Hub Route Planner for Shopify

Hub Route Planner

Hub Route Planner - Local Delivery | Efficient & User-Friend

Rating

5.0

feedback

5

Reviews

chart

#4,982

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    20%
  • Less than a year
    80%
  • More than a year
    0%

Reviews Summary

The reviews for the Hub Route Planner app are overwhelmingly positive. Users appreciate the excellent customer service provided by the app's support team, who are quick to address any issues and even make adjustments based on user feedback. The app is praised for its ease of use, tracking abilities, and the option to customize routes to fit specific needs. Users also highlight the time-saving benefits of the app, especially in planning and optimizing delivery routes. However, some users mention minor inconveniences like the need to constantly zoom in on the map to focus on specific delivery areas.

Highlights

Excellent customer service and responsiveness
Ease of use and time-saving benefits
Customizable routes and tracking abilities
Minor inconvenience with map zooming
Positive impact on delivery operations

Rating Breakdown

  • 5
    100% (5 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 20, 2025

Good app. We had a problem because some addresses could not be found. Customer service helped us a lot with this. Also, only 15 articles could be processed automatically. This has been adjusted to 25. So they also carry out tailor-made requests. Thank you!

Using app

4 months

Total reviews

6

Average rating

4.3

5 / 5 Share

March 9, 2024

I absolutely love this application! I've been using it for the past two months, and it's not only free but also optimizes my routes perfectly. The customer service is fast and efficient. I kindly request the developers to keep updating the app, ensuring it stays current. I look forward to new enhancements. Thank you, Hub team!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

Very easy to use, great customer service! Fast and helpful. Now the app has also the option of making routes not returning to starting point which is great for having drivers that want to go home after last delivery! Tracking ability, email message, fullfilling orders directly in shopify it is all there. We do multiple smaller routes a week and this app has helped us a lot. Only thing that might be better if the map is showing only where your orders/deliveries are instead of the whole USA and Canada. I need to zoom in all the time to the area that has only my orders. But they might change that too! They are open for advice! I would recommend to everyone

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

We are absolutely delighted to receive your positive feedback on our app! It's heartwarming to hear that you find it easy to use, and our customer service team is overjoyed to be recognized for their speedy and helpful support. The recent feature update allowing routes not to return to the starting point was implemented with users like you in mind, and we're thrilled that it's benefiting your drivers, especially in making their way home after the day's last delivery. We believe in making work-life balance a reality for our users! Your remarks on our tracking capabilities, email messaging, and seamless Shopify order fulfillment integration affirm that we are on the right track in providing a comprehensive and efficient service. It's great to hear that our app is playing a significant role in managing your multiple routes each week. Regarding your insightful feedback about the map display: we understand your need for a more focused view of your specific delivery areas. This kind of constructive feedback is invaluable to us. Rest assured, our team is already exploring ways to enhance this feature to ensure a more user-friendly experience. Stay tuned for updates! We're incredibly grateful for your willingness to recommend our app. User satisfaction is our top priority, and recommendations from satisfied customers like you help us grow and improve. Thank you once again for your support and trust in our app. We look forward to continuing to serve your needs and exceed your expectations! Warm regards,

5 / 5 Share

Dec. 5, 2023

Very good app. I use this daily to schedule my local deliveries. Customers get tracking updates and the customers do use the tracking as occasionally one will contact us to ask if it could be delivered later or whatever. You can also take a photo of the delivery if it has been left somewhere if needed. also, it reminds customers they have a delivery coming and a rough timeit will be delivered, how many stops away we are etc. From a drivers perspective, i find it easy to use and it saves me loads of time manually planning routes. i can easily change the order of the manifest too when planning.

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your positive review. It's fantastic to hear that our app is effectively streamlining your delivery process and enhancing communication with customers. We're glad the route planning and manifest adjustment features are saving you time and making your job easier. Your feedback is invaluable to us, and we look forward to continuing to support your daily operations.

5 / 5 Share

Aug. 17, 2023

Valyou successfully achieved over 8000 deliveries with the strategic assistance of the Hub Route Planner.

Using app

8 months

Total reviews

2

Average rating

5.0

All reviews

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