Homebase Time Clock
Easy time tracking, payroll, scheduling & team management app
Rating
3.1
feedback
29
chart
#313
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
0%
-
Less than a month
10%
-
Less than a year
72%
-
More than a year
10%
Reviews Summary
The reviews for the Homebase app on Shopify are mixed, with both positive and negative feedback from users. Positive aspects include the app being helpful in tracking and managing employee time, making scheduling easier, and providing features like color-coded schedules, shift reminders, and communication platforms. Users appreciate the ease of use and efficiency of the app, as well as its integration with Shopify. However, negative themes in the reviews include issues with customer support, difficulties in downgrading plans, unexpected charges, and occasional glitches and instability in the app. Some users also mentioned feeling upsold on features and experiencing challenges with integration and functionality.
Highlights
Review RSS Feed
All reviews
May 21, 2025
Don’t be fooled by the “onboarding” staff that want to convince you to sign up for payroll. Trying to get help with issues or corrections is virtually impossible. They will not speak with you on the telephone, nor will they even provide emails for contact. We have been waiting for almost 6 months for corrected W2s for our employees. Each time is is incorrect, they want to charge more money and add and additional 4-6 weeks for corrections. If you use the free version for time clock, etc. you may be safe. DO NOT USE HOMEBASE FOR PAYROLL OR TAX PURPOSES.
Feb. 2, 2025
This is the second app I've already tried here. They upsell you on every single feature!! basic things you’d expect, like proper scheduling and payroll exports, require constant upgrades. It feels like a trap rather than a solution. The Shopify integration is terrible!!!!! there are times when shifts are duplicated for no reason. Support is awful. Go look for something else.
Aug. 26, 2024
Says it's free but then does not allow you to select the basic plan, forces you to select/automatically enrolls you in a paid plan which you can't delete unless you downgrade to the basic plan which it won't let you select. Horrible.
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