Rating

4.7

feedback

431

Reviews

chart

#548

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    20%
  • Less than a month
    38%
  • Less than a year
    32%
  • More than a year
    9%

Reviews Summary

The reviews for the iCart Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users highlighted the ease of installation and customization options available with the app, as well as its effectiveness in increasing revenue through cart upsells and offers. The support team, including members like Mayank, Hemadri, and Manoj, received specific mentions for their quick responses, clear explanations, and willingness to go above and beyond to assist users. However, there were a few negative reviews mentioning issues with app features, unwanted emails after uninstalling, and code leftovers post uninstallation.

Highlights

Excellent customer service and support
Ease of installation and customization
Effectiveness in increasing revenue through cart upsells
Specific mentions of helpful support team members like Mayank, Hemadri, and Manoj
Negative reviews mentioning issues with app features and unwanted emails after uninstalling

Rating Breakdown

  • 5
    90% (386 ratings)
  • 4
    5% (21 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    4% (17 ratings)

Reviews with Text

  • 98% (421)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 23, 2026

Good service

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Tryscent, Thank you for your review—we really appreciate you taking the time to share your feedback! We’re glad to hear you had a good experience with our service. Our team works hard to provide clear, reliable support, so it’s always encouraging to know we’re on the right track. We’re committed to continuing to deliver the same level of service throughout your journey with iCart and to uphold the standard that led you to share this review

5 / 5 Share

March 13, 2026

The entire team worked (before we started paying for the app) to resolve a compatibility issue with our Shopify theme. It was quickly resolved, and they very politely and proactively helped us customize our new iCart. We are very happy.

Using app

18 days

Total reviews

3

Average rating

4.7

Developer Reply

Hi Blessed Boutique, Thank you so much for your thoughtful review—we truly appreciate you taking the time to share your experience! We’re really glad we could help resolve the compatibility issue with your Shopify theme quickly and support you with the customization of iCart. Our team always aims to be proactive and make sure everything works smoothly from the very beginning, so it’s great to know that reflected in your experience. It means a lot to hear that you’re happy with the app, and we’re committed to maintaining this same level of support and experience throughout your journey with us.

5 / 5 Share

March 10, 2026

Great service and help installing the app. Thanks!

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sanagan's Meat Locker, Thank you so much for your kind words—we truly appreciate you taking the time to share your experience! We’re really happy to hear that you had a great experience with our support and that the installation process went smoothly. Our goal is always to make setup simple and provide clear, timely help whenever it’s needed, so it’s wonderful to know that came through. We’re committed to continuing to deliver the same level of service throughout your journey with iCart and to uphold the standard that led you to share this review.

5 / 5 Share

March 9, 2026

Store

Carbou

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the rating! ⭐ We truly appreciate your support. If you ever need any help, feel free to reach out—we’re always happy to assist. 😊

5 / 5 Share

March 5, 2026

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

We truly appreciate your support. If you ever need any help or have suggestions, feel free to reach out to us anytime. We're always here to help! 😊

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more