Honeycomb Upsell & Cross Sell
All reviews
Very disappointing experience. The app is full of bugs, and there is virtually no support when problems arise, even if you're paying for the highest plan at $340 per month. What a shame! I have an issue that is causing me to lose a significant number of upsell sales. After 7 days, not a single developer has been able to investigate the problem, and the only response I keep receiving from support is to "please be patient." No workaround, no solution, no clear timeline, and no accountability. This is the first time I've encountered such an unresponsive and ineffective support team, especially from a company charging premium prices. When a bug directly impacts revenue, customers deserve immediate attention, not endless waiting. I don't recommend this app to anyone who relies on their business running smoothly.
This app is absolutely perfect. Easy to install easy to follow and I’ve had zero issues with it
Amazing customer experience and great support
This is a great app. I’ve been using it for a few years. Customer service is awesome. Fast customer service.
Fácil de usar y de configurar. Versión gratis con buenos beneficios. La recomiendo
"I had a great experience with Abuzar from the Honeycomb app. He helped me design and code my checkout funnel exactly how I wanted it. The Honeycomb app is a fantastic tool, and their team is very helpful and responsive. Highly recommend both the app and the people behind it!"
Great app, Best Support. Abuzar Support King is awesome.
Der Support war sehr hilfreich und schnell, das hat mich positiv überrascht.
Very solid with some slight tweaks to make it a 5-star. I've been lucky to work with Abuzar on the Honeycomb team. Response and helpful.
Thank you for the great feedback! Is there anything we can do to make it a 5-stars experience? We would love to hear and help in any case. You can reach out to us via email: [email protected] or via the live chat. Best, Conversion Bear team.
Very buggy. The thank you page upselling doesn't work at all. Customer service is telling sad stories about last 5 years success. I don't care, just want to have the functions I am buying.
Hello there, We are sorry to hear that you may not have had the best experience with Honeycomb. However, we want to assure you that our product has received 563 five-star reviews and has proven to be an incredible asset for many businesses. Our dedicated tech team is more than happy to look into your issue and provide a solution for you within the thank you page funnel. We have also sent an email from our team to your account. Please don't hesitate to reach out if there is anything we can do to assist you. We would be delighted to welcome you back and check your funnels. Our team is always on standby to help.
Easy to use and follow thank you
Works perfectly for what we needed! support was very quick and nice! thanks
Amazing amazing amazing, Im no tech person so they have made this so easy and simple to use. I often feel overwhelmed with apps and all the shopify integrations but Honeycomb is simple, effective and easy to use.
Customer Service is very supportive .... Answered all my questions and even help me set it up correctly... Thanks
The free version is very good and a great addition to any store.
The support was GREAT! The wait time for a support agent was not long. I'm very happy with the help I received and would recommend this App!
This app makes it really easy to set up upsells and cross sells and it is surprisingly versatile. There are a LOT of options you can tweak and test.
The app is easy to use and set up. Integration is super quick and I was able to do it myself, which says a lot! Would be great to have a lower tier plan for stores which sell big ticket items, don't many views but more than the free plan. something in the £20.00 range would be amazing. We have not upgraded yet, but considering it since the app does the job, and does it well.
Thank you for your kind review! Please email me at [email protected], so we can discuss the pricing and make a plan for your store that will ensure your maximum success
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