Homebase Time Clock for Shopify

Homebase Time Clock

Easy time tracking, payroll, scheduling & team management app

Developer
View on App Store

Rating

2.6

feedback

37

Reviews

chart

#223

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    0%
  • Less than a month
    16%
  • Less than a year
    54%
  • More than a year
    19%

Reviews Summary

The reviews for this Shopify App are quite mixed, with a significant number of negative ratings highlighting various issues. Users express frustration with the app's pricing structure, feeling misled by the claim of being free and then being forced into paid plans. Many users also mention difficulties with basic functions like scheduling, payroll exports, and Shopify integration. Support is a common point of criticism, with users reporting poor communication and unresolved issues. On the positive side, some users appreciate the app's features for tracking employee time, managing schedules, and syncing with Shopify. The app's user-friendly interface and customization options are also praised by satisfied users.

Highlights

Pricing structure and upselling
Issues with basic functions like scheduling and payroll
Poor support and communication
Positive feedback on tracking employee time and schedules
User-friendly interface and customization options

Rating Breakdown

  • 5
    51% (19 ratings)
  • 4
    14% (5 ratings)
  • 3
    5% (2 ratings)
  • 2
    5% (2 ratings)
  • 1
    24% (9 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Feb. 2, 2025

This is the second app I've already tried here. They upsell you on every single feature!! basic things you’d expect, like proper scheduling and payroll exports, require constant upgrades. It feels like a trap rather than a solution. The Shopify integration is terrible!!!!! there are times when shifts are duplicated for no reason. Support is awful. Go look for something else.

Using app

--

Total reviews

7

Average rating

3.9

1 / 5 Share

Aug. 26, 2024

Says it's free but then does not allow you to select the basic plan, forces you to select/automatically enrolls you in a paid plan which you can't delete unless you downgrade to the basic plan which it won't let you select. Horrible.

Using app

9 minutes

Total reviews

2

Average rating

3.0

1 / 5 Share

July 8, 2024

Hate when apps pull a bait and switch...this is NOT free.

Using app

32 minutes

Total reviews

1

Average rating

1.0

3 / 5 Share

Sept. 15, 2023

The app was working fine for what I needed it to do, up until it wasn't. I have had to uninstall and reinstall it for the past week just to get it open.

Using app

3 months

Total reviews

2

Average rating

4.0

1 / 5 Share

March 13, 2023

Way too complicated. After uninstalling spam my Inbox all time. No matter how many times you use unsubscribe- they just fill your Inbox on daily basis. Never ever more.

Using app

12 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, We are so sorry to hear about your experience. Our goal is to make work easier by providing the tools you need to manage your hourly team. Someone from our team will reach out shortly to see what we can do to make setting up your account less complicated. In the meantime, we've provided your feedback about our emails to our marketing team. We appreciate your feedback and review.

All reviews

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