Honeycomb Upsell & Cross Sell
Best Shopify Upsell App
Rating
4.8
feedback
160
chart
#793
All reviews
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Sept. 23, 2023
ABUZAR IS ASSISTING ME TOO WELL HE S REALLY FAST SOLVING PROBLEMS AND HE S TOO NICE AND KIND I M REALLY HAPPY AND SUGGEST EVERYONE HAVING ABUZAR AS EXPERT HE KNOWS ALL THE WAY FOR MAKING THE BEST SHOP FOR EVERYONE I SUGGEST EVERYONE ABUZAR THANK .the best expert
Thank you for taking the time to review our upselling app. Glad to hear that Abuzar was able to help you out!
Sept. 19, 2023
Good app.
Thank you for taking the time to leave a review!
Aug. 25, 2023
Great app with good quality funnels and customizability. The funnels look very high quality and are sleek looking.
Thank you for the 5-star review and nice to hear that you think the funnels are sleek!
Aug. 21, 2023
Nice support. It was fast and very nice. I recommend this app and the helpdesk team. It works very easy
Thank you for the 5-star review and glad to hear that our support was able to help you out.
June 8, 2023
the team at honeycomb worked tirelessly to get the app up and running for me again after i changed themes. they were so responsive and within hours everything was up and running again
Thank you very much for your 5 star rating and for using the app for 7 months! Glad that we were able to work with you and get the Honeycomb app up and running for your after switching themes. Your feedback means a lot to us. Thank you again!
May 8, 2023
I love the app, but I didn't realize I was paying $100 more for the app than I should have been paying based on the volume of sales we have been doing. That part is frustrating, so it would have been nice if the company had reached out to let me know. However, when I figured it out on my own, the customer service rep was very helpful in showing me how to downgrade.
Thank you for the review and feedback. We're glad that the customer service team was helpful in helping you downgrade to a plan that better fits your volume of sales. I have instructed our team to issue a refund for your last bill, as I understand the plan was not adjusted prior to the collection date. We offer an extensive satisfaction guarantee policy, and appreciate your business. Yours sincerely, Jonathan, GM @ Conversion Bear
April 27, 2023
Lynda did a fantastic job customizing my upsells! I love this app and the customer service. Quick and easy!!
Thank you so much for your 5 star review! We are so glad that Lynda did a great job customizing your upsells and that you love the app and customer service. We appreciate you taking the time to leave this review!
Aug. 20, 2024
I was skeptical at first, set a few upsells and let it do its thing. Amazinlgy, The upsells were getting purchased and I was making more money! This app is Easy to use and design the upsels. Has a lot of great options to choose from and the funnels look professional and enticing.
Thanks for the review. Glad you found our upsell app and funnel builder easy to use and customize for your store. If you need any additional help, please reach out to us.
April 4, 2023
Lynda is always helpful, friendly, informative, with questions I have about any of their products. There customer service is top-notch and that's one of the main reasons we use their products! Keep up the excellent work and thank you!
Thank you so much for the 5 star rating! We truly appreciate your kind words about Lynda and her customer service. We strive to provide the best quality products and services, and it's wonderful to hear that you are finding value in our app. Thank you again for your positive feedback, and if there's anything else we can help with, please let us know.
Feb. 28, 2023
I've been using and trying few funnels on Honeycomb Upsell Funnels for a some time now and I have to say, I'm really impressed with this app. It's been a game-changer for my Shopify store's sales. The app is easy to install and set up, and the funnels themselves are intuitive and customizable. I especially appreciate the ability to offer upsells and downsells based on specific products or collections. But what really sets Honeycomb Upsell Funnels apart is the customer support. I had a few questions when I first started using the app, and Itai was incredibly responsive and helpful. He went above and beyond to make sure I was able to get the most out of the app and achieve my sales goals. It's clear that the team behind Honeycomb Upsell Funnels cares about their customers and is committed to providing a great experience. Overall, I highly recommend Honeycomb Upsell Funnels to any Shopify store owner looking to increase their sales and provide a better shopping experience for their customers. And if you do run into any issues or have questions, you can rest assured that the customer support team will be there to help you every step of the way.
