Honeycomb Upsell & Cross Sell
Best Shopify Upsell App
Rating
4.8
feedback
160
chart
#793
All reviews
Review RSS Feed
Jan. 28, 2025
Worst App ever. Do you know how they get so many nice reviews ? Because they beg you to give a review after every problem they have and they try to solve when you ask them. Right now I've +20 orders blocked because of them and it's right during the CNY. Great job guys ! I recommend you FastBundle, WideBundle or even Rapi Bundle wich is free. Ho and they told me to wait a couple of minutes and still no answer about my problem aroud 12h after.
Hey there, we are so sorry for the bad experience you had with the app, please reach out to us by email at [email protected] and we will do our best to solve your issue as soon as possible.
April 1, 2024
We've been using this app on our store for about 3 years now. We've had a few evolutions of the site and changed how we use this app and I have to say the customer service team is always fantastic at helping with questions and issues. Always quick to help and able to get this working and integrated perfectly into our site.
Thank you for the kind review! Our team will be delighted to read this review, thank you for taking the time to write it :) Happy Honeycomb Upselling!
March 23, 2024
Installed the app and 5 minutes later the magic worked !!
We so happy to hear it! Happy selling :) Our team is on standby for anything you may need
Feb. 20, 2024
Sadly, this app has been quite damaging for our business. The pop-ups created too much distraction around the checkout process and our conversion rate for Meta campaigns dropped massively after installing it. It took us a while to figure out what happened, but as soon as we removed the pop-ups from Honeycomb, the conversion rate increased again. This app might work for marketplace websites where people shop around, but if you are running tight ad campaigns for one product, I would not recommend using it as it's too much friction in the sales process and customers will drop out before buying.
Hey there, We sorry if you feel this way about Honeycomb, our app does not interfere with Meta campaigns and as the other 527 five star reviews show, it has in fact been an incredible asset to people's businesses, most of whom have Meta campaigns running, helping generate millions of dollars in revenue for Shopify stores all over the world. We sorry to see you ago and lose you as a customer so if you would like to get on a call and I can help you with the set up that would be fantastic. As one entrepreneur to another, I'm sure you know how damaging a one star review is to your business's ranking and would not wish an unfair one such as this review on your store. We will always be happy to welcome you back, our team is on standby. Best, Aharon - Honeycomb Product Manager
Feb. 5, 2024
Abuzar was fantastic! He helped configure and setup not just Bundle Bear, but also Honeycomb! Thanks so much!
Jan. 15, 2024
Customer support is great and the app has worked more effectively than any of the other upsell applications. The funnels actually fire correctly and have had no issues.
Jan. 2, 2024
Abuzar was fantastic. He helped me understand a concept I didn't get, including screenshots to help me along. Thank you!
Dec. 8, 2023
Funciona muy bien, y su servicio técnico es muy atento y servicial. La recomiendo!
¡Muchas gracias por su excelente calificación de 5 estrellas! Estamos encantados de saber que le gusta el app, así como el servicio técnico atento y servicial que brindamos. Muchas gracias de nuevo.
Dec. 2, 2023
THE BEST APP! I absolutely love this app! It's hands down the best one out there. I can't recommend it enough. It has everything you need and more. From its user-friendly interface to its impressive range of features, this app truly stands out. It's intuitive, efficient, and has a sleek design. You won't be disappointed with this amazing app. Give it a try and see for yourself why I think it's the absolute best!
Thank you so much for your 5 star rating! We're so glad to hear you're enjoying our Honeycomb Upsell App! It's always great to hear how our merchants are enjoying the features and user-friendly interface. Thank you for your support and we are grateful for your kind words!
Nov. 23, 2023
WE love this app! It works!
Thank you for leaving a 5-star review, we really appreciate it!
Nov. 9, 2023
Easy app to set up and great (quick) customer support.
Thank you for taking the time to review our upselling app and glad to hear that it was easy to set up. Our customer support is glad to help!
Nov. 3, 2023
STAY AWAY FROM THIS APP. Whatever they keep doing to "fix it" for me keeps completely making our add to cart button not usable so no one can checkout. This is the second time in a week they've done this, and completely tanked a sales day for us, then they take days and days to reply and offer a "fix" -- GO ELSEWHERE
Nov. 2, 2023
top app and very good support!
Thank you for taking the time to review our app and glad to hear our support was helpful!
Oct. 13, 2023
I have only had the app for a short time, but it is working already. I will continue to use it and tweak my offers as I need to. Love it. Thanks.
Thank you for taking the time to leave a 5-star review for our upselling app, Honeycomb. Glad you found the app working well for you!
Sept. 25, 2023
Very helpful staff. Customer service is top notch. I love how they customize the pop ups to fit your site/brand for free.
Thank you for the review and glad our customer service team was able to help you customize your pop ups!
Sept. 22, 2023
The support advisor was great and he recommended some other apps that can help my store.
Thank you for the 5-star review and glad to hear that our support team was helpful!