They reply and solve the issues very quickly! Thank you very much guys! I do recommend this app. The other apps they've developed seems to be very nice as well. I'll try them soon! Cheers
Thanks for taking the time to leave us a great review Ana! We were very pleased to be able to translate and customise your Birthday Sign-up form into Portuguese! Obrigado novamente!
Feb. 12, 2019
Great service - Steve guided me through all steps to integrate the app with mail chimp. Really helped me out and so far the app is running really well! We have managed to integrate the service to our newsletter sign up which is exactly what I wanted.
Thanks for the great review Rosanna... we're glad we could help you to create a Birthday Campaign that fits your business!
Jan. 29, 2019
We have used this app for quite a while and it is great to reward customers with an extra discount to celebrate their special day. We did have a couple of issues with dates not being valid, but Steve quickly helped us out and it was fixed in no time. Great app!
Hi Megan, thanks for the great review and thanks again for your patience whilst we investigated the issue... As always, it's great to see how Merchants use our apps and now we know that Pet's Birthdays are being added, we've removed the "must be at least 1 year old" limitation from our code. Thanks for helping us to investigate and resolve!