All reviews

Rating Breakdown

  • 5
    96% (198 ratings)
  • 4
    1% (3 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (4 ratings)

Reviews with Text

  • 99% (204)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 26, 2025

Store

FABRIC

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

My store has a custom cart draw which I couldn't get the app to show on (it worked fine on the basket page), but Termzy support was able to get it working in no time.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Helpful and acting quickly and proactive

Using app

About 1 hour

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 17, 2025

Even after activating the ap on my shop with the Motion theme, the check box did not populate. I tried with shipping destinations in and outside the USA (where I am located). I tried reaching out to customer service for support yesterday and still have not heard back even though their hours are from 7am to 5pm. I ended up going with another ap.

Using app

About 22 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 3, 2025

The Terms & Conditions app is excellent. It's user-friendly, and the setup was a breeze. The support team is responsive and provides prompt assistance whenever needed. Highly recommend.

Using app

14 days

Total reviews

3

Average rating

5.0

4 / 5 Share

Aug. 18, 2025

Does what it's supposed to do. Not the prettiest option though.

Using app

44 minutes

Total reviews

5

Average rating

3.2

5 / 5 Share

July 3, 2025

Great tool, simple with great support!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

June 25, 2025

Great app, just what we were looking for. We sell alcohol, and it allows us to confirm legal age when ordering. Mady was able to help with adjustments, making everything work seamlessly.

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

June 23, 2025

Quick in response and got it working exactly like I needed!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re glad to hear that everything is working exactly the way you needed and that our support was quick and helpful. If you ever need any further assistance or have questions in the future, feel free to reach out. We’re always here to help!

1 / 5 Share

June 25, 2025

I have purchased Termzy and installed it and still can't get the checkbox at my cart for customers. I have reached out to support 4 times and have not been contacted back. Edit - The emails were not received by the Termzy team, searching their email didn't show that they had tried to communicate with me previously. Hence, no reply until the 6th day, when I finally received one of their emails (after this review was done). The setup details didn't illustrate how to "simply" enable them within the theme settings. Furthermore, not having the T&C's checkbox resulted in a customer refund of $77, I was offered $2 worth of free monthly subscription, and I was asked on 3 separate occasions to remove this review stating "it impacts our team despite our efforts to help" and that it "would really help me professionally".

Using app

12 days

Total reviews

1

Average rating

1.0

Developer Reply

We’re sorry to hear about your experience and truly apologize for any inconvenience caused. Our support team responded to your emails multiple times, but it seems we didn’t receive any replies. Once we finally received a response from you, we checked your store and found that the app was simply not enabled in the theme settings.

5 / 5 Share

May 16, 2025

It's been a wonderful experience . Easy to set up, customer service has been great and patient with my requests

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2025

Appreciate the quick and helpful response! Mady ensured that our checkbox remained visible even after changing the item quantity. Everything worked perfectly after that!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the kind words! I'm glad to hear everything is working perfectly now. It was a pleasure assisting you—please don’t hesitate to reach out if you need anything else!

5 / 5 Share

May 6, 2025

Amazing support and great app!

Using app

About 21 hours

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We're glad you’re enjoying the app and truly appreciate your support. If you ever need any help, we’re always here for you! 🙌

5 / 5 Share

April 30, 2025

Works well, looks good and easy to set up. I did have to contact support to customise the positioning in our mini cart. Mady was excellent, and had it all sorted in no time.

Using app

2 days

Total reviews

27

Average rating

4.2

Developer Reply

Thank you so much for your kind words! :blush: We're glad to hear that the setup was smooth and the app looks great on your store. We're especially happy to hear Mady was able to assist you quickly with the mini cart customization — we'll be sure to pass along the praise! If you ever need anything else, we're just a message away.

5 / 5 Share

April 14, 2025

I had tested 3 different apps in this last 3 days. This one is by far the best and simple to use. I had also one minor issue on product page when adding the card. Customer support fixed the issue and optimized in few hours. Very thankful for it.

Using app

About 9 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2025

Happy with this plugin, quick and easy to install. and support helped me style it to suit our website.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We're glad to hear that you found the plugin easy to install and that our support team could assist you in styling it to match your website. Your satisfaction means a lot to us! If you need any further assistance or have suggestions for improvements, feel free to reach out anytime.

5 / 5 Share

April 4, 2025

Had some customizations that I wanted done and even with technical issues, they were able to figure it out and help me. Very happy with their customer support and with the app functionality.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're glad we could assist you with the customizations and resolve the technical issues. Our team is always here to ensure everything runs smoothly and meets your expectations. We truly appreciate your support and look forward to continuing to serve you!

5 / 5 Share

April 2, 2025

Gerçekten iyi çalışan bir uygulama, konumlandırma ile ilgili destek istedim, hemen ilgilendiler, çok teşekkür ederim. It's a really good working app, I asked for support regarding positioning, they took care of it right away, thank you very much.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We're glad to hear that you're enjoying the app. Providing prompt support is our priority, and we're happy we could assist you with the positioning. If you need any further help, feel free to reach out. We're always here to assist you!

5 / 5 Share

March 31, 2025

Set up is always a little confusing for me but I reached out to the support team to help us set it up when we were switching themes and Mady was super helpful! Got everything set up properly and promptly. I've done this multiple times and customer service is always fantastic.

Using app

About 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! 😊 We understand that setup can sometimes be a bit tricky, and we're glad to hear that Mady was able to assist you promptly. It’s great to know that you've had a fantastic experience with our support team every time! If you ever need any further assistance, don’t hesitate to reach out—we're always happy to help. 🚀

5 / 5 Share

March 28, 2025

we where looking for a checkbox to sell used goods, and the checkbox should only appear for certain products. app is easy to setup. however we discovered, that when adding the product in the not empty cart the checkbox did not appear. support super helpful, fixed this with a few lines of code in our theme! 5*. Just missing the feature of adding another checkbox for terms & condition within the same app. Thank you!

Using app

22 days

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for your valuable feedback and for rating us 5 stars! 🌟 We're glad to hear that our support team could assist you in resolving the issue quickly. We appreciate your suggestion regarding an additional checkbox for terms & conditions within the same app. We’ll definitely consider this for future updates to enhance functionality. If you have any more feature requests or need further assistance, feel free to reach out. Thanks again for your support! 🚀