iCart Cart Drawer Cart Upsell

The reviews are overwhelmingly positive, with most merchants praising iCart for being easy to install, intuitive to use, and highly customizable. A major strength repeatedly mentioned is the support team: reviewers describe the staff as fast, responsive, patient, and willing to go beyond standard support by joining video calls, helping with onboarding, making custom code changes, and tailoring the app to specific store needs. Many users also highlight the app’s upsell and cross-sell features, cart drawer, progress bar, and checkout-related functionality as effective tools for improving conversions and average order value. The main negative feedback is limited but important. A few reviewers report serious issues such as the app leaving code behind after uninstalling, breaking store code, or causing downtime/maintenance-related problems that led to lost sales. One reviewer also complained about persistent follow-up emails/texts after uninstalling, and a couple of reviews mention missing features or small gaps in functionality. Overall, the sentiment is strongly favorable, but the negative comments suggest merchants want better uninstall hygiene, clearer communication during maintenance, and continued feature expansion.