Honeycomb Upsell & Cross Sell
The reviews for the app are quite mixed, with both positive and negative feedback. On the positive side, many users praise the app for its ease of use, quick installation, and effectiveness in boosting sales through upsells and cross-sells. Customers appreciate the excellent customer service and support provided by the team, with specific mentions of helpful and responsive support agents like Abuzar and Lynda. The app is also commended for its customization options and the ability to create professional-looking funnels. However, on the negative side, some users have reported issues with bugs, lack of timely support, and disruptions to their sales process. There are complaints about unresponsive support, especially when critical issues affecting revenue are not addressed promptly. Some users also mentioned that the app caused distractions during the checkout process, leading to a drop in conversion rates for certain campaigns.
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Very disappointing experience. The app is full of bugs, and there is virtually no support when problems arise, even if you're paying for the highest plan at $340 per month. What a shame! I have an issue that is causing me to lose a significant number of upsell sales. After 7 days, not a single developer has been able to investigate the problem, and the only response I keep receiving from support is to "please be patient." No workaround, no solution, no clear timeline, and no accountability. This is the first time I've encountered such an unresponsive and ineffective support team, especially from a company charging premium prices. When a bug directly impacts revenue, customers deserve immediate attention, not endless waiting. I don't recommend this app to anyone who relies on their business running smoothly.
This app is absolutely perfect. Easy to install easy to follow and I’ve had zero issues with it
Amazing customer experience and great support
This is a great app. I’ve been using it for a few years. Customer service is awesome. Fast customer service.
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