HyperPay Customization for Shopify

HyperPay Customization

Rename HyperPay payment method.
Developer
HyperPay
View on App Store
HyperPay Customization
Rating
1.0
Feedback
2
Reviews
Chart
#6,417
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are overwhelmingly negative, with users expressing frustration over the app's unresponsiveness and inability to enter company or merchant details. One user highlighted a significant issue with pending approval for their merchant account, leading to business suspension and financial losses. The lack of functionality and repeated generic responses have caused reputational damage and escalated the situation to a formal request for executive-level intervention. Overall, the app's failure to function properly has resulted in severe consequences for users.

Time spent using app
How long merchants keep the app installed.
Less than an hour 50%
Less than a day 0%
Less than a month 50%
Less than a year 0%
More than a year 0%
All reviews
1 / 5 Share
Feb. 4, 2026

The app is completely unresponsive. I’m unable to enter my company or merchant details, and I also can’t access the settings. Please let me know how I can add my company/merchant information.

Store Using app Total reviews Average rating
My Store 8 days
1 / 5 Share
July 17, 2025

The app is not functioning at all I am unable to enter any of my company/merchant information or access the settings at all

Store Using app Total reviews Average rating
Total Comfort 8 minutes 1 1.0

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