All reviews

Rating Breakdown

  • 5
    88% (15 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    12% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 10, 2024

Top Top Top. Customer service is very high Level. They solved for me a problem not depending from their app but from Icecat. People very skilled and available to cooperate with me. I have no word to say THANK YOU.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

1 / 5 Share

July 14, 2023

Totally rude agent of support they dropped the phone call. This is an app with hidden costs. This app what it does is only to connect you to other company that are not them. It means you pay the subscription of this just and the hidden costs of other company. The bad is that the agent simply dropped the phone call just like that. I think is not the proper service to give. They need to inform you even they said me they don’t know the other company and how they don’t know if they are selling this application. The lack of clarity and rude way to behave of the agent was totally a disappointment.

Using app

About 2 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

April 28, 2023

3 times I try to contact by chat to ask for help to install icecat on shopify. They never answer. 3 times I try to contact by chat to ask for help to install icecat on shopify. they never respond. I also sent them an email and the same thing.

Using app

5 days

Total reviews

4

Average rating

4.0

Developer Reply

We apologize that you faced a delay with connecting our support team. Our support team can take upto 24 hours to respond to reply emails. We are glad that we were able to help you via email, and we appreciate your patience and understanding. If you have any further questions or concerns, please don't hesitate to reach out to us again.

5 / 5 Share

Oct. 27, 2022

This app is really a lifesaver for shopify stores!! Vincent, the app dev is really considerate and accommodating. He helped us troubleshoot our issues with the payment plan and helped us along the way until we resolved the problem.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2020

A much better solution than writing the content. I used to spend a lot of time & money to have the content for my products. Since I came to know about IceCat & IceCat Catalog APP for Shopify it made my life easier.

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 11, 2020

Really helpful APP. I already imported my products from IceCat & I had the UPC code available in the products. By installing this APP started to display the Catalogs on the product pages.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2020

Good APP for the stores where products are available on IceCat. By using this APP you don't need to worry about the content & mistakes. If I add a new product to the store I am able to easily add the Product specifications by this APP.

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2020

Well structured content, Cost and time efficient and would highly recommend this for the shopify store owners.

Store

QStoreu

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2020

We use this app show manufacturer approved product content. It saves hours of time when adding batches of products, ensures we have accurate product data, and means we can focus on inventory levels and pricing without worrying about keeping content up to date. The team behind the app customised the integration, respond immediately to any queries, and provide excellent service. Highly recommended.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2020

My store looks now pretty cool with exact content. The APP solved a huge problem to write the specifications because manually content may have a lot of errors which cause in order cancellation & wrong impact on the store. This APP adds the manufacturer approved content without any errors.

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 31, 2020

Awesome customer service. They helped me to install the APP & did a custom configuration to display the Catalogs with my theme. 100% recommend.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 30, 2020

I would like to recommend this APP for all Categories which the IceCat supports. You can add accurate content with just entering the UPC code which my Shop had already have. I just installed the APP & it started to display the Catalogs in the whole store.

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 30, 2020

I have about 1500 products in my store & I cannot suppose to add the content manually. Fortunately found this APP & it did my task in minutes. Thank you the support team they have replied all the queries I have.

Using app

Over 1 year

Total reviews

8

Average rating

4.9

5 / 5 Share

Aug. 30, 2020

Exceptional app! The APP is much easy to use. The upgraded version has multiple features to control the Product Catalogs you want to display & match it with your theme.

Using app

3 days

Total reviews

6

Average rating

4.8

5 / 5 Share

April 18, 2020

I'm really very happy with the integration of the Icecat product fields for all the products in my webshop. Keep up the great work.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2020

Very good APP. I can now list the product in minutes where I spent hours before searching the content on the internet. Good work.

Using app

35 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2019

The app is amazing and it works great with my store. gives your store a real edge and takes it to the next level. Awesome customer service. I would recommend this app to any business in E commerce selling consumer electronics products.

Using app

15 days

Total reviews

1

Average rating

5.0