Honeycomb Upsell & Cross Sell for Shopify

Honeycomb Upsell & Cross Sell

Boost your sales with one-click upsell & cross sell funnels
Rating
4.7
Feedback
159
Reviews
Chart
#1,809
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are overwhelmingly positive, with many merchants praising how easy the app is to install, set up, and use even without technical knowledge. A recurring strength is its ability to create effective upsell and cross-sell funnels that look professional, work quickly, and in many cases increase sales or average order value. Customers also frequently highlight the support team as a major advantage, describing it as fast, friendly, responsive, and often willing to help with setup, customization, troubleshooting, and even design work. The negative reviews focus mainly on reliability and support problems. Some users report bugs that break funnels, prevent upsells from working, or even interfere with checkout and add-to-cart functionality, causing lost sales. Others criticize slow or unhelpful support, especially when issues are urgent or revenue-impacting, and a few mention limited customization options or pricing concerns. Overall, the app is seen as powerful and valuable when it works, but a small number of merchants experienced serious operational issues that hurt trust and business performance.

Time spent using app
How long merchants keep the app installed.
Less than an hour 4%
Less than a day 13%
Less than a month 40%
Less than a year 25%
More than a year 11%
All reviews
5 / 5 Share
Oct. 12, 2026

Store Using app Total reviews Average rating
Craf-Tee's Custom Creations About 2 years 1 5.0
1 / 5 Share
June 1, 2026

Very disappointing experience. The app is full of bugs, and there is virtually no support when problems arise, even if you're paying for the highest plan at $340 per month. What a shame! I have an issue that is causing me to lose a significant number of upsell sales. After 7 days, not a single developer has been able to investigate the problem, and the only response I keep receiving from support is to "please be patient." No workaround, no solution, no clear timeline, and no accountability. This is the first time I've encountered such an unresponsive and ineffective support team, especially from a company charging premium prices. When a bug directly impacts revenue, customers deserve immediate attention, not endless waiting. I don't recommend this app to anyone who relies on their business running smoothly.

Store Using app Total reviews Average rating
Sonic Brush® Over 4 years 7 4.4
5 / 5 Share
Jan. 14, 2026

This app is absolutely perfect. Easy to install easy to follow and I’ve had zero issues with it

Store Using app Total reviews Average rating
Clear Water Trading Co. About 3 hours 8 4.9
5 / 5 Share
Sept. 9, 2025

Amazing customer experience and great support

Store Using app Total reviews Average rating
AROME wıpes About 2 hours 1 5.0
5 / 5 Share
Nov. 24, 2025

This is a great app. I’ve been using it for a few years. Customer service is awesome. Fast customer service.

Store Using app Total reviews Average rating
Nikki Smith Hair Collection About 4 years 9 4.8

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