All reviews

Rating Breakdown

  • 5
    52% (15 ratings)
  • 4
    17% (5 ratings)
  • 3
    10% (3 ratings)
  • 2
    3% (1 ratings)
  • 1
    17% (5 ratings)

Reviews with Text

  • 100% (29)
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3 / 5 Share

Jan. 29, 2026

I have used Homebase for years for scheduling and time clock and even moved to their Payroll system a few years ago. It used to be WONDERFUL but over the past year their customer service has gone to hell. I have had numerous Payroll and tax filing issues and getting in touch with an actual human is a total run-around every time. I'm about to cancel it all. So frustrating to watch a company turn to AI to their detriment.

Using app

--

Total reviews

9

Average rating

4.8

3 / 5 Share

Sept. 15, 2023

The app was working fine for what I needed it to do, up until it wasn't. I have had to uninstall and reinstall it for the past week just to get it open.

Using app

3 months

Total reviews

2

Average rating

4.0

3 / 5 Share

Aug. 12, 2020

I actually think it's pretty confusing to use and I wish there was a way to turn off a lot of the features. I haven't decided if this is the right app for me yet.

Using app

Over 2 years

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for your review. Our team would love to clear up any confusion around features and help you decide if it is the right app. We will have someone from our team reach out to ensure that Homebase is a good fit for Alair gift shop.