Rating

4.7

feedback

428

Reviews

chart

#420

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    19%
  • Less than a month
    38%
  • Less than a year
    32%
  • More than a year
    9%

Reviews Summary

The reviews for the iCart app on Shopify are mostly positive, highlighting the excellent customer service and user-friendly features. Users appreciate the ease of setup, customization options, and the app's ability to boost sales through upselling and cross-selling. The support team, especially individuals like Manoj, Mayank, Hemadri, and Yashvanti, receives high praise for being responsive, helpful, and going above and beyond to assist users with any issues or customization needs. However, there are a few negative reviews mentioning issues with the app causing problems in the code and lack of communication regarding maintenance, leading to lost sales.

Highlights

Excellent customer service and support
User-friendly features and customization options
Effective in boosting sales through upselling and cross-selling
Negative reviews mentioning issues with app causing problems in the code and lack of communication
Praise for specific support team members like Manoj, Mayank, Hemadri, and Yashvanti

Rating Breakdown

  • 5
    90% (385 ratings)
  • 4
    5% (21 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    4% (16 ratings)

Reviews with Text

  • 98% (419)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 10, 2026

Great service and help installing the app. Thanks!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2026

Store

Carbou

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the rating! ⭐ We truly appreciate your support. If you ever need any help, feel free to reach outβ€”we’re always happy to assist. 😊

5 / 5 Share

March 5, 2026

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

We truly appreciate your support. If you ever need any help or have suggestions, feel free to reach out to us anytime. We're always here to help! 😊

5 / 5 Share

March 5, 2026

Technicall support is awesome! thank you mayank!

Store

NOKLUE

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! 😊 We're glad to hear that you had a great experience with our technical support. We’ll be sure to share your appreciation with Mayank. If you need any further assistance, feel free to reach out anytime! πŸš€

5 / 5 Share

March 3, 2026

A great cart upsell app with extensive customisation. The support team were also very helpful and walked me through each step ensuring that the cart was just how I wanted it.

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind feedback! 😊 We're glad you liked the customization options and that our support team could help you set up the cart exactly as you wanted. If you ever need any assistance, feel free to reach out. We're always happy to help! πŸš€

All reviews

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