Rating

3.7

feedback

20

Reviews

chart

#3,374

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    10%
  • Less than a month
    35%
  • Less than a year
    50%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mostly positive, highlighting the excellent customer support provided by the team. Users appreciate the app's functionality once fully configured and its ability to streamline processes. However, there are some concerns about initial setup and onboarding, with a few users experiencing issues with settings and pricing. Overall, the app seems to deliver on its promises and offers significant time-saving benefits for ecommerce merchants.

Highlights

Excellent customer support and quick response to feature requests
App functionality and time-saving benefits
Challenges with initial setup and onboarding process
Issues with settings and pricing

Rating Breakdown

  • 5
    75% (15 ratings)
  • 4
    0% (0 ratings)
  • 3
    10% (2 ratings)
  • 2
    5% (1 ratings)
  • 1
    10% (2 ratings)

Reviews with Text

  • 95% (19)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 30, 2025

Unfortunately, this app is essentially unusable in practice. It already fails at the most critical point: support. There is no understanding of the basic processes the app is supposed to cover, nor any recognizable accounting knowledge. Questions about core workflows are either misunderstood or answered incorrectly, and the tone of communication is unhelpful and at times unfriendly. Support: 1/5. From a functional perspective, the app is incomplete and poorly designed. It does not support inventory synchronization from Shopify to Bexio, which is a fundamental requirement for any serious integration. The overall concept is also not thought through: once you connect a bank interface, the invoices created by the app cannot be reconciled properly. Instead, you are forced to build a manual workaround using a transfer or clearing account just to make reconciliation possible. This completely defeats the purpose of automation and creates unnecessary accounting complexity. In summary: good intention, but very poor execution. If you value clean processes, proper accounting, and reliable integrations stay away from this app.

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 22, 2025

Der Support ist = 0. Die Schnittstelle läuft nicht korrekt. Die Rechnung in Bexio erscheint ohne Name. Unbrauchbar und diverse Kontaktaufnahmen mit dem Support bleiben ohne Antwort resp. wird man einfach vertröstet.

Using app

About 1 year

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 18, 2025

Super app qui fonctionne bien avec un service 5 étoile pour nous aider à configurer et l'adapter dans la mesure du possible à nos besoins. Bravo à toute l'équipe et à Boris d'avoir pris le temps de répondre à mes questions

Using app

1 day

Total reviews

6

Average rating

4.7

5 / 5 Share

Oct. 21, 2025

Store

Sanilu

Using app

5 days

Total reviews

8

Average rating

5.0

3 / 5 Share

Oct. 21, 2025

The app guides you with an onboarding process. But it does not set all the settings that it needs to function properly. I needed the support for this and it took us a bit over a week from the initial installation to fully working. Once all settings were done, it worked well and did exactly as advertised. First month was over, and the Quota did not reset. 0/0 available syncs. Im now waiting for a reply from support since 4 days. So my honest feedback: Support 2/5 Onboarding process 1/5 App itself once fully configured 5/5 Look and feel 4/5

Store

Detsuki

Using app

About 1 month

Total reviews

3

Average rating

4.3

All reviews

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