All reviews

Rating Breakdown

  • 5
    92% (216 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 21, 2020

Customer service is extremely quick in replying and helpful with getting issues fixed quickly. We have just started with this app but have already seen great improvement with our speed performance.

Store

Unbelts

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

The app works as advertised and the support is incredible. Alex was very quick to answer my questions and address a minor issue related to the theme I am running.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2020

This app seems to be working well for our shop! I contacted support for help with a page glitch and Alex was on it the same day to get the issue resolved.

Using app

3 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 13, 2020

I wish I had found Hyperspeed sooner! I've been to other 'speed experts' who told me I would need to remove apps to further improve speed. These were important apps I need, like Chat, Klaviyo, Facebook Pixel? No way... I was bummed until I learned of Hyperspeed in a random internet post while researching Shopify optimization. My site did not start out raw, it had already been run through by a respected speed expert. Images were already compressed, the low hanging fruit had been picked. I was not expecting anything remotely impressive. Well, I was WRONG. I would give this app 10 stars if I could. It cut my loading time by more than HALF and I did not have to remove ANY apps to get there. GtMetrix score and even Google page speed are now MUCH higher. I can already see my conversion rates on the climb. I expect SERP improvement as well, my site was embarrassingly slooooooow. The app is very intuitive. I installed it in the evening and there were some issues that needed to be ironed out. It's very safe because all changes live in a review that can be tested before publishing. At no point did I feel I was putting my site at risk during the process. Alex from hyperspeed was quick to respond to my questions and was able to get things working perfectly. This took a few back and forth reviews/edits but he stayed with me until after MIDNIGHT. Some of the best support I've received as a certified app/extension junky and I've been at this for nearly a decade. This app is a total no brainer and will more than pay for itself month after month. OUTSTANDING!

Using app

About 23 hours

Total reviews

25

Average rating

5.0

5 / 5 Share

Nov. 9, 2020

After going through several iterations with Shopify experts and independent developers - no one could deliver the type of improvements to our speed and our core web vitals that Google prioritizes - LCP, CLS, etc., Alex & Hyperspeed did what no one else could. Their essentials plan works well itself but we wanted a more hands on approach so opted for their enterprise package and could not be happier with the results. Our store speed literally increased by 50% without having to remove critical apps or design changes. Worth every penny.

Using app

14 days

Total reviews

19

Average rating

4.9

5 / 5 Share

Sept. 9, 2021

REVISED REVIEW: Five star app! We're getting a solid "A" speed test and a 95% performance score on GTMetrix (up from a "C" score without the app). By the way, we tried this app last November and it bonked on our store with some erratic performance scores. Well I decided to go ahead and give it another try now. I don't know if they've improved the app. Or maybe our site and/or our apps are behaving better at this point in time. In any case, Hyperspeed is living up to it's name. We ran the "Standard" optimization and we're seeing terrific speed gains without any problems. We're blown away with the results!

Using app

5 months

Total reviews

13

Average rating

4.3

Developer Reply

Thanks for the feedback! Comparing individual audits can be deceptive since site audits can be very variable. The same site can have very different audits with no changes. Taking an average over time gives a better picture of how speed has changed. Just let me know if you decide to give the app another try and I'd be happy to help!

5 / 5 Share

Nov. 6, 2020

Great app, very easy with one of the best support teams I've run into in 6+ years. Well worth the price to keep things running as quickly and avoid any sluggishness.

Using app

5 days

Total reviews

8

Average rating

4.5

5 / 5 Share

Dec. 18, 2020

Very fast response in looking out our new JS updates. Very helpful. Helped reduce my speed on site over night. Took a bit of testing, but the tool has lots of options for testing. Would recommend.

Using app

10 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 8, 2020

Brilliant app. Briliiant developers. These guys really know their stuff. Thank you so much for helping us with speed improvements.

Using app

Over 2 years

Total reviews

14

Average rating

4.6

5 / 5 Share

Oct. 1, 2020

Great app , fantastic customer service, really quick to respond to any issues . Cant recommended them enough!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2020

This has more than doubled the speed of my store. Quick and efficient service. I highly recommend this app!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2020

Just started using this app and have already seen a significant improvement. Support has been excellent. I would recommend the app as site speed is becoming much more important.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2020

This app has been crucial for speeding up our site. I highly recommend it. The customer support team is speedy and responds with a great deal of subject matter expertise. We're thrilled we found Hyperspeed.

Using app

9 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 8, 2020

api.hyperspeed.me refused to connect. This way we are constantly getting errors. Can you sort this out?

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your patience! Looks like we had some temporary server issues this morning, this has been resolved now. We've added additional monitoring to make sure we catch issues faster in the future. Just let me know if you have any questions! Thanks, Alex

5 / 5 Share

Sept. 2, 2020

Excellent app, finally found one that actually does real speed boosts. The support team was really helpful and answered all my questions quickly. Would highly recommend!

Store

Lytec

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2020

Great app and excellent support. Thanks. Really appreciate Alex the developer going above and beyond.

Store

Curvy

Using app

Almost 2 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Aug. 2, 2020

Great App! Increased website speed a lot. Great customer service - helped a lot.A+ would recommend!!

Store

Gewdy

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2020

Alex has really gone out of his way and helped me with something that really was slowing my site down and was related to an old app that refused to help me remove their JS coding that was a mess even before I uninstalled their app. I've only had this app for a few weeks, but I am proud to say that this app does what it says it will do and I see that my page speeds and loads are improving over time. Don't waste your time testing apps that don't really do what they say. Pay the monthly fee and you will see the return in that investment!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 17, 2020

Great customer support, even on the lower priced plan. My site speed went up immediately after implementing, and the support team made some changes themselves within 24 hours of my initial email request :) this is exactly what I was looking for - an 'all inclusive' app that would tackle multiple issues when it came to slowing down my site (image compression, apps, caching, link loading, etc) - thank you!!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

July 16, 2020

Superb application, incredibly well-realized. This goes miles towards solving one of the biggest problems Shopify store owners face with their stores: slow loading times. It does exactly as promised, it radically improved our scores on GTMetrix and Google Page Speed Insights the second we deployed it. Strongly recommended.

Using app

Almost 2 years

Total reviews

16

Average rating

5.0