Happy Birthday by Union Works
Send Birthday Emails on Shopify
Rating
5.0
feedback
190
chart
#573
All reviews
Rating Breakdown
Review RSS Feed
Nov. 14, 2024
La app funciona muy bien y Stu está a la orden para cualquier duda o problema que pueda surgir, recomendada.
Nov. 7, 2024
The app is really good but the customer service is in a different league altogether! I don't use this app in the same way as most people might. My store is a Pet related business and I use this app to collect a dogs name and breed as well as the DOB. Over a few nights, Stu at customer support went above and beyond helping me to add additional features that I needed (metafields etc). Nothing was too much, even when I felt I might be becoming a pain with all my questions. Well done, I wouldn't hesitate to recommend this app to anyone.
Thanks for this super review Mike. It was a pleasure to help put those customisations in place for you and great to see them being used in such a creative way. We're always keen to help where possible. Thanks again.
Sept. 19, 2024
The app is great! Just what we needed. The support team is really nice and answers fast, always looking for the confort of the customer.
Thanks for taking the time to leave us a review Adriana, it is very much appreciated. We were very happy to answer your questions about collecting Birthday Club sign-ups via Shopify POS.
Aug. 15, 2024
great app, great support team, looking forward to growing my business with the happy birthday app
Hi Callum, thanks for the great review. It was a pleasure helping you set up your Birthday Sign-Up page. We look forward to seeing your campaign grow and will be here if you need anything else.
July 10, 2024
Stu and the team have been great! We needed some assistance due to an issue on our end with historic set ups, and they worked tirelessly to get us up and running. Our conversation rate is fab! Thanks to Stu and the team - great app!
Hi Gemma, many thanks for your kind review. We were very happy to be able to help and get your Birthday campaign working in MailChimp. It was a pleasure working with you on this. Let us know anytime if we can be of further assistance.
June 27, 2024
The app is an excellent addition to our store. It's straightforward to set up and use, and the support is fantastic!
Thanks for your great review Cam! Glad we were able to implement your custom Birthday email template. It looks great! We're always here should you need anything else!
June 4, 2024
sehr simple Bedienung und liefert genau jene Funktionen, die wir brauchen.
Thanks for your kind review Severin! Glad to have been able to customise the app for you.
June 4, 2024
We have been using the Happy Birthday App for a few years now and it's been a great addition to our store. The developers have consistently provided excellent support and have been really helpful with any queries and/or issues we encounter. Thank you so much!
Thank you for your kind review Nabilah. It was a pleasure working with you and helping set up your integration. Great to hear that all is working well. We'll be here if you need us again.
May 29, 2024
Great communication from Stu. Always answers promptly and continuously making suggestions. Thank you!
Many thanks for the kind review Leon. It has been a pleasure helping you get your Birthday campaign and integration up and running and looking good too. We're here should you need anything else.
March 27, 2024
Such a cool feature for telling our customers how much we love them. But there are still some things that are way better then only the idea behind this app. First of all thank you for such an outstanding support, they realized things from which we never dreamed before. Steve was really motivated to fit the app exactly to our needs and to be honest that really was work! The functions, the design, the customer satisfaction – we love what the app does to us and our customers, thank you guys, thanks Steve!
Thanks for your great review Matthias! It was a pleasure working with you on this and I know you're as pleased with the outcome as we are. Using Flow to add birthdates from customer metafields into Happy Birthday works really well and hopefully sending the birthday emails from your own domain will help to enhance brand awareness.
March 20, 2024
Pretty good app and very reactive customer service that will take real action if you encounter an issue
Thanks for great review Duncan. We appreciate your ongoing support and input into the development of new features and functionality. Keep up the great work on building your Birthday Club and we'll continue to ship new features that you can make use of.
