Homebase Time Clock
Easy time tracking, payroll, scheduling & team management app
Rating
2.8
feedback
36
chart
#268
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
0%
-
Less than a month
17%
-
Less than a year
58%
-
More than a year
17%
Reviews Summary
The reviews for this Shopify App, Homebase, are quite mixed. While some users praise its ease of use, scheduling features, and time tracking capabilities, others express frustration with the app's pricing structure, glitches, and customer service. Positive themes include the app's helpfulness in managing schedules and timekeeping, its integration with Shopify, and its user-friendly interface. On the other hand, negative themes revolve around issues such as being forced into paid plans, difficulty downgrading, app instability, and confusing features. Some users also mention problems with notifications, loading times, and login issues.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 26, 2024
Says it's free but then does not allow you to select the basic plan, forces you to select/automatically enrolls you in a paid plan which you can't delete unless you downgrade to the basic plan which it won't let you select. Horrible.
Sept. 15, 2023
The app was working fine for what I needed it to do, up until it wasn't. I have had to uninstall and reinstall it for the past week just to get it open.
March 13, 2023
Way too complicated. After uninstalling spam my Inbox all time. No matter how many times you use unsubscribe- they just fill your Inbox on daily basis. Never ever more.
Hi there, We are so sorry to hear about your experience. Our goal is to make work easier by providing the tools you need to manage your hourly team. Someone from our team will reach out shortly to see what we can do to make setting up your account less complicated. In the meantime, we've provided your feedback about our emails to our marketing team. We appreciate your feedback and review.
June 24, 2022
I have tried for two months to downgrade this app. I have gotten the runaround between Homebase and Shopify support to get this downgraded. At this time, I'm still being charged and don't want this app with the paid version. Before all of this, I enjoyed the app till I've had to get this situation resolved.
Hi, we are so sorry to hear about the experience you have had trying to downgrade the app. A customer support manager will be reaching out immediately to get your issue resolved.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more