All reviews

Rating Breakdown

  • 5
    92% (110 ratings)
  • 4
    6% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)
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5 / 5 Share

Feb. 12, 2024

Recently Working with Quickreply has been a pleasure from start to finish. Their team went above and beyond to understand our needs, and the level of customer service was exceptional.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

QuickReply has really eased up the process of WA marketing and automations. We have seen a significant amount of Revenue increase through the WA campaigns. Saloni Madan - the account manager has been a great help!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

They are really prompt in helping out in anyway possible. My Poc Mr. Rinkesh did a fabulous job in explaining all campaign procedures and solved all quaries without any delays.

Using app

12 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 27, 2024

I recently started using Quickreply, and I must say, it has transformed the way I handle messages on my shopify. The app's user-friendly interface and efficient features make communication a breeze. What really stood out, though, was the exceptional customer service provided by Utkarsh. Utkarsh's quick attention to our requests made our experience with Quickreply even more enjoyable. It's rare to find such a dedicated and responsive support team member. He not only addressed our concerns promptly but also went the extra mile to ensure that we felt valued as users. The app itself is a game-changer, streamlining the process of CTWA Ads and keeping conversations organized. Quickreply has become an integral part of my daily routine, and I highly recommend it to anyone looking for a reliable messaging solution. Big shoutout to Utkarsh and the Quickreply team for their commitment to customer satisfaction and for creating a fantastic application. Keep up the great work!

Using app

29 days

Total reviews

5

Average rating

3.0

5 / 5 Share

Dec. 15, 2023

I recently integrated the Quick Reply service into our business communication strategy, and I must say it has transformed the way we connect with our customers. This service has proven to be an invaluable tool for enhancing customer engagement and streamlining communication processes. The onboarding process was remarkably smooth, thanks to the user-friendly interface and comprehensive documentation provided by the quick reply service. The step-by-step guides ensured that our team could quickly integrate the service into our existing systems without any technical hiccups. Customer support has also been exceptional. The responsive support team is always ready to assist with any queries or concerns. Overall, I highly recommend the Quick Reply WhatsApp API service for businesses looking to enhance their communication strategies.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

"Working with Quickreply has been a pleasure from start to finish. Their team went above and beyond to understand our needs, and the level of customer service was exceptional. our campaigns are completed well within the agreed-upon timeframe, and the quality of the service exceeded our expectations. "Kudos to Miss Neha for her exceptional support whenerver we need any type of support related whatsapp marketing, Thank you for going above and beyond our expectations.". We highly recommend Quickreply for WhatsApp Marketing & Broadcast services.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

Exceptional Support and Efficiency with WhatsApp Marketing & Broadcast API I recently had the opportunity to use the WhatsApp Marketing & Broadcast API, specifically leveraging the QuickReply feature, and I must say, I am thoroughly impressed. The efficiency and support provided by this tool have been beyond my expectations. User-Friendly Experience: From the get-go, the interface was intuitive and user-friendly, making it easy for me to navigate and set up my marketing campaigns. This level of simplicity is a huge plus, especially for those who might not be very tech-savvy. QuickReply Feature – A Game Changer: The QuickReply function has been a standout for me. It has significantly streamlined my customer interactions, allowing for prompt and personalized responses. This feature has not only saved me time but has also enhanced the customer experience, making communications feel more tailored and engaging. Supportive and Helpful Service: The support team deserves a special mention. They were always available to assist with any queries or issues I encountered. Their prompt and knowledgeable responses made the whole experience much smoother. Effective Marketing Tool: The ability to broadcast messages to a broad audience while maintaining a personal touch is invaluable. It has helped me reach more customers effectively, increasing engagement and, ultimately, sales. Reliability: I have found the API to be consistently reliable, with minimal downtime or glitches, which is crucial for maintaining consistent communication with my customers. In conclusion, the WhatsApp Marketing & Broadcast API with QuickReply has been a supportive and helpful tool in enhancing my marketing strategy. Its user-friendliness, efficiency, and excellent customer support make it a highly recommendable choice for anyone looking to improve their customer engagement and marketing efforts through WhatsApp.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

It's a splendid product. They are affordable and do special customisations too! We had some requirements involving QuickReply to cross-integrate with our internal softwares, and it was as smooth as butter. Basically, QR will make your Whatsapp Marketing Journey a pleasant experience. The team is super supportive, and they are always at their toes to get things done on time. Highly recommended for small/ growing businesses!!!

