Rating

4.8

feedback

419

Reviews

chart

#395

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    19%
  • Less than a month
    37%
  • Less than a year
    32%
  • More than a year
    9%

Reviews Summary

The iCart app has received overwhelmingly positive reviews from users. Customers praise the app for its user-friendly interface, customization options, and ability to increase conversion rates. The customer support team is highlighted as exceptional, with mentions of quick responses, helpful assistance, and even personalized video calls to resolve issues. Users appreciate the app's features like upselling, cross-selling, and progress bars, as well as the prompt resolution of any customization requests. Some users also mention the multilingual support provided by the team. However, there are a few mentions of minor issues like missing features or occasional errors, but these are quickly addressed by the support team.

Highlights

Positive customer service experience and quick resolution of issues
User-friendly interface and customization options
Effective in increasing conversion rates and boosting revenue
App features like upselling, cross-selling, and progress bars
Minor issues quickly addressed by the support team

Rating Breakdown

  • 5
    90% (379 ratings)
  • 4
    5% (21 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (13 ratings)

Reviews with Text

  • 98% (411)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 29, 2026

This cart app is incredible. You can make many edits, and because of the freedom it gives you, I’m seeing an increase in my website’s conversion rate. I recommend it to anyone who needs it!

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

I have just finished integrating iCart in my store and it continuously felt like this has been the app I needed for the cart section of my store to be complete. The iCart team was amazing, always ready and available at short notices. Thank you Hemadri, Yashvanti, and other iCart team members.

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

I have no experience in design or upselling, this app makes it easier for me to implement all the offers I could think of, I would highly recommend to a starter.

Store

Zenon

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Very helpful and quick. I had an issue and they did a video chat with me to work through the problem.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Excellent customer service. They really support their app. Patient and kind. The app functions well and is a great value.

Using app

6 months

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more