Rating

4.2

feedback

29

Reviews

chart

#3,713

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    7%
  • Less than a month
    31%
  • Less than a year
    55%
  • More than a year
    3%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, highlighting the excellent customer support provided by the team, especially individuals like Dalena, Boris, Helvy, and Tena. Users appreciate the streamlined administration and centralized billing features that the app offers. The support team is praised for being responsive, flexible, and dedicated to solving any issues that arise. However, there are some negative reviews that mention problems with synchronization, incorrect amounts, and lack of support responsiveness, impacting the overall usability of the app. Despite these issues, the majority of users find the app easy to set up and use, with great functionality and helpful support.

Highlights

Positive customer support experiences
Streamlined administration and centralized billing
Ease of setup and use
Issues with synchronization and incorrect amounts
Lack of support responsiveness

Rating Breakdown

  • 5
    79% (23 ratings)
  • 4
    0% (0 ratings)
  • 3
    7% (2 ratings)
  • 2
    3% (1 ratings)
  • 1
    10% (3 ratings)

Reviews with Text

  • 97% (28)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 30, 2026

Integrating the bexio connector has significantly streamlined our administration by centralizing all our billing in one location. Although the initial setup was quite complex, the benefit of having our records unified is invaluable, and we are especially grateful to Dalena for her outstanding and dedicated customer support throughout the process. We look forward to continuing our collaboration with the bexio team to further enhance our shop experience.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2026

Toller Sevice und Support

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2026

Ein grosses Dankeschön an die Entwickler, die uns bei Herausforderungen bei der Schnittstelle mit einem tollen Support und stets flexiblen Lösungsansätzen sehr unterstützt haben.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2026

Configuration facile, support réactif suite à des questions sur la gestion des taux de TVA

Using app

9 days

Total reviews

2

Average rating

3.0

5 / 5 Share

March 22, 2026

Tolle Lösung mit top Unterstützung durch Boris. Unsere spezifische Anforderung wurde extra umgesetzt.

Using app

3 months

Total reviews

1

Average rating

5.0

All reviews

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