Honeycomb Upsell & Cross Sell
The reviews for this Shopify app, Honeycomb, are quite mixed. While some users praise the app for its ease of use, great customer service, and effectiveness in increasing sales, others express frustration with bugs, lack of support, and negative impacts on their business. Positive themes include easy installation, good customer experience, fast and helpful support, and effective upselling features. On the other hand, negative themes include bugs, unresponsive support, issues with upselling functionality, and negative effects on conversion rates. Overall, the app seems to have a strong upselling capability but may have some reliability and support issues that need improvement.
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Very disappointing experience. The app is full of bugs, and there is virtually no support when problems arise, even if you're paying for the highest plan at $340 per month. What a shame! I have an issue that is causing me to lose a significant number of upsell sales. After 7 days, not a single developer has been able to investigate the problem, and the only response I keep receiving from support is to "please be patient." No workaround, no solution, no clear timeline, and no accountability. This is the first time I've encountered such an unresponsive and ineffective support team, especially from a company charging premium prices. When a bug directly impacts revenue, customers deserve immediate attention, not endless waiting. I don't recommend this app to anyone who relies on their business running smoothly.
Amazing customer experience and great support
This is a great app. I’ve been using it for a few years. Customer service is awesome. Fast customer service.
Fácil de usar y de configurar. Versión gratis con buenos beneficios. La recomiendo
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