Purple Sage Yarns review for HeatMap by Webyze

3 / 5

Jan. 25, 2017

Buggy. Tracks your own movements and adds to the results. Only way to fix this is to install a certain anti-virus software. Can't turn off the "Combine Data." Mobile/Tablet shows zero results (other than my own) 40% of my sales are mobile/tablet. Customer service is a bit "you're using the wrong browser" type of response and actually not very nice. Admittedly they asked for staff permission but after I found the identical results issue I just uninstalled; this app sure feels/looks like it's in beta testing to me.

Using app

About 24 hours

Total reviews

4

Average rating

4.5

HeatMap by Webyze for Shopify
HeatMap by Webyze
1.2 star
5 reviews

Know where your customers click with our powerful HeatMap tool

Developer
Shopify App Store