Rating
1.0
feedback
3
chart
#3,601
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
33%
-
Less than a day
0%
-
Less than a month
67%
-
Less than a year
0%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly negative, with users expressing frustration over the app's unresponsiveness and inability to enter company or merchant details. One user highlighted a significant issue with pending approval for their merchant account, leading to business suspension and financial losses. The lack of functionality and repeated generic responses have caused reputational damage and escalated the situation to a formal request for executive-level intervention. Overall, users are dissatisfied with the app's performance and the impact it has had on their businesses.
Highlights
Review RSS Feed
All reviews
Feb. 4, 2026
The app is completely unresponsive. I’m unable to enter my company or merchant details, and I also can’t access the settings. Please let me know how I can add my company/merchant information.
Store
My Store
Using app
8 days
Jan. 17, 2026
This message is directed to Senior Management and Compliance. My merchant account (Reference #10671) has been pending approval for over two weeks, despite full compliance with all requirements and repeated follow-ups. This issue has escalated beyond a support-level matter. The repeated generic responses and missed deadlines demonstrate a systemic failure that has resulted in business suspension, financial losses, and reputational damage. I am formally requesting immediate executive-level intervention to: • Resolve this case without further delay • Provide a written explanation for the prolonged failure • Address compensation for the losses incurred This matter has already exceeded acceptable operational and compliance standards. If not resolved immediately, I will continue escalation through formal regulatory channels. I expect direct engagement and a final resolution without further deflection.
July 17, 2025
The app is not functioning at all I am unable to enter any of my company/merchant information or access the settings at all
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