FOR ART'S SAKE® review for iCart Cart Drawer Cart Upsell

1 / 5

Nov. 8, 2020

There were a few errors after we installed this app, so we contacted the team to resolve the issues, however they went on to edited our theme code incorrectly making our checkout page stop working for 4 days, leading to lost of sales. Very disappointed, will not use again.

Using app

4 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi Xiwen, I hope you are well and safe! Sorry for the trouble you had with our app and I apologize for that. I have checked the email conversations you had with us for the problems you were facing with our app and had seen that the issues you reported were fixed from our end and in your next email you mentioned repeated issue one of we have resolved. I request you to check from your end by using the incognito mode of the browser or clear the browser cache because sometimes you see the same issue which was fixed due to browser cache. You have mentioned in the email that your cart page's checkout button isn't working so let me clear you that haven't worked in your any theme files and even didn't touched any of your theme files while working on the issue you reported because those were causing in the app so we have done all fixes from our app. I admit that one file is including in your theme while the app is active/enabled and it's modifying under the theme.liquid and this doesn't cause any issue with your theme functionality. Do let me know if you still have any questions or queries.

iCart Cart Drawer Cart Upsell for Shopify
iCart Cart Drawer Cart Upsell
4.8 star
576 reviews

Create cart drawer with in cart upsell & cross sell...

Shopify App Store