eDesk ‑ AI, Helpdesk & Chat
AI-Assisted customer support to support and grow your brand
Rating
4.8
feedback
28
chart
#1,327
All reviews
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Aug. 4, 2017
Great tool to support your growing ecommerce business. The tools have saved us a lot of time and makes answering our customer queries so much easier than using standard email. We have it integrated to all our sales channels; Shopify, Amazon, and eBay, and it allows the team to manage customer enquiries from one central tool. The template replies and rules are a great feature to streamline your responses and keep things organised. Xsellco also offer a WebChat tool which integrates into your Shopify store making it easy to communicate with customers instantly.
July 26, 2017
XSellco is such an integral part of our system. XSellco integrates with Shopify and makes our responses to customers smooth and make our job so much easier! We can simply search by order number, name, email or key word and find all of the correspondence in a quick search. XSellco tech support assists us with any issues quickly and efficiently. Strongly recommend the use of XSellco!!!
June 20, 2017
Really easy straight forward way to view orders and reply to emails, their service is always great and are quick to resolve any issues with the site.
June 20, 2017
Very happy with Xsellco as a messaging solution - its enabled us to link all our customer communications across channels very easily and include relevant details from Shopify.