Honeycomb Upsell & Cross Sell
The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, effectiveness in increasing sales, and excellent customer support. Many users highlighted the quick response times and helpfulness of the support team, particularly mentioning specific support agents like Abuzar and Lynda. The app's ability to set up upsells and cross-sells easily, customize pop-ups, and offer personalized products were also appreciated. However, there were a few negative reviews mentioning issues with customization options, bugs affecting the checkout process, and lackluster support experiences in some cases.
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Very disappointing experience. The app is full of bugs, and there is virtually no support when problems arise, even if you're paying for the highest plan at $340 per month. What a shame! I have an issue that is causing me to lose a significant number of upsell sales. After 7 days, not a single developer has been able to investigate the problem, and the only response I keep receiving from support is to "please be patient." No workaround, no solution, no clear timeline, and no accountability. This is the first time I've encountered such an unresponsive and ineffective support team, especially from a company charging premium prices. When a bug directly impacts revenue, customers deserve immediate attention, not endless waiting. I don't recommend this app to anyone who relies on their business running smoothly.
This app is absolutely perfect. Easy to install easy to follow and I’ve had zero issues with it
Amazing customer experience and great support
This is a great app. I’ve been using it for a few years. Customer service is awesome. Fast customer service.
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