Rating

3.7

feedback

23

Reviews

chart

#3,536

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    9%
  • Less than a month
    35%
  • Less than a year
    52%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are quite mixed. Positive aspects include fast and efficient customer service, helpful support team, easy setup process, and time-saving automation features. On the other hand, negative aspects highlighted in the reviews include issues with synchronization, incorrect amounts and accounts, incomplete functionality, lack of inventory synchronization, and pricing concerns. Some users also mentioned delays in support responses and challenges with onboarding processes.

Highlights

Fast and efficient customer service, helpful support team, easy setup process
Issues with synchronization, incorrect amounts and accounts, incomplete functionality
Lack of inventory synchronization, pricing concerns
Delays in support responses, challenges with onboarding processes

Rating Breakdown

  • 5
    74% (17 ratings)
  • 4
    0% (0 ratings)
  • 3
    9% (2 ratings)
  • 2
    4% (1 ratings)
  • 1
    13% (3 ratings)

Reviews with Text

  • 96% (22)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 21, 2026

Funktioniert grundsätzlich sehr gut und Support + Beratung sind hervorragend. Feature Requests für die Zukunft können auch gemeldet werden.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

Service client rapide et efficace.

Using app

4 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 2, 2026

Die Schnittstelle hat viele Probleme, synchronisiert falsche Beträge, falsche Konten, etc. Der Support antwortet auch kaum und löst die Probleme nach mehreren Monaten nicht.

Using app

5 months

Total reviews

2

Average rating

3.0

1 / 5 Share

Dec. 30, 2025

Unfortunately, this app is essentially unusable in practice. It already fails at the most critical point: support. There is no understanding of the basic processes the app is supposed to cover, nor any recognizable accounting knowledge. Questions about core workflows are either misunderstood or answered incorrectly, and the tone of communication is unhelpful and at times unfriendly. Support: 1/5. From a functional perspective, the app is incomplete and poorly designed. It does not support inventory synchronization from Shopify to Bexio, which is a fundamental requirement for any serious integration. The overall concept is also not thought through: once you connect a bank interface, the invoices created by the app cannot be reconciled properly. Instead, you are forced to build a manual workaround using a transfer or clearing account just to make reconciliation possible. This completely defeats the purpose of automation and creates unnecessary accounting complexity. In summary: good intention, but very poor execution. If you value clean processes, proper accounting, and reliable integrations stay away from this app.

Using app

27 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 22, 2025

Der Support ist = 0. Die Schnittstelle läuft nicht korrekt. Die Rechnung in Bexio erscheint ohne Name. Unbrauchbar und diverse Kontaktaufnahmen mit dem Support bleiben ohne Antwort resp. wird man einfach vertröstet.

Using app

About 1 year

Total reviews

1

Average rating

1.0

All reviews

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