Rating
1.0
feedback
3
chart
#3,833
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
33%
-
Less than a day
0%
-
Less than a month
67%
-
Less than a year
0%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App highlight serious issues with account approval delays and functionality problems. One user expressed frustration over a pending approval for over two weeks, leading to business suspension and financial losses. They called for executive-level intervention to address the systemic failure. Another user reported that the app was not functioning at all, preventing them from entering any merchant information or accessing settings.
Highlights
Review RSS Feed
All reviews
Feb. 4, 2026
The app is completely unresponsive. I’m unable to enter my company or merchant details, and I also can’t access the settings. Please let me know how I can add my company/merchant information.
Store
My Store
Using app
8 days
Jan. 17, 2026
This message is directed to Senior Management and Compliance. My merchant account (Reference #10671) has been pending approval for over two weeks, despite full compliance with all requirements and repeated follow-ups. This issue has escalated beyond a support-level matter. The repeated generic responses and missed deadlines demonstrate a systemic failure that has resulted in business suspension, financial losses, and reputational damage. I am formally requesting immediate executive-level intervention to: • Resolve this case without further delay • Provide a written explanation for the prolonged failure • Address compensation for the losses incurred This matter has already exceeded acceptable operational and compliance standards. If not resolved immediately, I will continue escalation through formal regulatory channels. I expect direct engagement and a final resolution without further deflection.
July 17, 2025
The app is not functioning at all I am unable to enter any of my company/merchant information or access the settings at all
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