Homebase Time Clock
Easy time tracking, payroll, scheduling & team management app
Rating
2.7
feedback
37
chart
#266
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
0%
-
Less than a month
16%
-
Less than a year
54%
-
More than a year
19%
Reviews Summary
The reviews for this Shopify App are quite mixed, with a significant number of negative ratings highlighting various issues. Users have expressed frustration with the app's pricing structure, with complaints about being upsold on features and feeling trapped into paid plans. Many users found the app to be complicated, unstable, and difficult to navigate. Issues with scheduling, payroll exports, and integration with Shopify were commonly mentioned. Support was another major concern, with users reporting poor customer service and difficulties in downgrading or resolving issues. On the positive side, some users appreciated the app's functionality for tracking employee time, managing schedules, and communication features. Overall, the app seems to have potential but needs improvement in terms of usability and customer support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 2, 2025
This is the second app I've already tried here. They upsell you on every single feature!! basic things you’d expect, like proper scheduling and payroll exports, require constant upgrades. It feels like a trap rather than a solution. The Shopify integration is terrible!!!!! there are times when shifts are duplicated for no reason. Support is awful. Go look for something else.
Aug. 26, 2024
Says it's free but then does not allow you to select the basic plan, forces you to select/automatically enrolls you in a paid plan which you can't delete unless you downgrade to the basic plan which it won't let you select. Horrible.
Sept. 15, 2023
The app was working fine for what I needed it to do, up until it wasn't. I have had to uninstall and reinstall it for the past week just to get it open.
March 13, 2023
Way too complicated. After uninstalling spam my Inbox all time. No matter how many times you use unsubscribe- they just fill your Inbox on daily basis. Never ever more.
Hi there, We are so sorry to hear about your experience. Our goal is to make work easier by providing the tools you need to manage your hourly team. Someone from our team will reach out shortly to see what we can do to make setting up your account less complicated. In the meantime, we've provided your feedback about our emails to our marketing team. We appreciate your feedback and review.
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