HK Pickup: Store & SF Express
The reviews for this Shopify app are mostly positive, highlighting its usefulness for Hong Kong Shopify stores in setting up SF Express pickup points and retail store pickup options. Customers appreciate the flexibility in delivery choices and the smooth integration with the Shopify checkout page. The customer service team is praised for being responsive, helpful, and going above and beyond to assist with any issues. Users also mention that the app is user-friendly and the support team is highly responsible and professional. However, there are a few negative reviews mentioning issues with displaying SF Express pickup points correctly and some complaints about customer service not resolving problems effectively.
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This app makes it effortless to add SF Express pickup points directly on our Shopify checkout. Setup was fast and straightforward, and it works especially well for Hong Kong based stores. On top of that, the support team has been excellent, always polite, responsive, and genuinely helpful whenever we’ve had questions.
Your plugin is applied, but it keeps crashing and the options page isn't displaying correctly.（The technicians fixed it, and no problems have been found so far.）
Hi, we received your ticket at 14:16 and replied to it at 15:52 as follows. Please check your email spam box and see if our reply is there. > I just tried your checkout flow and it worked fine as below. If the issue still happens to you, please send me a screen recording for further investigation.
This app is a very useful app for our Shopify store in Hong Kong. Setting up SF Express pickup points and retail store pickup options was straightforward, and our customers really appreciate having more flexible delivery choices. The app integrates smoothly with the Shopify checkout page and supports both English and Chinese, which is great for our local customers. The customer service team is excellent—always quick to respond and very helpful whenever we have questions or need support. Overall, this app has made order pickup and delivery much more convenient for us and our customers. Highly recommended for any Hong Kong Shopify store!
Great service and follow-up and willing to solve the problems.
Outstanding Customer Service! I’m beyond impressed with the customer service! The team was incredibly responsive, helpful, and went above and beyond to assist me with setting up local pickups for my store. Any questions I had were answered promptly, and their support made the entire process seamless. Highly recommend this app for any Shopify merchant in Hong Kong, fantastic functionality backed by even better service!
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