Rating

4.5

feedback

20

Reviews

chart

#3,211

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    10%
  • Less than a month
    30%
  • Less than a year
    55%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mostly positive, highlighting the excellent support provided by the team. Users appreciate the app's functionality once fully configured and its ability to streamline processes. However, there are some concerns regarding onboarding processes and pricing. Some users experienced delays in setting up the app and encountered issues with currency exchange and pricing fairness. Despite these drawbacks, the majority of reviewers praise the app's performance and the exceptional customer service received.

Highlights

Excellent customer support
App functionality and performance
Onboarding process challenges
Currency exchange and pricing issues
App customization and feature implementation

Rating Breakdown

  • 5
    80% (16 ratings)
  • 4
    5% (1 ratings)
  • 3
    10% (2 ratings)
  • 2
    5% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 95% (19)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 18, 2025

Super app qui fonctionne bien avec un service 5 étoile pour nous aider à configurer et l'adapter dans la mesure du possible à nos besoins. Bravo à toute l'équipe et à Boris d'avoir pris le temps de répondre à mes questions

Using app

--

Total reviews

6

Average rating

4.7

5 / 5 Share

Oct. 21, 2025

Store

Sanilu

Using app

5 days

Total reviews

7

Average rating

5.0

3 / 5 Share

Oct. 21, 2025

The app guides you with an onboarding process. But it does not set all the settings that it needs to function properly. I needed the support for this and it took us a bit over a week from the initial installation to fully working. Once all settings were done, it worked well and did exactly as advertised. First month was over, and the Quota did not reset. 0/0 available syncs. Im now waiting for a reply from support since 4 days. So my honest feedback: Support 2/5 Onboarding process 1/5 App itself once fully configured 5/5 Look and feel 4/5

Store

Detsuki

Using app

About 1 month

Total reviews

3

Average rating

4.3

5 / 5 Share

Sept. 7, 2025

Amazing Tool! With the help of the Helvy Support Team, we were able to customize the order invoicing process to only account for Swiss customers. Greatly appreciate the help!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2025

Die Einrichtung dieser App war erfreulich unkompliziert und der gesamte Prozess wurde hervorragend geführt. Innerhalb kürzester Zeit war alles einsatzbereit. Auch im Problemfall zeigte sich der exzellente Support: Ein aufgetretenes Problem konnte innert kürzester Zeit gelöst werden. Insgesamt bin ich sehr zufrieden mit dem Helvy Bexio Connector und kann ihn uneingeschränkt weiterempfehlen!

Using app

3 months

Total reviews

2

Average rating

5.0

All reviews

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