Feb. 6, 2024
The app is easy to set up, the documentation is detailed and thorough, but our experience with support completely blew us away. Steve was extremely quick to respond to our emails and always had a detailed and relevant answer. He also anticipated our needs and proactively offered suggestions. Thanks to his help, we were able to easily set up a two-way loop with Klaviyo so that: 1) birthdays collected in Happy Birthday are transferred to Klaviyo and seamlessly attach to our existing flow infrastructure for birthday offers 2) birthday we collected thru our existing channels are synced back to Happy Birthday, so we can make sure we are not asking our return customers for information they already provided. Between the app's simple and lightweight design and unparalleled customer support experience, we are now reviewing other apps made by the same team and trying to find a use case for them. You guys are amazing.
Thanks for taking the time to leave such a detailed and glowing review Aleksandar!!! It’s very much appreciated! I’m really glad that you’ve been able to customise your Birthday Club to suit your needs by utilizing our Klaviyo webhooks feature. It would be fantastic to have you on board with any of our other Shopify apps… I think you’ll love our Grapevine Surveys app ;) Thanks again!
Jan. 3, 2024
The Birthday app is really amazing. We've been using it for about 2 months and it has been working on the Website and on POS as well. Pretty easy and very intuitive, also their team if you have any issues with, will help to solve it and they really made it work!!!
It was a pleasure helping out! Thank you for the kind review Gianfranco. Great to hear that you have found the app intuitive and that the app is working well. We'll be here if you need anything else.
Nov. 3, 2023
It's so refreshing these days to have timely, human support. Stu went above and beyond to help me analyze the app's data and pivot my strategy based on the numbers. Thanks Stu and Happy Birthday App!
Many thanks for the kind review Amy. The team here were happy to help with your discount code settings. I'm sure your customers will enjoy their generous birthday gift! It was a pleasure working with you and we'll be here if you need us again.
Sept. 4, 2023
The app works well and is clearly laid out. You have to familiarize yourself briefly at first, but then you can start right away. The support is fast and helpful - they translated the app and its displayed content into German in a very short time without any problems.
Thanks for the kind review Peter. It was a pleasure helping. Great to hear you're finding the app intuitive and helpful.
Aug. 1, 2023
A great app to reward customers on their birthdays! The support service is brillaint too, very attentive and quick to respond. Would highly recommend
Thank you for the kind review Johnny. It was a pleasure helping out. I'm sure your customers enjoy their generous birthday reward.
July 26, 2023
This app is perfect! Does exactly what we need it to do, and that's collect birthdays on the Order Status Page/Thank You Page. We integrate with KLAVIYO and everything works seamlessly. Support is always super helpful on the few occasions we've had to reach out with questions. All around a great app!
Thanks for the great review Deagan, we're really pleased that you like the app. Keep up the good work on your Birthday Club!
July 25, 2023
This app and team are amazing!!! I just installed it a couple of days ago after receiving a birthday card from one of the big box stores, thinking great idea! I contacted support to get it a little customized and Stu got this done in 1 day! Their response to requests is faster than Amazon Prime haha and solutions are provided as easy as it can be! Highly recommended!
Thank you for this super review Ariane. It was a pleasure helping you with the various customisations. Hopefully there will be plenty of pets now receiving a special Birthday surprise! :)
July 11, 2023
Für uns funktioniert die App wunderbar, alles ist super individualisierbar, und der Support war ebenso zufrieden stellend. Das wichtigste ist, dass unsere Kunden tatsächlich auch bestellen durch die Gutscheine. Die Funktion seinen DOB optional am Ende des checkouts einzugeben wird am meisten genutzt.
Vielen Dank für die tolle Bewertung, Richard, wir wissen das wirklich zu schätzen! Wir freuen uns zu hören, dass sich Ihre Kunden nach dem Bezahlen anmelden und später wiederkommen, um ihre Geburtstagsrabatte zu nutzen. Das ist großartig! Thanks for the great review Richard, we really appreciate it! We're pleased to hear that your customers are signing up after checkout and then coming back later to use their Birthday Discounts. That's perfect!
July 3, 2023
Great addition for our brand and it has already been very well received by our customers. The support team is very helpful and on hand for the onboarding process.
Thank you for the kind review Toby. Great to hear the app is popular with your customers. It was a pleasure helping out, we'll be here if you need anything else.