Honeycomb Upsell & Cross Sell

Thank you for the 5-star review and glad to hear that our support was able to help you out.

Thank you very much for your 5 star rating and for using the app for 7 months! Glad that we were able to work with you and get the Honeycomb app up and running for your after switching themes. Your feedback means a lot to us. Thank you again!

Thank you for the review and feedback. We're glad that the customer service team was helpful in helping you downgrade to a plan that better fits your volume of sales. I have instructed our team to issue a refund for your last bill, as I understand the plan was not adjusted prior to the collection date. We offer an extensive satisfaction guarantee policy, and appreciate your business. Yours sincerely, Jonathan, GM @ Conversion Bear

Thank you so much for your 5 star review! We are so glad that Lynda did a great job customizing your upsells and that you love the app and customer service. We appreciate you taking the time to leave this review!

Thanks for the review. Glad you found our upsell app and funnel builder easy to use and customize for your store. If you need any additional help, please reach out to us.

Thank you so much for the 5 star rating! We truly appreciate your kind words about Lynda and her customer service. We strive to provide the best quality products and services, and it's wonderful to hear that you are finding value in our app. Thank you again for your positive feedback, and if there's anything else we can help with, please let us know.

Hi there, We are truly grateful for your praise and great review. Your kind words motivates us to keep striving to provide the greatest customer service possible. We are so glad to have you as a customer and that Honeycomb is a good solution for you. We truly appreciate it! All the best, Jonathan, GM @ Conversion Bear

* This review is made by an account which used the app less than 80 minutes in total * The merchant demanded that we develop specific new app features just for his account, free of charge and in an immediate manner. We clearly communicated some of the requests are not technically possible to implement - which in turn resulted in a vindictive one star review. Requests included custom button actions, none existent text elements and more. These type of new features usually take weeks to build, test and release. It is right to say Honeycomb serves 10,000 stores. As such, each feature request is added to a feature wishlist. We build common feature requests first, to serve our customers the best way possible. We can not pause hundreds of other feature requests due to a single, very specific and none existing feature request. If we did, it will impact other requests in the queue and ultimately will be harmful towards all of our other customers. For none currently supported custom functions and integrations, we offer a built in CSS and JS options, including a full fledged SDK: https://support.apphub.com/en/articles/6268642-honeycomb-js-sdk I believe Honeycomb is one of a very few apps which enables merchants to further enhance the app to meet custom needs. During the short amount of time the app was installed on Yoga Studio Store account, we provided the following support: - Created custom funnels on behalf of the merchant, based on a verbal description only. - Our designer applied a custom visual design to match the store brand, including importing custom font weights. - Preformed a troubleshooting session to verify the funnels are working as expected. In terms of features - Honeycomb has the most robust design settings and funnel settings in the app store, successfully used to generate tens of millions of dollars in cross-sell and upsell revenue by some of Shopify's biggest brands. We deliver best in class support and are eager to solve any issue our customers face - big or small. 453 five star reviews will testify to that. Jonathan GM @ Conversion Bear

Thank you kindly for your words of encouragement. Your feedback means the world to us, and we are delighted that our products and services have surpassed your expectations. Our goal is to give all our customers the best experience and we truly appreciate your loyalty and trust. Your ongoing support is greatly valued and we are thankful for your decision to choose Honeycomb.