Hide Collection ‑ VIP Presales
The reviews for this Shopify app are mixed, with both positive and negative feedback from users. On the positive side, users appreciate the app's ability to hide collections and generate secret URLs, making it easy to create exclusive offers for VIP customers. The app's simplicity and effectiveness in solving the problem of making certain collections accessible only through secret links are highlighted in the reviews. Additionally, users have praised the app's customer service for being responsive and helpful in resolving issues. On the negative side, some users have reported glitches and technical issues with the app, such as errors when customers try to access hidden collections through copied links. There are also complaints about the app not fully hiding items in the hidden collections from store searches, making the feature less effective. Furthermore, there are concerns about the lack of response from customer support, with some users feeling frustrated by the unresponsiveness of the team.
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Perfect for my needs. I have a few collections that I only use for sale specials. However, people could specifically search those sale terms and land on the sale collection. This app solved that problem. The collections are now hidden, and can now only be accessed with the "secret URL" this app generates. Thank you for an elegantly simple solution.
This app is super glitchy and with over 1 month waiting for support nothing has improved. I share the vip link to a collection and then it doesn't work. This is beyond frustrating!
I am giving this one star but if I could I would give it a zero star. The customer service was appalling. I sent a few messages asking for assistance and not one person responded to my query. It didn't give me any confidence to use this app so I worked out another way to achieve what I wanted to achieve without using them. I would highly NOT recommend using this app.
Hidden collection link works well when embedding on a mailout, but customers often get hidden error message when copy paste link for some reason? Also the items in the hidden collection are still searchable in store, so thats a bit useless, wish was a way to hide the items from store search.
Hi there! Any chance you could email us with a screenshot of the error message? We haven't had any reports of this and would like to look into it. Re: search, we include hidden products in search results once you've accessed the private collection (its like you unlock secret products on the store, then they appear like normal). Could you double check that you're not logged into a secret collection by using a new "incognito" browser window to search your store? And as always please reach out if we can help with an issue! And just so you have it handy, our support address is [email protected] Thanks!
*Edit*: This review was while the app had just launched and I've moved it to 5 stars. It works great! The team reached out to me and got it working for my premium theme and I'm quite pleased with their engagement, understanding, and enthusiasm. Very very pleased with this and I'm impressed with how this simple idea works so well. Definitely recommend this if you want a super-easy mechanism to offer secret collections to your VIPs. Even when I had trouble initially, the app was very gentle to my theme and didn't mess up anything on install/uninstall. But now everything is working great! My original review for reference: Really wanted this to work, but did nothing with my theme at all. Doesn't look like it even tried to install. Didn't show me anything but manual collections to hide and then didn't hide anything, etc. I imagine if you have an easy/simple theme then it would work okay to do its thing, but though it could generate links that took you to the collection, it didn't do anything to hide the product/collection from search/etc without its theme changes. 2 stars because it didn't destroy my store on uninstall -- but otherwise I would have done 1 star because it literally didn't do what it said it would. Only leaving a review because it had none, otherwise I would just assume it's not intended.
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