All reviews

Rating Breakdown

  • 5
    87% (202 ratings)
  • 4
    3% (8 ratings)
  • 3
    2% (4 ratings)
  • 2
    3% (6 ratings)
  • 1
    6% (13 ratings)
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2 / 5 Share

Oct. 29, 2021

Potentially good app, not so great customer service! There are some installation problems at the start which only developer could do. Later we had to work on a few issues on styling and a few bugs on functions, but the developer started ignoring our calls right after installation. Also there is an obvious English language barrier.

Using app

About 18 hours

Total reviews

30

Average rating

4.1

2 / 5 Share

July 3, 2021

The app works nicely and installation was quite easy. But once we decided to install a new wishlist, it wouldnt go away. All instances of the wishlist (header, homepage, product page) had to be removed manually which was quite unprofessional.

Using app

Almost 2 years

Total reviews

1

Average rating

2.0

2 / 5 Share

July 29, 2019

Sounded like a good fit but could not get the product configured with the instructions provided. Support seems to not be available during US business hours. I did not get a response. I've uninstalled, seems like developer based install is needed. townshorestudio.com

Using app

About 2 hours

Total reviews

1

Average rating

2.0

2 / 5 Share

Feb. 23, 2017

Not a plug and play requires coding, nope. www.ArtisanBound.com

Using app

4 minutes

Total reviews

8

Average rating

3.8

2 / 5 Share

April 10, 2016

Didnt even get to use it, for the simple fact you have to assign an admin to your store to install it. What if I wanted to do it myself. Uninstalled

Using app

2 minutes

Total reviews

37

Average rating

3.4

2 / 5 Share

May 12, 2015

After selecting the App I contacted them for the free install 5 times. 4 days later after a couple more emails I still can't get an answer, nothing at all, no response! I ended up installing it myself which is quite easy but the button placement is a complete pain in butt, that's a really tough thing to get right if you don't have any experience with code. I finally got it to sit in the footer which I am mildly happy with, I am not at all impressed that I have haven't even had one email to say "we are busy and will help you soon" nothing at all, talking to brick wall would have been more helpful. So if you are looking for a quick install by these guys don't hold your breathe. The app itself is not bad, not amazing either. May remove, yet to decide. For the whole experience including how the app works and customer service, I have to give it a 2, I am sick of waiting, how hard is it to send a quick email to acknowledge that someone needs help with their supposedly FREE HELP/Setup! If you are at all unsure about being able to do it yourself due to having no experience I wouldn't attempt it, I'd wait for them to do it for you whenever that would be. I even took the time to create access for them too on my account, what a waste of time that was!

Using app

About 7 years

Total reviews

9

Average rating

4.6