Rating

4.8

feedback

583

Reviews

chart

#902

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    6%
  • Less than a month
    22%
  • Less than a year
    54%
  • More than a year
    16%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the great customer service and ease of use. Many users appreciate the flexibility, speed of setup, and reliability of the app. The support team is highlighted as being responsive, patient, and helpful in resolving issues. Users also mention the app's ability to track conversions accurately, offer upsells, and improve cart functionality. However, there are a few negative reviews mentioning issues with billing, responsiveness on mobile devices, and compatibility with other applications.

Highlights

Positive reviews highlight great customer service, ease of use, flexibility, and reliability of the app.
Users appreciate the support team's responsiveness, patience, and effectiveness in resolving issues.
The app's features like accurate conversion tracking, upsells, and improved cart functionality are praised by users.
Negative reviews mention issues with billing, responsiveness on mobile devices, and compatibility with other applications.

Rating Breakdown

  • 5
    90% (525 ratings)
  • 4
    5% (29 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (19 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 11, 2025

If youโ€™re looking for a way to increase your average order value (AOV) and optimize your checkout process, the iCart Cart Drawer Cart Upsell app is a must-have for your Shopify store. It transforms the traditional cart into a high-converting.What really makes this app stand out is the incredible support team. Highly recommended!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic review! ๐Ÿ˜Š We're thrilled to hear that iCart is helping you boost AOV and optimize your checkout process. Our team takes great pride in providing excellent support, and your recommendation means a lot to us! ๐Ÿš€ If you ever need assistance, we're here to help. Happy selling! ๐ŸŽ‰

5 / 5 Share

March 5, 2025

great app, Hemadri helped me a lot, thank you

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! ๐Ÿ˜Š We're glad you find the app great, and Hemadri was able to assist you. If you ever need further support, feel free to reach out. Happy selling! ๐Ÿš€

5 / 5 Share

Feb. 26, 2025

Great customer service! Super recommended!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your recommendation! ๐Ÿ˜Š We're glad you had a great experience with our customer service. Let us know if you ever need any help! ๐Ÿš€

5 / 5 Share

March 6, 2025

After checking and installing many app options, we decided on this one. This app had the best flexibility, speed of setup, and ease of use. It's definitely worth a try!

Store

My Store

Using app

About 2 months

Developer Reply

Thank you for your wonderful review! ๐Ÿ˜Š We're thrilled to hear that you found our app to be the best in terms of flexibility, setup speed, and ease of use. Your support means a lot to us! If you ever need any assistance, feel free to reach out. ๐Ÿš€โœจ

1 / 5 Share

Feb. 13, 2025

We chose the free plan but the APP still charged the money. We have tried to contact the support team but they did no solve it. Bad experience

Using app

3 months

Total reviews

3

Average rating

3.3

Developer Reply

Hey there, โžพ We sincerely apologize for any confusion or inconvenience youโ€™ve experienced. Upon reviewing your store and our email conversations, we noticed that you had requested a refund. โžพ To clarify, our free plan is available exclusively for Shopify Partner and Development stores, as stated in our app's billing details on the Shopify App Store. Since your store is not registered under a Shopify Partner or Development account, standard billing was applied. We understand that this may have been misunderstood, and we truly regret any frustration this may have caused. โžพ For your reference, hereโ€™s a screenshot detailing our pricing structure: https://prnt.sc/ihfrQz6FrN2i โžพ Weโ€™d also appreciate it if you could reconsider your review based on this clarification.

All reviews

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