Rating

4.8

feedback

399

Reviews

chart

#442

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    20%
  • Less than a month
    38%
  • Less than a year
    32%
  • More than a year
    9%

Reviews Summary

The reviews for the iCart Cart Drawer Cart Upsell app are overwhelmingly positive, highlighting the exceptional customer service provided by the support team. Users appreciate the quick responses, helpful guidance, and willingness to go above and beyond to assist with setup and customization. The app itself is praised for its user-friendly interface, customization options, and features like upselling and cross-selling that contribute to increasing average order value. However, there are a few reviews mentioning minor issues such as occasional bugs and challenges with responsiveness on certain devices.

Highlights

Exceptional customer service and support
User-friendly interface and customization options
Features for upselling and cross-selling
Occasional bugs and responsiveness challenges
Positive impact on average order value

Rating Breakdown

  • 5
    90% (359 ratings)
  • 4
    5% (21 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (13 ratings)

Reviews with Text

  • 98% (391)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 25, 2025

Our support officer Manoj was incredible. He should get a raise! excellent customer service and actually cared about achieving what we needed.

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We’re thrilled to hear that Manoj delivered excellent customer service and truly cared about helping you achieve what you needed. We’ll be sure to share your kind words with him - feedback like this means a lot to our team. We appreciate you taking the time to share your experience! Let us know if there’s anything else we can help with.

5 / 5 Share

Nov. 24, 2025

Best app !! For cart upsell, Onboarding was smooth.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We’re glad to hear that the onboarding was smooth and that you’re enjoying the cart upsell features. Your support means a lot to us! 💛

4 / 5 Share

Nov. 21, 2025

Pas mal mais il manque l'estimation du délai et afficher la réassurance de paiement.

Using app

4 months

Total reviews

2

Average rating

4.5

Developer Reply

Merci pour votre avis ! Nous sommes ravis que notre application vous soit utile. Nous apprécions également vos suggestions concernant le délai de livraison estimé et la sécurité des paiements : vos retours sont précieux et nous en tiendrons compte pour les prochaines mises à jour afin d’améliorer encore l’application. Si vous avez d’autres questions ou idées, n’hésitez pas à nous contacter : nous sommes toujours là pour vous aider !

5 / 5 Share

Nov. 20, 2025

Good customer service, prompt reply and lots of customization available. Excited to sell more with this app.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We’re thrilled to hear that you’re happy with our customer service and the customization options. We can’t wait to see your store grow, and we’re always here to support you along the way! 💛

5 / 5 Share

Nov. 20, 2025

Very helpful with all needs and answered right away. Offered assistance in the future.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! 😊 We’re glad we could assist you promptly and be helpful with all your needs. We’re always here whenever you need support in the future!

All reviews

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