All reviews

Rating Breakdown

  • 5
    96% (23 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 28, 2023

Really enjoyed my free trial, strongly considering signing up for the full membership. Shopify analytics are not enough on it's own and this was very easy to use.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2023

I love this app. It perfectly lets me see where my website's visitors and where they came from and where they are located. Totally ideal for my needs.

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2023

Very easy to check interesting data and insights, easier than in Analytics. Useful menu that make easier to navigate

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 20, 2022

The app is easy to use and enables you to track the number of users online. In addition, the application allows tracking the visitor's activities. The application layout is well designed allowing us to navigate easily to the menu required. We will recommend the application to anyone who wants to monitor the activity on their website and get excellent customer service.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 10, 2022

This is my favourite app. On Shopify's basic plan you get very minimal data, so I use Hitsteps for tracking sales data

Using app

Over 1 year

Total reviews

4

Average rating

5.0

1 / 5 Share

July 2, 2021

Terrible UI and customer service is unresponsive. I like lucky orange or hitjar or any other app that is easier to use and has more users and reviews. Don't waste your time like I did!

Using app

30 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello, Hitsteps frontend servers were having some issues when you were trying Hitsteps. We invite you to join for a new extended free trial to check our service one more time.

5 / 5 Share

March 31, 2021

Really helpful! It works well with Shopify and much easier to understand than Google Analytics. The only thing is the Heatmap functionality is rather limited if you are not on the Pro plan.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 26, 2021

I compared this to another similar app and this one had more functionality and was easier to make sense of the information provided.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2020

Very helpul app. I am using it to track customers activity, time spent on my website pages and troubleshoot what is working and what is not.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2020

it is a very helpful app! perfect to see and know what your customer do in your website. what i love is he provide a free plan!!! good for small seller

Store

Hitye

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2020

Interesting product, pretty good for analytics. I used the heatmaps, but the dashboard is a good way just to check in on the stats quickly.

Using app

2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 2, 2020

All going well so far, I'm a first time user, but easy to use easy to see what my customers are doing.

Store

Seed

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 6, 2019

Great information to run your business, Hitsteps can pinpoint the time, location, the products and who exactly was looking at your website in real time.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2019

Very helpful to analyze your cutomers actions on your internet site. It helped me make modifications and clearly see the results once I modified my pages

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2019

Very detailed nice app with many features, great conditions , and awesome fast and friendly customer service!

Using app

9 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2019

Great app! Gave me real insight on my audience and sales funnel. Also easy to use, no issues with the install.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2019

Plain and simple..the analytics & in-depth information Hitsteps provides is invaluable! Everything we needed in (1) "Live Dashboard" package...great BI software!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 12, 2019

i really like this app it helps me see where my visitors are from and how long they view each page for..

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2019

Awesome, system. Very insightful analytics, providing awesome feedback to allow you to tune your website.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 23, 2018

I think I've tried every analytics app available on Shopify. This one is the best I have seen. While I haven't been running it for a long time, I have been quite impressed. The cost does offer real value. More sophisticated features are available for those who need them but for a small online retailer, I find the first two levels more than adequate. I recommend this app to anyone searching for a good analytics program.

Using app

About 2 months

Total reviews

4

Average rating

4.8