Zen Holystic, LLC review for MX: Helpdesk & Live Chat

5 / 5

Jan. 14, 2026

I had an issue triggering workflow rules when new tickets are created by the end user. Support was able to test and resolve this issue with a patch within 1 day. I appreciate their quick turnaround. Excellent customer service!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re really glad we could quickly identify and resolve the issue for you. Our goal is always to provide fast, reliable support, so your feedback truly means a lot to us. If you ever need any further assistance, please don’t hesitate to reach out - we’re always happy to help!

MX: Helpdesk & Live Chat for Shopify
MX: Helpdesk & Live Chat
5.0 star
4 reviews

All-in-one Helpdesk and Live Chat to power up support team

Shopify App Store