All reviews

Rating Breakdown

  • 5
    81% (17 ratings)
  • 4
    5% (1 ratings)
  • 3
    5% (1 ratings)
  • 2
    5% (1 ratings)
  • 1
    5% (1 ratings)
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5 / 5 Share

April 22, 2024

Great APP Great Customer Service, The Technical Team contacted us very quickly and keep helping us follow up our case. Thank you so much for the awesome solution.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review. We will continue working hard to support Hong Kong merchants!

5 / 5 Share

Oct. 31, 2022

When I used HK Pickup: Store & SF Express, I encountered the problem of checkout bugs, technical support team can be contacted very quickly, and they kept helping me follow up the problem with Shopify, which really helped me solve a problem very quickly. It is really easy to use and convenient to connect to SF Express.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2022

An essential app for our store which is convenient to our customer in check out process. Also, it is user friendly. A problem suddenly arise last week. Received attentive and helpful response from technical team timely. Highly recommend!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

this app very user friendly, and the most important thing is the support team of this app is very very responsible and helpful! Thank you!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 16, 2021

This app is definitely a must for all HK store that use SF express. The interface, and SF details provided are so up to date and accurate, it's 100% worth what we paid for. Also, the support team is probably the best we have even encountered. They are willing to help at their best ability and come up with excellent solution for problems encountered. 100% recommended!

Using app

3 months

Total reviews

23

Average rating

5.0

5 / 5 Share

May 1, 2021

The app integrates with Shopify checkout page so well. Friendly user interface and smooth user experience for customers! In addition I'd like to highlight that the Wave Commerce Team is so helpful and offered professional customer service.

Store

FairBuy

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2021

The app is very useful for helping store who have customers among both Hong Kong and Macau, I would love to highlight the help from the Wave team for making it possible to add SF express station in Macau, such a wonderful team, customer service is also good, thanks Vivian!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

Responsive customer service! Supporting team was helpful, appreciate their reply and recommendation in solving the problem.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

If you are running a local shopify store, this apps is a must and highly recommended. Also the customer service and techincal support are very responsive and professional, even our apps were crashed few time.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2021

Hong Kong online shop must have this app. Customer service is very responsive and very helpful. Easy to use.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 8, 2020

Great app. Good customer service! Although some apps crashed with the app, their supporting team was so helpful and solved the problem quickly.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2020

Very good app that helps hk local delivery. Recommend to everyone who use SF as a logistic company. Would be great if it can help to print the SF label or more automation with SF services.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2020

One of the must-have tools for Hong Kong e-commerce market. Excellent support and customer service from the Wave Commerce Team.

Store

kapok

Using app

6 months

Total reviews

7

Average rating

4.3

5 / 5 Share

June 12, 2020

Very quick response and very helpful. Definitely will suggest to other to use. A Hong Kong online eshoper must have!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2020

This is definitely a must-have for every Shopify Stores in Hong Kong. Incredible customer supports from their team! Highly recommended.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2019

hv been using the apps for several months, everything is very fine! help a lot to improve customers' shopping experience.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2019

easy to setup and user friendly, it will be perfect if it can support my in-theme language switcher.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We currently support language switching if you use Langify or Weglot to translate your store. We hope to support more merchant use cases in the future, so please stay tuned for any updates :)