Thank you for your generous words and fantastic review! Your kind feedback encourages our team to keep giving our best to provide the best service. We are delighted to have you as our customer and we are glad that Honeycomb was the perfect fit for your business. We really appreciate it! Sincerely, Jonathan, GM @ Conversion Bear
Jan. 13, 2023
This app initially looked like it will fit the requirements we needed. There support is fast on live chat, however the reason I gave it a one star is that there support were not able to offer any customisation other than what you can edit in the admin panel. I was told there is a CSS and JS box to add custom details, however if you do not know CSS and JS this is pointless. I was also told that they manage over 10,000 stores and that they couldn't offer customisation on every store. Its a shame because all the good reviews on the app say that Lynda did a great job setting everything up and customising the app for there stores. This was not the case for us. I needed a couple of custom features on the pop up and I was told that the majority of them are not possible. So this was not a good fit for us this time around, however maybe a good fit for your site.
* This review is made by an account which used the app less than 80 minutes in total * The merchant demanded that we develop specific new app features just for his account, free of charge and in an immediate manner. We clearly communicated some of the requests are not technically possible to implement - which in turn resulted in a vindictive one star review. Requests included custom button actions, none existent text elements and more. These type of new features usually take weeks to build, test and release. It is right to say Honeycomb serves 10,000 stores. As such, each feature request is added to a feature wishlist. We build common feature requests first, to serve our customers the best way possible. We can not pause hundreds of other feature requests due to a single, very specific and none existing feature request. If we did, it will impact other requests in the queue and ultimately will be harmful towards all of our other customers. For none currently supported custom functions and integrations, we offer a built in CSS and JS options, including a full fledged SDK: https://support.apphub.com/en/articles/6268642-honeycomb-js-sdk I believe Honeycomb is one of a very few apps which enables merchants to further enhance the app to meet custom needs. During the short amount of time the app was installed on Yoga Studio Store account, we provided the following support: - Created custom funnels on behalf of the merchant, based on a verbal description only. - Our designer applied a custom visual design to match the store brand, including importing custom font weights. - Preformed a troubleshooting session to verify the funnels are working as expected. In terms of features - Honeycomb has the most robust design settings and funnel settings in the app store, successfully used to generate tens of millions of dollars in cross-sell and upsell revenue by some of Shopify's biggest brands. We deliver best in class support and are eager to solve any issue our customers face - big or small. 453 five star reviews will testify to that. Jonathan GM @ Conversion Bear
Jan. 11, 2023
very good, excellent very good, excellent very good, excellent very good, excellent very good, excellent very good, excellent very good, excellent very good, excellent
Nov. 20, 2022
I tried several upsell apps and Honeycomb was by far the easiest. A few clicks and I was upselling within 10 minutes. I had a couple questions and Jonathan responded right away, even though it was late in his timezone. Highly recommend.
Thank you kindly for your words of encouragement. Your feedback means the world to us, and we are delighted that our products and services have surpassed your expectations. Our goal is to give all our customers the best experience and we truly appreciate your loyalty and trust. Your ongoing support is greatly valued and we are thankful for your decision to choose Honeycomb.
July 18, 2025
Great App! Set up 2 funnels for now and both have generated sales. Easy to use. Support set up the design for free and very quickly.
Aug. 17, 2022
Been using for a week and it's really making people add more products before checkout. Worth it 100%
July 4, 2022
I love the app, yes it delivers by upselling to customers. over 50 5 of my customers end up buying multiple items.
June 23, 2022
This app has increased my sales, for sure! I can't wait to build even more funnels! And their customer support is awesome.
June 21, 2022
I'm using the free version just to start and see how it works. It seems great and I like how easy it is to set all the different funnels! Totally recommended.
June 13, 2022
This app is easy to install and it has helped with upselling! I would definitely recommend this app for any small business.
May 12, 2022
Honeycomb Upsell & Cross Sell is the only Shopify app that I can find that allows me to cross-sell personalized products. It works great and has led to an increase in AOV. The customer support is outstanding as well. Would definitely recommend it.