ID.me Community Verification
Offer Exclusive Discounts to Loyal Customers
Rating
4.1
feedback
21
chart
#1,455
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
24%
-
Less than a year
24%
-
More than a year
48%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include excellent customer support from a tech support representative named Brian, easy integration with Shopify checkout, and the ability to offer discounts to specific groups like frontline workers and military personnel. Users appreciate the streamlined process and the increase in new customers. However, negative themes include the app not working for some users, frequent errors during authentication, lack of response from customer support, and difficulties in disabling the app. Some users have switched to alternative apps due to poor customer service and unresolved issues.
Highlights
Review RSS Feed
All reviews
Dec. 5, 2025
Brian from tech support stepped in to help me solve an issue we had. After an exchange of emails, he was ultimately nice enough to set up a video call and walk through each step to trouble shoot the problem and was able to solve the issue. Brian was friendly, courteous, and happy to help, and I greatly appreciated that.
Nov. 6, 2025
Jan. 15, 2025
This app has never worked with our store and support hasn't gotten back to us in months on how to fix it.
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