Hub Route Planner
Hub Route Planner - Local Delivery | Efficient & User-Friend
Rating
5.0
feedback
4
chart
#9,722
Reviews Over Time
App Ranking
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Reviews Summary
Merchants are highly satisfied with the Hub Route Planner app, giving it a perfect 5-star rating. They appreciate the ease of use, great customer service, and the optimization of delivery routes. The app provides tracking updates for customers, allows for scheduling local deliveries, and saves time for drivers by automating route planning. Users also highlight the helpful feature of taking photos of deliveries and the ability to customize delivery notifications. However, some users suggest improvements such as showing only relevant delivery locations on the map instead of the entire USA and Canada.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 9, 2024
I absolutely love this application! I've been using it for the past two months, and it's not only free but also optimizes my routes perfectly. The customer service is fast and efficient. I kindly request the developers to keep updating the app, ensuring it stays current. I look forward to new enhancements. Thank you, Hub team!
Jan. 11, 2024
Very easy to use, great customer service! Fast and helpful. Now the app has also the option of making routes not returning to starting point which is great for having drivers that want to go home after last delivery! Tracking ability, email message, fullfilling orders directly in shopify it is all there. We do multiple smaller routes a week and this app has helped us a lot. Only thing that might be better if the map is showing only where your orders/deliveries are instead of the whole USA and Canada. I need to zoom in all the time to the area that has only my orders. But they might change that too! They are open for advice! I would recommend to everyone
We are absolutely delighted to receive your positive feedback on our app! It's heartwarming to hear that you find it easy to use, and our customer service team is overjoyed to be recognized for their speedy and helpful support. The recent feature update allowing routes not to return to the starting point was implemented with users like you in mind, and we're thrilled that it's benefiting your drivers, especially in making their way home after the day's last delivery. We believe in making work-life balance a reality for our users! Your remarks on our tracking capabilities, email messaging, and seamless Shopify order fulfillment integration affirm that we are on the right track in providing a comprehensive and efficient service. It's great to hear that our app is playing a significant role in managing your multiple routes each week. Regarding your insightful feedback about the map display: we understand your need for a more focused view of your specific delivery areas. This kind of constructive feedback is invaluable to us. Rest assured, our team is already exploring ways to enhance this feature to ensure a more user-friendly experience. Stay tuned for updates! We're incredibly grateful for your willingness to recommend our app. User satisfaction is our top priority, and recommendations from satisfied customers like you help us grow and improve. Thank you once again for your support and trust in our app. We look forward to continuing to serve your needs and exceed your expectations! Warm regards,
Dec. 5, 2023
Very good app. I use this daily to schedule my local deliveries. Customers get tracking updates and the customers do use the tracking as occasionally one will contact us to ask if it could be delivered later or whatever. You can also take a photo of the delivery if it has been left somewhere if needed. also, it reminds customers they have a delivery coming and a rough timeit will be delivered, how many stops away we are etc. From a drivers perspective, i find it easy to use and it saves me loads of time manually planning routes. i can easily change the order of the manifest too when planning.
Thank you for your positive review. It's fantastic to hear that our app is effectively streamlining your delivery process and enhancing communication with customers. We're glad the route planning and manifest adjustment features are saving you time and making your job easier. Your feedback is invaluable to us, and we look forward to continuing to support your daily operations.
Aug. 17, 2023
Valyou successfully achieved over 8000 deliveries with the strategic assistance of the Hub Route Planner.
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