Honeycomb Upsell & Cross Sell
The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects include excellent customer service, quick support, ease of use, and effective upselling features. Customers appreciate the responsiveness of the support team, especially mentioning specific team members like Abuzar and Lynda for their helpfulness. The app is praised for its user-friendly interface, customization options, and ability to boost sales through upselling and cross-selling. On the other hand, negative reviews highlight issues such as bugs, lack of timely support, and disruptions to the checkout process. Some users experienced difficulties with customizations and reported a drop in conversion rates after using the app.
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Very disappointing experience. The app is full of bugs, and there is virtually no support when problems arise, even if you're paying for the highest plan at $340 per month. What a shame! I have an issue that is causing me to lose a significant number of upsell sales. After 7 days, not a single developer has been able to investigate the problem, and the only response I keep receiving from support is to "please be patient." No workaround, no solution, no clear timeline, and no accountability. This is the first time I've encountered such an unresponsive and ineffective support team, especially from a company charging premium prices. When a bug directly impacts revenue, customers deserve immediate attention, not endless waiting. I don't recommend this app to anyone who relies on their business running smoothly.
Amazing customer experience and great support
This is a great app. I’ve been using it for a few years. Customer service is awesome. Fast customer service.
Fácil de usar y de configurar. Versión gratis con buenos beneficios. La recomiendo
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