Honeycomb Upsell & Cross Sell
The reviews are overwhelmingly positive, with many merchants praising how easy the app is to install, set up, and use even without technical knowledge. A recurring strength is its ability to create effective upsell and cross-sell funnels that look professional, work quickly, and in many cases increase sales or average order value. Customers also frequently highlight the support team as a major advantage, describing it as fast, friendly, responsive, and often willing to help with setup, customization, troubleshooting, and even design work. The negative reviews focus mainly on reliability and support problems. Some users report bugs that break funnels, prevent upsells from working, or even interfere with checkout and add-to-cart functionality, causing lost sales. Others criticize slow or unhelpful support, especially when issues are urgent or revenue-impacting, and a few mention limited customization options or pricing concerns. Overall, the app is seen as powerful and valuable when it works, but a small number of merchants experienced serious operational issues that hurt trust and business performance.
Very disappointing experience. The app is full of bugs, and there is virtually no support when problems arise, even if you're paying for the highest plan at $340 per month. What a shame! I have an issue that is causing me to lose a significant number of upsell sales. After 7 days, not a single developer has been able to investigate the problem, and the only response I keep receiving from support is to "please be patient." No workaround, no solution, no clear timeline, and no accountability. This is the first time I've encountered such an unresponsive and ineffective support team, especially from a company charging premium prices. When a bug directly impacts revenue, customers deserve immediate attention, not endless waiting. I don't recommend this app to anyone who relies on their business running smoothly.
This app is absolutely perfect. Easy to install easy to follow and I’ve had zero issues with it
Amazing customer experience and great support
This is a great app. I’ve been using it for a few years. Customer service is awesome. Fast customer service.
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