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Amama

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2023

We utilize Quick Reply for WhatsApp Marketing, covering a range of uses from broadcasting messages to addressing abandoned shopping carts, among other functions. While the application itself is quite efficient, what truly stands out is the exceptional service provided by the team behind it. They are incredibly dedicated and consistently available to assist and resolve any technical issues, bugs, or general inquiries we encounter. The application is outstanding, and so is the team supporting it. We want to express our gratitude to Neha and Rahul for their invaluable assistance whenever we need it.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

Absolutely love using this app. Not is the app simple to use but the customer support service is also excellent. The team (Neha, Saloni, Rahul) is always willing to help on the query or task without any delay. Highly recommend this app!

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Miri

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

This has been a really helpful app in streamlining our business and bridging the instant communication gap between us and our customers. The support team is efficient and extremely helpful in setting up and facilitating with quick responses and action. They also help us with suggestions based on their experinece with WhatsApp which have proven to be effective. The team promised and worked on enabling the COD to prepaid conversion automation feature with our payment gateway upon our request. Our payment gateway facilitators were especially onboarded so we could make use of this feature which is a remarkable testament to their commitment to their clients.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2023

Userfriendly, competitive pricing, professional, veryyy efficient app and team. Quickreply team has been the very prompt, cooperative and supportive since we joined then onboard. Totally recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

Great product, has tons of drip marketing options and the team never hesitates to make customization as per your need. For the quality of service, I wish I could give them some bonus stars! Keep it up, look forward to continuing with your service

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2023

It has been a very useful tool for our business and the support team is pretty active. Their prompt problem solving and adaptable panel has made our business communications much more easier and efficient. We would strongly recommend the tool for every business owners who are looking for a quick and easy solutions to their daily customer interactions.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 29, 2023

The support team is incredibly accommodating, and ensuring that I grasped Quick Reply itself, but also the entire spectrum of operations on the platform. They dedicated the effort to tailor an abandoned cart strategy that perfectly suits my business. I've become a loyal Quick Reply user launching also marketing campaign from there. i recommend it for any small or medium-sized enterprise. It is also affordable and user friendly!

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Revibe

Using app

5 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Aug. 24, 2023

We have been struggling since some time to get the right platform for our WhatsApp broadcast and I think we found our match. The process have been smoother and simpler. The assistance from the team helped us resolve a lot of queries which helped our brand to grow better.Thank you team for helping us get the verification without any hassle.

Using app

8 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 14, 2023

Highly recommended! We have been using QuickReply for the past several months and have been thoroughly impressed. The abandoned cart checkout recovery automation is fabulous; we have witnessed a complete transformation in our results since implementing it. Furthermore, the customer care team is doing an excellent job and has been incredibly supportive in every aspect.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2023

We have been using Quick Reply for our Helbal Wellbeing store shuddhdeshi.in for over 1.5 years and must say that we loved the overall experience using QuickReply for WhatsApp automation. Their admin panel are very flexible and provides easy ways to setup and run marketing campaigns. They have a very helpful tech support team who not only help getting onboarded but also follow through to ensure all new and old requirements are well taken care of.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2023

Had a great experience while the account was being transitioned from another provider to QR and once transitioned the experience has been great so far. Meta also raised a few violations and they handled the same as well. The approvals have been quick for broadcast messages. Good work.

Using app

2 months

Total reviews

4

Average rating

4.5

5 / 5 Share

June 8, 2023

We're using this app for the last few months, and completely love it! 1. The automations are very good, and we've seen about 20% increase in conversion from abandoned cart, COD to Prepaid, Welcome and Thank You automations. 2. The broadcast campaigns have given us very good results too. 3. The customer service is excellent. Very responsive and addresses any requests within hours. Sanchit, www.dirabydimple.com

Using app

5 months

Total reviews

7

Average rating

4.7