HK Pickup: Store & SF Express
Shopify + SF Express & Store Pickup Options
Rating
4.3
feedback
23
chart
#3,387
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
13%
-
Less than a year
52%
-
More than a year
30%
Reviews Summary
The app has received mostly positive reviews from users who appreciate its convenience in offering SF Express pickup options to customers. Users have highlighted the ease of setup, user-friendly interface, and quick response from the technical support team. The app is considered essential for Hong Kong online stores using SF Express, with many praising the accuracy of SF details provided and the professionalism of the customer service team. However, there are some negative reviews mentioning issues with displaying SF store locations accurately, causing inconvenience to customers and leading to increased workload for merchants. Some users also reported compatibility issues with specific themes.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 7, 2024
Good! It allows us to offer customers a convenient pickup experience at 7-eleven with SF Express!
July 15, 2024
The app has allowed me to offer both SF Express pickup options to my customers, significantly increasing their flexibility and convenience. The setup was straightforward, highly recommended.
April 22, 2024
Great APP Great Customer Service, The Technical Team contacted us very quickly and keep helping us follow up our case. Thank you so much for the awesome solution.
Thanks so much for your review. We will continue working hard to support Hong Kong merchants!
Dec. 11, 2023
非常遺憾 未能顯示順豐店舖位置導致工作量大增 有很多件因為地址不詳細退回，造成非常不便 而客服方面多次詢問都未能夠解決
Sorry for any inconvenience you've experienced. However, as I explained it to you multiple times, the root cause is that Shopify's cart permalink stops working on your store for a unknown reason but so far Shopify has not had a fix yet. I understand your frustration and we feel the same. We have followed up this issue diligently with you and Shopify staff via 20+ emails. We are so sad to find this unfair 2-star rating on our app, as this issue is not caused by us.
Aug. 11, 2023
經常有客人投訴選了順豐後沒自動填寫順豐地址。 Not a good app.always make mistake.and no response for my email.never reply my question
Thanks for your comment. We checked our customer support system and found that we received your request at August 8 00:07 an replied you by email at August 8 14:36 (please see the quoted reply below). Not sure if you missed our email because it went to your spam box. Please email us at [email protected] if you need further help. > I tried your checkout flow and was able to get the selected pickup location filled in the checkout page (please see the screen cap below). However, I noticed that you haven't turned on address line 2 so that a part of the address is missing. Please go to Settings > Checkout > Address line 2 and set it to Optional.
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